Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Kiara Greene
The NY unemployment system is so broken it's actually impressive. Like how do you mess up THIS badly? Maybe try tagging them on Twitter - sometimes the social media team can help when regular channels fail.
Evelyn Kelly
•Their twitter team actually helped me last year when I was stuck in verification hell. Worth a shot!
Paloma Clark
Seeing all these responses makes me realize I'm not crazy for being so frustrated with this system. Been dealing with ID.me issues since June and still no resolution. NY unemployment is a special kind of torture.
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i had the same question last mnth! press 4 if u want them to take taxes out now. if not then dont press anything. i chose to have them take it out cuz i dont wanna deal with owing later.
PSA to everyone receiving benefits: UNEMPLOYMENT IS TAXABLE INCOME. The feds want about 10%, NY state will want their cut too. Option 4 only covers federal, not state.
THIS!!! Can't stress this enough. I've seen so many people get blindsided at tax time because they didn't know unemployment is taxable.
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What worked for me with ny unemployment was calling exactly at 8:00:00 am. Like, setting an alarm for 7:59 and dialing at exactly 8. Still waited 20 minutes but got through. Good luck!
Ethan Clark
Try calling their alternate number: 888-783-1370. Sometimes less people use this one so shorter wait times.
Mila Walker
•shhhhh don't tell everyone the secret number 🤫 jk but for real this one sometimes works better
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sometimes their system does this when they need more documentation from you. log into your account and check the "messages" section to see if there's anything in there. also check if there are any outstanding questionnaires or forms they need you to fill out.
Nothing in messages or my to-do list... it's like they're ghosting me ðŸ˜
the old unemployment ghostaroo! 👻 keep trying to call - sometimes the website doesnt show whats actually happening with your claim
This literally happened to me two days ago!!! I've been getting payments for 5 months, then suddenly denied. I called non-stop for 2 days then got through this morning. They said it was a "verification issue" and fixed it on the spot. My advice - KEEP CALLING until you get a human. Don't rely on the website to fix itself.
Honestly it was horrible - I called 23 times before even getting in the hold queue, then waited 2.5 hours. Total nightmare!
So I was about to throw my phone after 3 hours on hold when I found claimyr.com - they waited on hold for me and just called when they got a rep. talking to an agent got my $ unlocked so fast, totally worth it
Darcy Moore
This whole system is a joke. I used to work for a state agency (not unemployment but similar) and I can tell you exactly what's happening: these cases get flagged in their system and put in a special investigation queue. The problem is they have like 5 investigators for thousands of cases. So unless someone manually flags your case as priority, it just sits there forever. You need to find a way to get it prioritized.
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Dana Doyle
•This is so true. My cousin works at NYSDOL and says the same thing. The fraud dept is understaffed by like 70%.
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Liam Duke
I tried for MONTHS to get my claim fixed after identity theft. Called hundreds of times. Finally used claimyr.com and got through to a real person who actually helped. Talking to an agent got my $ unlocked so fast after almost giving up. Sometimes you just need to get to the right person who can actually help instead of the usual script readers.
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Liam Duke
•No they just get you connected to the unemployment office directly. It's like paying someone to wait on hold for you, then they call you when a real agent picks up. The service itself doesn't ask for any personal info.
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Heather Tyson
•This sounds promising. Going to give it a try!
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