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Try this email: nysdolissues@labor.ny.gov - I emailed them explaining my situation and got a callback within 48 hours. Make sure ur subject line clearly explains ur problem.
use claimyr.com - stopped banging my head against the wall and got connected to an agent within a couple hours. just google it
not falling for another unemployment 'hack'... these never work
lol not a hack, it's just a service that waits on hold for you. but suit yourself, enjoy those 3 hour hold times 😂
u ever try faxing them? sounds ancient but my bf got a response in 2 days after sending a fax when calls went nowhere for weeks
Do you have the fax number by any chance?
I think he used 518-457-9378 but double check that on their website to make sure it's current
Same issue. Filed in March, payments stopped in April with no explanation. Called 200+ times. Finally found success with Claimyr last week - they got me connected to an agent who fixed my account in minutes. Whatever they're doing to get through the phone system works. claimyr.com saved me 💯
hmm I've been burned by so many of these 'services' before... what makes this different?
One suggestion that really helped me - contact ur bank and put a verbal password on ur account that's NOT tied to security questions someone might know. Also check if any address change requests have been submitted for any of ur accounts.
you can contact NY AG's office too - they have a specific division for unemployment fraud now because it got so bad. https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint
Sounds like u did exactly the right thing! My sister had a similar issue and the state senator route worked. Took about 8 days for her to get a call. the regular unemployment phone number is basically useless these days.
Theres actually a Facebook group called "Help with New York unemployment" with like 50,000 people in it. Lots of success stories from people who went through their reps. You should check it out while waiting.
Thanks, just requested to join!
That group saved my sanity during my unemployment nightmare. so much good info there.
Chloe Martin
check if he answered any of the weekly certification questions wrong. one wrong answer can stop everything. especially the question about being ready and available for work - if he said no to that even once, it freezes everything.
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AstroAdventurer
•I'll have him double check his answers. That would be such a simple explanation!
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Diego Rojas
sounds like he might have an identity verification problem that's holding up his claim. a lot of us had this issue after all the fraud that happened. he needs to specifically ask if he needs to complete ID verification. sometimes they don't tell you unless you directly ask.
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