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Sounds like u did exactly the right thing! My sister had a similar issue and the state senator route worked. Took about 8 days for her to get a call. the regular unemployment phone number is basically useless these days.
Theres actually a Facebook group called "Help with New York unemployment" with like 50,000 people in it. Lots of success stories from people who went through their reps. You should check it out while waiting.
Thanks, just requested to join!
That group saved my sanity during my unemployment nightmare. so much good info there.
Whatever you do, ACT FAST!!! The longer these fraudsters collect benefits in your name, the harder it is to fix. Learned this the hard way when someone used my info last year.
Anyone else notice how much identity theft has increased for unemployment specifically? Its gotta be an inside job or a major data breach in the system. Too many people dealing with this same exact issue.
if any1 finds a solution plz update been trying to reach ny unemployment for like 5 weeks straight and now my landlord is threatening eviction ðŸ˜ðŸ˜
The NY unemployment system is deliberately complicated to prevent people from getting benefits. It's been this way for YEARS. Identity verification through ID.me is just the security checkpoint - you still need to file an actual claim. Sorry you're dealing with this!
Just an FYI - after you do apply (which yes, is separate from ID verification), don't be surprised if your claim gets flagged for additional verification. Mine was and I couldn't get any benefits for 6 weeks until I could talk to someone. The phone lines are impossible to get through on, I had to use claimyr.com to get a callback from an agent. Frustrating but it finally got resolved.
Sean O'Brien
One suggestion that really helped me - contact ur bank and put a verbal password on ur account that's NOT tied to security questions someone might know. Also check if any address change requests have been submitted for any of ur accounts.
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Zara Shah
you can contact NY AG's office too - they have a specific division for unemployment fraud now because it got so bad. https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint
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