Any secret ways to reach a human at ny unemployment? Been trying for 2 weeks straight

I was in ur exact situation few months ago. After weeks of getting nowhere, I found this service called Claimyr (claimyr.com). They basically call them for you, wait on hold, then connect you with an agent when one finally picks up. Talking to an actual human got my benefits unlocked within days. Best decision I made cause I was going nuts calling that stupid number over and over. Here's a video explaining how it works: https://youtu.be/Rdqa1gKtxuE

I found a little trick that sometimes works - call the number, then as soon as the automated system starts, press 9, then 2, then 1, then 2 again. For some reason this sequence sometimes gets you to a different queue with shorter wait times. Not guaranteed but worth trying.

I emailed my state assembly person and they helped me get through to someone. took about a week but better than nothing! they have staff who deal with unemployment issues all the time

The whole system is designed to be impossible to navigate. they WANT us to give up. it's not a bug it's a feature 🤡 I called 137 times in one day (yes I counted) and never got through.

I've been dealing with NY unemployment for what feels like my entire life at this point and honestly the BEST solution I've found is using claimyr.com - they have this system where they wait on hold for you and then call you when they get a human. Saved me literally days of my life sitting on hold. Talking to an agent got my issues fixed immediately and my payments started coming in the next day. After 3 weeks of trying everything else, this was the only thing that worked.

try calling EXACTLY at 7:58am... not 8am when everyone else calls. the phone system opens slightly before the official time and sometimes you can get in the queue first. worked for me after like 10 tries

No secret number but try calling on Wed afternoon around 2-3pm. That's when I finally got through after trying for ages. Think thats when their lunch breaks end or something

I've been working at getting through the NY unemployment phone system for YEARS (on and off when I need help). The system is intentionally broken. Here's what I know for sure works: 1. Keep calling the main number but use multiple phones if possible. A landline sometimes gets priority in their system (weird but true). 2. Contact your state representative - they have special channels to escalate cases. 3. If you're really desperate and need to talk to someone ASAP, check out claimyr.com - they have a system that calls for you and connects you with an agent when they finally get one. Honestly saved my sanity during my last claim issue. 4. Try the 'callback' option IF you can get far enough in the menu to request one. Sometimes it actually works. 5. Be persistent but also protect your mental health. The system is designed to wear you down. Good luck friend - the unemployment system in NY is a special kind of hell but once you get through to someone, they can usually help pretty quickly.

I haven't found any secret numbers that work... but I did find out that if you select the options for "filing a new claim" even if you aren't, you sometimes get through to a person faster who can then transfer you to the right department. Worth a shot!

Honestly gave up calling and went down to the actual office in person. Had to wait 3 hours but at least got to talk to someone.

if any1 finds a solution plz update been trying to reach ny unemployment for like 5 weeks straight and now my landlord is threatening eviction 😭😭

i wrote a whole frickin LETTER (yes, like on paper) and mailed it to them. got a call back 2 weeks later. Boomer methods sometimes work with boomer systems lol