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sometimes their system does this when they need more documentation from you. log into your account and check the "messages" section to see if there's anything in there. also check if there are any outstanding questionnaires or forms they need you to fill out.
This literally happened to me two days ago!!! I've been getting payments for 5 months, then suddenly denied. I called non-stop for 2 days then got through this morning. They said it was a "verification issue" and fixed it on the spot. My advice - KEEP CALLING until you get a human. Don't rely on the website to fix itself.
Honestly it was horrible - I called 23 times before even getting in the hold queue, then waited 2.5 hours. Total nightmare!
So I was about to throw my phone after 3 hours on hold when I found claimyr.com - they waited on hold for me and just called when they got a rep. talking to an agent got my $ unlocked so fast, totally worth it
The NYC Bar Association has a free legal hotline that might be able to help: 212-626-7373. They helped my cousin with his appeal.
have u checked ur online account? sometimes they update the status there but don't notify u... happened to me
did u check if ur account is locked? sometimes after verification they lock ur account as an "extra security measure" 🙄 u need to look for a message about account access
I can log in fine, so I don't think it's locked. Just can't certify because it says I need to verify my identity (which I already did
THE WORST. Took me 17 days to get my account working after ID verification. The real kicker? When I finally got someone on the phone, they said "oh yeah, I can see you're verified, let me just click this button to update your account status" - took them 10 seconds to fix. The system is DESIGNED to be frustrating.
Check if ur claim says 'released' or 'processed' - those mean different things and affect when u get paid
Anyone know if this keybank card works with apple pay? Trying to figure out if I can use it before the physical card comes
yeah it does, i've been using mine with apple pay for months. just need to add it in ur wallet app
Kevin Bell
The whole unemployment system needs to be rebuilt from scratch. Adding ID.me on top of an already broken system just created a bigger mess. I'm a software engineer and I look at this system and just cringe at how poorly designed the whole thing is.
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Savannah Glover
FYI for anyone dealing with this: there's a NYS unemployment hearing office that can sometimes help with stalled claims. Call 1-855-528-5618 and explain that your ID verification is completed but your claim is stuck. Sometimes they can move things along faster than waiting for a callback.
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Felicity Bud
•That number just gave me another automated system when I called ðŸ˜
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Savannah Glover
•try calling first thing in the morning, they have fewer calls then. And make sure to select option 2, then 1.
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