Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Have you tried reaching out on Twitter? Sometimes publicly calling them out gets attention. Tag @NYSLabor in a tweet describing your situation.
Haven't tried social media yet, that's a good idea. Going to tweet at them right now.
So frustrating! What fixed my issue was connecting with a live agent through claimyr.com after weeks of trying on my own. They call and wait on hold for you, then connect you when they get a human. It was the only thing that helped me finally get my account unlocked.
I get the skepticism, I was the same way. But after 6 weeks of no benefits I was willing to try anything. And it actually worked - talking to an agent solved my issue in one call.
So I was about to throw my phone after 3 hours on hold when my friend told me about this. Got a live person in about 90 minutes. Totally worth it.
Join the conversation
Check if ur claim says 'released' or 'processed' - those mean different things and affect when u get paid
Join the conversation
The whole unemployment system needs to be rebuilt from scratch. Adding ID.me on top of an already broken system just created a bigger mess. I'm a software engineer and I look at this system and just cringe at how poorly designed the whole thing is.
FYI for anyone dealing with this: there's a NYS unemployment hearing office that can sometimes help with stalled claims. Call 1-855-528-5618 and explain that your ID verification is completed but your claim is stuck. Sometimes they can move things along faster than waiting for a callback.
That number just gave me another automated system when I called 😭
try calling first thing in the morning, they have fewer calls then. And make sure to select option 2, then 1.
Join the conversation
I kno this sounds crazy but try calling exactly at 4:57pm. For some reason thats when I always get through. The hold music will play for like 30-45 mins but you'll eventually get a person. Worked for me 3 times.
Email them through the contact form on the website AND send a message through your online account messaging system. Sometimes they respond faster to written communications than phone calls. Make your message short, specific and include all your identifying info (claim ID, last 4 of SSN, etc).
I'll try that right now! Should I attach copies of my appeal documents too?
Yes! Attach everything but make sure the files aren't too large or it might reject the submission.
Ella Thompson
hey guys quick question - if my benefit year just ended but I still have a balance, do I need to file a new claim or just keep certifying?
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Jeremiah Brown
•I was in the same situation - you definitely need to file a new claim. But be prepared for it to take a few weeks to process.
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Ella Thompson
•thanks! appreciate the help
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Royal_GM_Mark
I love that we're all here supporting each other but let's not forget the REAL issue - the NY unemployment system is literally designed to be so frustrating that people give up. We shouldn't have to form support groups just to access benefits we PAID INTO.
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Amelia Cartwright
•PREACH 👏👏👏
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