New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

NY unemployment deposit to KeyBank - weekend delays?

Just got the notification that my unemployment funds were released to my KeyBank card this morning (Friday). First time getting paid on this card and I'm wondering when I'll actually be able to access the money. Anyone know if weekend deposits take longer? Really need to pay some bills ASAP and not sure if I should count on having this money before Monday. Any experiences with KeyBank weekend processing would be super helpful!

Check if ur claim says 'released' or 'processed' - those mean different things and affect when u get paid

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Anyone know if this keybank card works with apple pay? Trying to figure out if I can use it before the physical card comes

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yeah it does, i've been using mine with apple pay for months. just need to add it in ur wallet app

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Verified my identity for NY unemployment 3 days ago but can't file weekly claim - getting error message!

I completed the ID verification process for my unemployment claim last Tuesday. Everything seemed to go smoothly with ID.me and they confirmed my identity was verified. But now when I try to file my weekly claim, I keep getting this error message saying my identity still needs to be verified before I can continue. I've already waited 3 days since verification and still nothing! I'm getting worried because I need to certify by Saturday or I'll miss this week's payment. Has anyone else experienced this delay after identity verification? The website says it should be processed within 24-48 hours. I've been trying to call the ny unemployment office but can't get through to a real person. This is so frustrating - I have bills due next week and really need this payment to go through. Any advice on what to do when the system says you need verification even after you've done it?

did u check if ur account is locked? sometimes after verification they lock ur account as an "extra security measure" ๐Ÿ™„ u need to look for a message about account access

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I can log in fine, so I don't think it's locked. Just can't certify because it says I need to verify my identity (which I already did

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THE WORST. Took me 17 days to get my account working after ID verification. The real kicker? When I finally got someone on the phone, they said "oh yeah, I can see you're verified, let me just click this button to update your account status" - took them 10 seconds to fix. The system is DESIGNED to be frustrating.

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Can I reapply for NY unemployment after maxing out benefits then getting officially terminated?

I was put on furlough back in August 2022 due to company restructuring. I filed for unemployment right away and collected for the maximum period (26 weeks). My last payment was in February 2023. Last week, I got an official termination letter saying my position was permanently eliminated. Can I reapply for NY unemployment now that I've been formally terminated? Or does using up my benefit year make me ineligible? I'm confused because technically this is a new employment situation (furlough โ†’ termination). Anyone been through something similar?

my roomate had this EXACT situation and he was able to get benefits again, but only after he got someone on the phone who knew what they were doing. took him like 6 tries cuz some of the phone ppl dont know the rules about furlough vs termination.

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Side question: did your employer give you any severance with the termination? That could affect when you can start collecting again.

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They gave me a 2-week severance package

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OK that's good to mention when you apply. You probably can't collect during those 2 weeks but should be eligible after

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Warning: Respect each other in the NY unemployment community or face removal

Just wanted to address something to all members here. Anyone who starts trolling or making fun of people's unemployment struggles will be removed from the group immediately. We're all going through tough times with the NY unemployment system, and the last thing anyone needs is negativity or mockery. Let's keep this a supportive space where we can actually help each other navigate this complicated process. Sending positive energy to everyone - hope all your unemployment issues get resolved soon.

hey guys quick question - if my benefit year just ended but I still have a balance, do I need to file a new claim or just keep certifying?

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I was in the same situation - you definitely need to file a new claim. But be prepared for it to take a few weeks to process.

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thanks! appreciate the help

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I love that we're all here supporting each other but let's not forget the REAL issue - the NY unemployment system is literally designed to be so frustrating that people give up. We shouldn't have to form support groups just to access benefits we PAID INTO.

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PREACH ๐Ÿ‘๐Ÿ‘๐Ÿ‘

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Need a direct number to reach NY unemployment - tired of the endless 888-209 loop

After being let go from my retail job in October, I filed for unemployment right away. Got all my paperwork done and recieved benefits for about 3 weeks. Then suddenly my payments stopped in November with no explanation. Every time I try to call the 888-209 number, I get stuck in this never-ending phone tree that eventually disconnects me. I've probably called 50+ times in the last month! I've tried different times of day, different days of the week - nothing works. The website is no help - just says my claim is "pending review" but it's been that way for 7 weeks now. I need to speak to an actual human being about my claim. Does anyone have a direct number or extension to bypass this horrible automated system? I've got bills piling up and I'm about to get evicted if I don't get this resolved soon. The stress is making me physically sick.

Have you tried reaching out on Twitter? Sometimes publicly calling them out gets attention. Tag @NYSLabor in a tweet describing your situation.

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Haven't tried social media yet, that's a good idea. Going to tweet at them right now.

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So frustrating! What fixed my issue was connecting with a live agent through claimyr.com after weeks of trying on my own. They call and wait on hold for you, then connect you when they get a human. It was the only thing that helped me finally get my account unlocked.

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I get the skepticism, I was the same way. But after 6 weeks of no benefits I was willing to try anything. And it actually worked - talking to an agent solved my issue in one call.

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So I was about to throw my phone after 3 hours on hold when my friend told me about this. Got a live person in about 90 minutes. Totally worth it.

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