New York Unemployment
CommunityGovernment Services
Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$19.99StandardOne price
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Live agent or your money backRefund policy
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Got an email from NY unemployment but still can't reach anyone to finish my claim
Been trying for over 3 weeks to finish my unemployment claim. Got an email last Friday saying I need to talk to a rep to complete the process, but I can't get through to anyone. I've called at least 60 times this week at different times (early morning, mid-day, afternoon). Either get disconnected immediately or stuck on hold for hours before getting cut off. Tried the online message system twice but no response. My rent is due next week and I'm getting desperate. Has anyone actually managed to talk to a human being there recently? Any tricks that work? This is ridiculous.
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Finally got through to NY unemployment - keep trying!
After weeks of frustration, I finally managed to speak with a rep from unemployment today! No tricks needed, just persistence. The agent asked if I had worked since my last unemployment payment and I told her I hadn't. She informed me they're sending out my determination letter today, and I should get it by next Wednesday or so (depending on mail delivery). She told me to just keep certifying in the meantime. So if you're struggling to reach someone, don't give up! I know how maddening it can be waiting on hold forever or getting disconnected, but stay persistent. It doesn't cost anything but time to keep calling - eventually you'll break through.
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after trying for weeks i used claimyr.com and they got me through to a live agent. best decision i've made during this whole unemployment nightmare. my payments started showing up 2 days after i talked to someone.
not falling for another unemployment 'hack'... these never work
not a hack, they just wait on hold for you. try it or don't, but it worked for me 🤷♀️
U guys know that most claims are being automatically pushed thru the system right? Unless you have a specific issue that needs human intervention, u should just wait. The backlog is insane and calling 100 times just makes it worse for everyone.
Not true. My claim was pending for 6 weeks, never called, and it resolved automatically. Same for 3 of my coworkers.
Depends on the issue. Simple verification stuff? Maybe. ID verification or income discrepancies? You definitely need to call.
NY unemployment denied me after waiting 3 months - now facing eviction with family
Just got the dreaded determination letter from unemployment after waiting for almost 3 months. They're saying I'm not eligible for benefits. No explanation, just a flat denial. I've been counting on this money since I lost my job in February when our company downsized. Rent is already 45 days past due, and my landlord won't wait any longer. My wife, our 5-year-old daughter and I are probably going to have to look into family shelters next week if something doesn't change. I've been applying everywhere but the job market is terrible right now. Called the unemployment office over 20 times and never got through to anyone who could help. What are my options? Can I appeal this? Anyone else been through this nightmare?
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Does the letter give ANY reason at all? Even a code or section number? Look that up online. Sometimes its something simple you can fix by uploading a document or making a phone call to clarify something.
That section is about insufficient work history/wages in your base period. Did you work all 4 quarters before applying? If you started your job less than 18 months ago, that could be the issue.
I worked at the same place for over 3 years before the layoff, so that definitely shouldn't be the issue. Must be a mistake.
NY unemployment claim completely disappeared from system after months of waiting
After Labor Day weekend my payments stopped processing. I kept trying to reach someone about it for weeks. Finally last Monday an agent called me back and said I didn't need to file a new claim unless I'd worked and earned 10x more than my previous employment. They promised to release all my payments from August through October 10th. I checked my account on Tuesday and my ENTIRE CLAIM WAS COMPLETELY GONE from the system! Called again and the rep said they couldn't even see my claim in their system! They made me answer all the weekly certification questions from August to October again and said payments would process 'next week' and to 'keep checking in'. Has anyone dealt with this? I'm at my breaking point after waiting months only to have everything deleted and starting over from square one.
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Did you try contacting them through Twitter? Sounds weird but their social media team sometimes responds faster than phone support. DM them your issue (no personal info) and they might escalate it.
Been there. Waited 2 months just to have my claim vanish. I ended up using claimyr.com to get a rep on the phone and then I had to be SUPER specific about what happened. Use these exact words: 'My claim was archived during system maintenance and needs to be restored from the archive database.' They'll know exactly what to do if you say it that way.
Thank you for the exact wording! I'll try this tomorrow morning when I call.
Identity theft with ny unemployment - what should I do?
I discovered someone used my identity to file for unemployment benefits in October. I only found out when I got a tax form in the mail for benefits I never claimed in February! I tried to call NY unemployment over 30 times but can never get through to a real person. When I finally managed to reach the fraud department through their online form, they sent me a generic email saying there's a backlog and I might need to wait 8-10 weeks for them to investigate. Meanwhile, I'm worried about my tax situation and possible damage to my credit score. Has anyone dealt with this before? What should I do while waiting for them to investigate? Should I report this to the police or credit bureaus too?
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I went through this last year. The most important thing is to file Form 14039 (Identity Theft Affidavit) with the IRS so they know not to come after you for taxes on benefits you didn't receive. Also file a report at identitytheft.gov which creates a personalized recovery plan.
Not just you, there's a HUGE wave of unemployment fraud happening in NY right now. My whole office got hit (5 people!). We all got tax forms for benefits none of us ever filed for. NY unemployment is completely overwhelmed with these cases.
Same at my company! Our HR department sent out a mass email because like 12 employees all got fraudulent unemployment claims in their names. Something big is happening.
wonder if it was a data breach somewhere? seems weird that so many people from the same companies are getting hit 🤔
PixelWarrior
After spending literally DAYS trying to reach ny unemployment with no luck, I finally broke down and tried Claimyr. They got me connected to a live agent in about 2 hours. The agent fixed my claim on the spot and my backpay was in my account 3 days later. claimyr.com saved my sanity.
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Giovanni Rossi
just looked them up, how do they actually make this work? the unemployment lines are always busy
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PixelWarrior
they have some system that keeps redialing until it gets through, then stays on hold. When I used it they called me about 2 hours later with an agent already on the line. Way better than the 100+ times I tried calling myself.
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Fatima Al-Mansour
Honestly the only thing that worked for me was getting help from my state assembly person. Google your district and call their office - they have special contacts at unemployment who can push your claim through.
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