Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
One thing I learned from my nightmare with unemployment: WRITE DOWN NAMES AND ID NUMBERS of every person you talk to!!! I had one agent tell me they fixed my claim, but they didn't. When I called back, no record of the call existed. Always always get their ID number.
StarStrider
•omg yes. I write everything down now in a notebook dedicated just to this nightmare. dates, times, names, what they said, what they promised, EVERYTHING.
Ravi Gupta
honestly sounds like youre lucky. took them 4 months to figure out my backpay and new claim situation. the DOL is a disaster.
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This is a COMPREHENSIVE guide to getting through to NY unemployment based on my 3 months of hell dealing with them: First, understand that their phone system is deliberately designed to frustrate you. They have limited agents and unlimited callers. Here's what works: 1. Call patterns matter. Try calling Tuesday-Thursday (avoid Monday/Friday). Best times are 8:00-8:30am or 4:30-5:00pm. 2. If regular calls fail, try the TTY line, employer services, or even the fraud department - they can sometimes transfer you. 3. Use the online message center - responses take 5-7 days but they do eventually respond. 4. Contact your state representatives - both Assembly and Senate. They have special contacts at unemployment. 5. If all else fails, use a service like claimyr.com - they'll keep calling for you and connect you to an agent when they get through. This is what finally worked for me after weeks of trying everything else. 6. Keep certifying weekly no matter what! Even if your claim is pending, you need to certify to get those weeks paid retroactively once approved. Hang in there - the system is broken but eventually it does work if you're persistent. I went 11 weeks without income before finally getting it all resolved and receiving backpay.
Carmen Reyes
•Thanks for taking the time to lay this all out. You should make this its own post honestly.
This is incredible info - thank you so much for sharing it. Gonna try the Tuesday early morning call tomorrow.
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Omar Zaki
I waited 3.5 months and what finally worked for me was using claimyr.com to get through to a rep, then when they tried to brush me off I calmly said "I need to speak to a supervisor about filing a formal complaint." Got transferred and the supervisor fixed everything in 10 minutes. Sometimes you gotta be really assertive.
EXACTLY! Don't take "we can't help" as an answer. Ask for supervisors, case managers, claim examiners. The frontline people often CAN'T help but won't transfer you unless you specifically ask.
idk if this helps but my friend was in a similar situation and she qualified for emergency assistance through OTDA (Office of Temporary and Disability Assistance). They have something called Emergency Assistance to Families that can help with rent/utilities while you wait for unemployment. good luck man, this system is trash
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Amina Sy
Four weeks is becoming standard due to increased fraud prevention measures. If you want to expedite things, try these steps: 1. Call at 7:55am - right before they open 2. Try the callback feature on their website (though it's hit or miss) 3. Contact your state assembly person or senator's office 4. Make sure you're checking your online account for document requests 5. Continue certifying weekly If you're desperate to get through on the phone quickly, I had success using claimyr.com - they kept calling until they got through and then connected me with an agent. Saved my sanity after trying for weeks.
Amara Nnamani
did she get the email from id.me saying verification complete? if yes then its just waiting. if no then something went wrong and you should contact id.me not DOL
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Freya Pedersen
•Yes, she got the confirmation email from ID.me. Sounds like we just need to be patient then.
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Giovanni Mancini
Just as an FYI for everyone on here - if you ever have issues with ID.me, don't bother calling NYSDOL. ID.me is a separate company and NYSDOL agents will just tell you to contact them directly. Learned this the hard way after wasting 2hrs on hold.
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