New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Johnson

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File a complaint with the NY State Attorney General. I know someone who did this and suddenly unemployment was VERY interested in resolving their case quickly. Worth a shot.

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Liam Brown

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Check if ur claim status says 'pending' or 'in process' online... if it says pending for that long something is definitely wrong and you should reapply completely. If it says 'in process' then keep pushing. The system is absolutely broken.

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Debra Bai

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It's been showing 'under review' for 23 months. I'm afraid to reapply and start the clock all over again.

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Liam Brown

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under review for 23 months is 100% a glitch in their system. definitely need to talk to someone. have you tried calling right when they open? thats when i finally got through

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There's a reason why ppl call it the UNemployment office 🤣 They're literally there to NOT help you get benefits.

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Liam O'Reilly

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Facts. They make the process so complicated on purpose.

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Chloe Delgado

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I work in HR (not in NY) but generally COVID absences aren't covered by unemployment. It's a terrible gap in our system. If you have the documentation though, don't give up - sometimes exceptions are made but you NEED to talk to a human.

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Alice Coleman

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Did you check your payment history on the website? Sometimes they approve you but the notification email gets lost, so the money hits your account but you dont know why. Worth checking.

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Justin Evans

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I checked and there's nothing there. Just shows my claim was received but no updates since then.

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Owen Jenkins

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I got locked out of my account because I tried to log in too many times with the wrong password. took 5 WEEKS to get it unlocked. The ny unemployment system is literally from 1970 running on ancient computers.

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i had the EXACT same problem with certifying. i kept getting locked out of the site for "too many attempts" when it was THEIR SYSTEM failing! what worked for me was trying at exactly 7:30am when they first open the phones. the queue is shorter and the site works better. keep at it!

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Good to know I'm not alone! I'll set an alarm for 7:30 tomorrow. So frustrating that we have to use these weird workarounds just to access a basic government service.

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unpopular opinion: the ny unemployment website crashes are intentional to reduce the number of people who can successfully claim benefits. they know exactly what they're doing 👀

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Cass Green

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I've been saying this for months! It's like they design the system to be as frustrating as possible so people just give up. Classic government BS.

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facts. they make it way harder than it needs to be. notice how the tax payment website NEVER crashes? 🤔

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Adrian Connor

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IMPORTANT INFO: I just got off the phone with an IRS rep (used claimyr.com to avoid the 3 hour wait). They told me they're still processing unemployment refunds and will be through the SUMMER. Don't panic if you haven't received yours yet. They're going through them systematically.

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Aisha Jackson

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thank you for the update! did they say anything about what order they're processing them in?

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Adrian Connor

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They said they're still doing them by complexity not just file date. So if your return had other credits or deductions it might take longer.

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Anyone know the number to call for this specific issue? I've called the general IRS number like 20 times and just get the "high call volume" message then it hangs up 🤬

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Lilly Curtis

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There's no specific number for the unemployment refunds. You have to call the main line. I used claimyr.com after weeks of failing to get through and they got me to an agent within an hour.

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thanks for the tip, gonna check that out. so done with the automated system runaround

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