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NY unemployment denied after reapplying - apparently didn't earn enough in my base quarters?

Just got denied for my regular unemployment after reapplying last month. They're saying I don't have enough wages in my base period - something about needing over $4,600 in quarterly earnings. I was totally confused because I thought they were just removing the extra federal money, not cutting off my regular benefits too. I've been trying to call the unemployment office for three days straight but can't get through to anyone. The website just shows my claim as 'inactive' with no explanation. Has anyone dealt with this? What number should I actually call to get this fixed?

The exact same thing happened to me last week! They said I didn't have 'sufficient wages' in my base period even though I've been working the same job for 2 years before getting laid off. Its complete nonsense. I finally found a way to get through on the phone using claimyr.com - it got me a callback from an actual person in about 45 minutes. Talking to that agent got my account fixed and my payments started going through again within 48 hours. Best decision I made after weeks of frustration. Check out their explainer video: https://youtu.be/Rdqa1gKtxuE

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is this real? seems too good to be true after dealing with this garbage system for months

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100% real. I was skeptical too but was desperate after not getting my benefits for 3+ weeks. They just connect you with an actual agent so you don't have to keep calling all day.

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yeah right, another 'miracle solution'... what's the catch? 🙄

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No catch - they just automated the hold process. I talked to an actual NY unemployment agent who fixed my claim. After weeks of nothing, my payments started again.

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not falling for another unemployment 'hack'... these never work

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Hey, believe what you want. I was in the same boat until I tried it. My benefits were reactivated after the call - I'm just sharing what worked for me 🤷‍♀️

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The base period thing is super confusing. The reason you got denied is because they look at earnings from 5-17 months before you apply, NOT your most recent work. So if you reapplied recently, they're looking at earning periods from last year, not the last few months. It's a stupid system but that's how NY unemployment calculates eligibility.

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That makes so much more sense! But why would they suddenly cut me off when I was already receiving benefits before? Is it because I had to reapply?

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Exactly. Each new application uses a different base period. Your original claim probably used quarters where you had enough earnings, but the new application is using different quarters where you might not have worked or earned enough.

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Mei Chen

This is why the ny unemployment system is such trash. They make the rules so complicated that nobody understands them, then don't explain anything when they deny you.

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There's actually two ways they calculate the base period - the standard base period (last 5-17 months) or the alternate base period (last 4-16 months). Make sure they're using the right one for your situation! You need to ask them specifically to check both calculations.

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The $5,000 thing is about the earnings requirement. You need to have earned at least 1.5x the highest quarter wages during your base period, with a minimum of $2,400 in at least two quarters. AND you have to have some work in two different calendar quarters. It's SUPER confusing. I've been dealing with this exact issue for weeks now.

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Don't forget they also need to make sure you earned at least $4,800 total in the base period. The whole system is designed to confuse people I swear 😤

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After calling 127 times (yes I counted), I learned that you can actually request a reconsideration if you think they calculated your wages wrong. There's a form on the ny unemployment website, but good luck finding it. You have to navigate to Benefits > Unemployment Insurance > Claimant Forms > Request for Reconsideration. It's buried on purpose IMO.

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I did that reconsideration form 3 months ago and still haven't heard ANYTHING back. Complete waste of time.

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Really? They processed mine in about 3 weeks. Maybe try calling again? Although getting through is basically impossible without help.

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How'd you actually get through to someone? I'm going insane trying to reach them

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I used claimyr.com after seeing someone here recommend it. Got a callback with an actual agent and they sorted it out. Finally got my case resolved after months of nothing.

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NY Unemployment has literally THE WORST base period system of any state. I moved here from Nevada and it was WAY simpler there. Here they make you jump through hoops and then don't even tell you why you're denied half the time. You NEED to talk to a human to get this fixed.

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Alright, here's what you need to do to fix this mess: First, understand why you were denied. Base period calculations look at your wages from 5-17 months before application, not recent work. That's why reapplying might have hurt you. Second, you absolutely MUST speak with a claims specialist (not just any agent) to review your case. Regular agents often can't fix these specific issues. Third, prepare your evidence before calling. Have paystubs, W2s, or anything showing your work history for the past 18 months ready. Fourth, since calling repeatedly is nearly impossible, use a service like claimyr.com to get connected with a live agent. This has been a game-changer for many of us here trying to navigate this broken system. Fifth, once connected, specifically request they review both standard and alternate base period calculations, and ask if you qualify for an extended base period (which exists in some cases). Sixth, if they still say you don't qualify, ask about filing a Request for Reconsideration AND appeal options simultaneously. Don't just do one. Last, document EVERYTHING - get the agent's name, ID number, case reference numbers, and exactly what they tell you. This system thrives on confusion and poor documentation. Good luck - the NY unemployment system is designed to be frustrating, but persistence pays off!

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Thank you sooo much for this detailed answer! Just bookmarked it. Will try to get someone on the phone tomorrow using that claimyr site you mentioned.

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THIS is the kind of info they should put on their actual website! Saving this comment ⭐

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This happened to me! I was on unemployment, it expired, I reapplied, and got denied for "insufficient wages" even though nothing had changed. Turns out they were looking at different quarters than my original application. Such BS.

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The $5000 thing sounds like the total base period minimum. You need to have earned enough in your base period quarters to qualify. The system is designed to disqualify as many people as possible I swear 😡

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Pro tip - don't just call the main unemployment number. There's a separate appeals division number: (518) 402-0089. Sometimes you can get through there faster and they can actually help with base period issues.

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That number hasn't worked for me in weeks. Always just a busy signal or it hangs up.

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Yeah it's hit or miss. I got through once out of like 50 tries.

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honestly ny unemployment is such a joke. they literally design the system to be as complicated as possible so people give up. i've been dealing with them for 6 months and every time i call i get a different answer lolol 🤡

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Preach 🙌 The whole system needs to be torn down and rebuilt

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if your benefit year expired, you always have to requalify. its not automatic. you need to have worked and earned enough in the base period of your NEW claim. its stupid but thats the rules they use.

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Okay so heres what worked for me when I had the exact same issue a few weeks back. I used claimyr.com to finally get someone on the phone, and the agent told me they were using the wrong base period. Once they fixed that, my benefits got reapproved within days. Talking to an actual human was the only thing that solved it after weeks of getting nowhere with the website.

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wait hold up - does this actually work or is it just the usual BS?

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It worked for me! After trying to call for 2 weeks straight with no luck, I got a callback with a claims specialist in under an hour. She actually knew what she was talking about (unlike the website) and fixed my claim right then.

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sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this?

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I used it too after seeing it mentioned here. Got through to someone who actually fixed my account after weeks of nothing. Worth every penny not to spend hours upon hours redialing.

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hmm I've been burned by so many of these 'services' before... what makes this different?

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They don't handle your claim or anything - they just automate the calling/holding process and connect you with an actual DOL agent. You do all the talking yourself, so your info stays private. It's just a way to skip the phone hell.

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Try calling exactly at 8:00:00 AM when they open. I mean literally time it to the second. That's how I finally got through after weeks of trying. Otherwise the queue fills up instantly.

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nobody seems to be mentioning that there might be a different issue here - sometimes people get cut off because of identity verification problems, not base period problems. Make sure when you talk to someone you ask if there are ANY holds on your account, not just wage issues.

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How would I know if it's an identity issue? The website just says my claim is inactive.

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You wouldn't know unless you talk to someone. The website is useless for showing the actual problem. Could be identity verification, could be wage base period, could be a dozen other things. You need to get a human on the phone.

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another day, another bureaucratic nightmare with ny unemployment 😂 I feel for you - been there, done that, got the rejection letter. Keep fighting!

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