New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Can my son still claim NY unemployment benefits he missed certifying for 6 weeks ago?

My son lost his job at the end of September due to downsizing and started getting unemployment benefits in mid-October. The system was working fine until about 6 weeks ago when he went on a short trip to visit his sick grandmother and completely forgot to certify for two consecutive weeks. He didn't realize this until he checked his account last week and saw no payments for those periods. He tried calling NY unemployment but couldn't get through after waiting for hours. The website doesn't seem to have any clear instructions for retroactive certification either. Has anyone dealt with this situation before? Is it too late for him to claim those missed weeks? He's really stressing about this since rent is coming up and he was counting on that money.

The real question is how tf do you even get someone on the phone at ny unemployment ๐Ÿคก i swear they have like 2 people working the phones for the entire state

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wait whut? for real? how does that even work?

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You sign up on claimyr.com, they call unemployment and wait on hold, then when a person answers they connect the call to your phone. Saved me literally hours of my life.

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Been dealing w/ NY unemployment for way too long. Here's what works: 1) You CAN backdate missed certifications within 30 days 2) You CANNOT do this online - must be done by phone 3) Visiting sick family absolutely counts as good cause 4) Document everything - when he called, who he spoke to 5) Be nice to the reps! They deal with angry people all day If your son can't get through on the phone (which is likely), I recommend using claimyr.com - it's the only thing that worked for me after days of trying. They wait on hold and then connect you when a real person answers.

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Thank you for this detailed advice! I'll definitely look into the service you mentioned - at this point we just need to talk to someone who can help.

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NY unemployment denied after reapplying - apparently didn't earn enough in my base quarters?

Just got denied for my regular unemployment after reapplying last month. They're saying I don't have enough wages in my base period - something about needing over $4,600 in quarterly earnings. I was totally confused because I thought they were just removing the extra federal money, not cutting off my regular benefits too. I've been trying to call the unemployment office for three days straight but can't get through to anyone. The website just shows my claim as 'inactive' with no explanation. Has anyone dealt with this? What number should I actually call to get this fixed?

nobody seems to be mentioning that there might be a different issue here - sometimes people get cut off because of identity verification problems, not base period problems. Make sure when you talk to someone you ask if there are ANY holds on your account, not just wage issues.

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How would I know if it's an identity issue? The website just says my claim is inactive.

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You wouldn't know unless you talk to someone. The website is useless for showing the actual problem. Could be identity verification, could be wage base period, could be a dozen other things. You need to get a human on the phone.

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another day, another bureaucratic nightmare with ny unemployment ๐Ÿ˜‚ I feel for you - been there, done that, got the rejection letter. Keep fighting!

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Anyone else dealing with NY unemployment claiming identity fraud after 12 weeks?

I got laid off in February when my company downsized. Applied for unemployment benefits right away, claimed every week since then. Everything seemed fine until May when my payments suddenly stopped. When I logged into my account, there was a message saying my claim was flagged for possible identity theft. I uploaded all the documents they asked for - drivers license, social security card, birth certificate - through their online portal. That was over 6 weeks ago and still nothing. The status just says "pending review" when I log in. I've called at least 30 times but can never get through to a real person. Just endless automated messages saying high call volume. I'm running out of savings, and my landlord is starting to get impatient about rent. Has anyone dealt with this identity verification issue? How long did it take to resolve? Is there any way to actually talk to someone who can help?

Fun fact: I worked in a call center before and I can tell you the WORST times to call are mid-morning and lunch time. Try calling at 8:01am exactly when they open or 30 min before closing. Those are your best shots.

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Can confirm this works! I got through at 7:58am somehow even though they're supposed to open at 8

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Anyone talking about using claimyr.com - it actually works? Been fighting with identity verification for 9 weeks now and about to lose my apartment...

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worked for me too after trying to call for weeks myself with no luck. got all my backpay

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its worth trying. nothing else worked for me and i was able to talk to someone who actually helped within a day

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Anyone else missing their NY unemployment payment today? System showing 'paid' but nothing in account

So I usually get my payment every Tuesday around 5-6am but its now almost 2pm and nothing has hit my account. I've been collecting benefits since November after our company downsized and never had an issue before. Checked my payment history on the website and it says the payment was released yesterday like normal, but nothing in my bank account. Called my bank and they don't see any pending deposits either. Anyone else experiencing delays with NY unemployment this week? Getting kinda worried since I have rent coming up next week and was counting on this money.

Make sure you didnt get an email saying you need to recertify or submit additional documentation. They love to randomly require that stuff and not tell you until your payment is late.

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Anybody else notice that everytime there's a holiday weekend the payments get all messed up the following week? Happens every single time I swear.

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Omg yes!! I've been collecting since September and every single holiday creates some kind of issue. The system is so outdated.

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Need a working number for NY unemployment to report new job - worried about this week's payment

I started a new job last week and tried to report it through the online system. But when I selected that I "went back to work" option, now it's showing a break in claim. I'm worried I won't get paid for this week since I only worked 2 days at my new job! Does anyone have a working phone number to reach someone at unemployment? I've been trying for 3 days and keep getting disconnected or put on hold forever. Need to know if I'll still get paid for the days I wasn't working this week or if I messed everything up by clicking that option.

FYI going back to work doesn't ALWAYS auto-stop your benefits. My friend just put in the hours he worked and still got partial benefits for that week. The system is just super inconsistent.

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Depends if you click "returned to work" vs just reporting hours worked. Two different things in the system but they don't explain that clearly.

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Remember when NY unemployment worked decently before everything went crazy? Me neither ๐Ÿคก

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LMAO it's always been trash. Just more people noticed during covid

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