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lol welcome to ny unemployment hell 😂 where the rules are made up and your time doesn't matter
I heard from someone who works at NYSDOL (friend of a friend) that their computer system had a major update that went wrong and affected about 20% of all active claims. They're working on a fix but it's taking forever because their tech is from like the 1980s 😩
not surprised their systems are ancient. have you seen their website? looks like it was designed when aol was still popular lol
Why is nobody talking about contacting our representatives about this?? Call your state assembly person and state senator! That's what I did and their office contacted unemployment on my behalf. Had my issue resolved within 48 hours. These offices deal with constituent services and can often get through to agencies when we can't.
I'll try this too! Who did you talk to when you called their office?
Just want to flag that SOMETIMES the partial unemployment system works better if you use Firefox instead of Chrome. Something about the form submission works differently. At least that was my experience when I filed back in october.
Has anyone had issues with the partial unemployment calculator? When I try to use it on the NY unemployment site it gives me wildly different numbers each time. Wondering if I'm doing something wrong.
Here's a trick that worked for me: if you keep getting an error online, try using a completely different device or browser. The NY unemployment site is weird with certain browsers. I couldn't file on Chrome but it worked on my phone.
Sadly this is happening to thousands of people. The system wasn't designed for all the claims it's handling. I volunteered at a benefits help center last year and this was one of the most common issues. KEEP CERTIFYING no matter what and document everything. Write down all error messages, take screenshots, note dates/times of calls.
Thanks for the advice. It's crazy how many people are dealing with this. I'll definitely keep records of everything.
Finnegan Gunn
After struggling for months, I finally found a strategy that works. Call right at 8:00am, press 1-9-2-1 when prompted (skips some menus), and if you get disconnected, call back immediately. Took me 38 tries in one day but finally got a human who fixed everything.
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Miguel Harvey
•tried this for 2 weeks straight, still never got through ðŸ˜
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Ashley Simian
•I tried calling at different times and found 10:30am and 2:45pm seem to have slightly shorter wait times for some reason
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Oliver Cheng
you wanna know who ACTUALLY knows what they're talking about? NO ONE. not even the unemployment office themselves. it's all a giant experiment and we're the lab rats.
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