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The whole unemployment system needs to be rebuilt from scratch. Adding ID.me on top of an already broken system just created a bigger mess. I'm a software engineer and I look at this system and just cringe at how poorly designed the whole thing is.
FYI for anyone dealing with this: there's a NYS unemployment hearing office that can sometimes help with stalled claims. Call 1-855-528-5618 and explain that your ID verification is completed but your claim is stuck. Sometimes they can move things along faster than waiting for a callback.
did u check if ur account is locked? sometimes after verification they lock ur account as an "extra security measure" 🙄 u need to look for a message about account access
THE WORST. Took me 17 days to get my account working after ID verification. The real kicker? When I finally got someone on the phone, they said "oh yeah, I can see you're verified, let me just click this button to update your account status" - took them 10 seconds to fix. The system is DESIGNED to be frustrating.
hey guys quick question - if my benefit year just ended but I still have a balance, do I need to file a new claim or just keep certifying?
my roomate had this EXACT situation and he was able to get benefits again, but only after he got someone on the phone who knew what they were doing. took him like 6 tries cuz some of the phone ppl dont know the rules about furlough vs termination.
KingKongZilla
Check if ur claim says 'released' or 'processed' - those mean different things and affect when u get paid
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Rebecca Johnston
Anyone know if this keybank card works with apple pay? Trying to figure out if I can use it before the physical card comes
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Nathan Dell
•yeah it does, i've been using mine with apple pay for months. just need to add it in ur wallet app
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