New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Check if ur claim says 'released' or 'processed' - those mean different things and affect when u get paid

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Anyone know if this keybank card works with apple pay? Trying to figure out if I can use it before the physical card comes

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yeah it does, i've been using mine with apple pay for months. just need to add it in ur wallet app

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The whole unemployment system needs to be rebuilt from scratch. Adding ID.me on top of an already broken system just created a bigger mess. I'm a software engineer and I look at this system and just cringe at how poorly designed the whole thing is.

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FYI for anyone dealing with this: there's a NYS unemployment hearing office that can sometimes help with stalled claims. Call 1-855-528-5618 and explain that your ID verification is completed but your claim is stuck. Sometimes they can move things along faster than waiting for a callback.

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That number just gave me another automated system when I called 😭

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try calling first thing in the morning, they have fewer calls then. And make sure to select option 2, then 1.

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did u check if ur account is locked? sometimes after verification they lock ur account as an "extra security measure" 🙄 u need to look for a message about account access

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I can log in fine, so I don't think it's locked. Just can't certify because it says I need to verify my identity (which I already did

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THE WORST. Took me 17 days to get my account working after ID verification. The real kicker? When I finally got someone on the phone, they said "oh yeah, I can see you're verified, let me just click this button to update your account status" - took them 10 seconds to fix. The system is DESIGNED to be frustrating.

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hey guys quick question - if my benefit year just ended but I still have a balance, do I need to file a new claim or just keep certifying?

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I was in the same situation - you definitely need to file a new claim. But be prepared for it to take a few weeks to process.

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thanks! appreciate the help

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I love that we're all here supporting each other but let's not forget the REAL issue - the NY unemployment system is literally designed to be so frustrating that people give up. We shouldn't have to form support groups just to access benefits we PAID INTO.

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PREACH 👏👏👏

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my roomate had this EXACT situation and he was able to get benefits again, but only after he got someone on the phone who knew what they were doing. took him like 6 tries cuz some of the phone ppl dont know the rules about furlough vs termination.

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Side question: did your employer give you any severance with the termination? That could affect when you can start collecting again.

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They gave me a 2-week severance package

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OK that's good to mention when you apply. You probably can't collect during those 2 weeks but should be eligible after

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