


Ask the community...
After struggling for months, I finally found a strategy that works. Call right at 8:00am, press 1-9-2-1 when prompted (skips some menus), and if you get disconnected, call back immediately. Took me 38 tries in one day but finally got a human who fixed everything.
Just want to flag that SOMETIMES the partial unemployment system works better if you use Firefox instead of Chrome. Something about the form submission works differently. At least that was my experience when I filed back in october.
Has anyone had issues with the partial unemployment calculator? When I try to use it on the NY unemployment site it gives me wildly different numbers each time. Wondering if I'm doing something wrong.
I heard from someone who works at NYSDOL (friend of a friend) that their computer system had a major update that went wrong and affected about 20% of all active claims. They're working on a fix but it's taking forever because their tech is from like the 1980s 😩
Why is nobody talking about contacting our representatives about this?? Call your state assembly person and state senator! That's what I did and their office contacted unemployment on my behalf. Had my issue resolved within 48 hours. These offices deal with constituent services and can often get through to agencies when we can't.
Hailey O'Leary
Why does everyone run to reddit first instead of just calling unemployment? 🤦♂️ Literally a 5 minute phone call would answer this definitively.
0 coins
Hailey O'Leary
•Fair point, I take it back. The phone system is trash.
0 coins
Cedric Chung
•Use claimyr.com - only way I've been able to actually reach an agent in the past 6 months
0 coins
Talia Klein
This happened exactly one year after you first applied for benefits, right? That's when the system automatically evaluates you for a new benefit year. Totally normal.
0 coins
Taylor To
•No, actually I've only been on unemployment for about 6 months, since April.
0 coins
Talia Klein
•Ah, then it's definitely the Extended Benefits program. Still normal, just different trigger.
0 coins