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Dealt with this exact issue in December. KeyBank is pure garbage. Website is from the Stone Age and their customer service reps have no idea what they're doing. I just started withdrawing the full amount every time a payment hit and putting it in my actual bank myself. Ended up being easier than dealing with their bureaucracy. Good luck!
Protip: If the website keeps giving you errors when trying to change to direct deposit (which it probably will), try using a different browser. Chrome worked for me after Firefox kept failing.
I've been on and off unemployment and the child tax credit payments have continued regardless. Nothing to worry about!
Anyone know what happens if your income goes up while receiving the child tax credit? I just started a new job that pays way more than I was making before.
Here's a crazy idea: what if we organized and all showed up at the DOL office in person? They can ignore our calls but hard to ignore a crowd of people demanding answers about why they suddenly lost access with no warning.
everyone who had leftover balances should file a class action lawsuit. this is basically theft - they promised a certain amount then took it away after we already qualified for it.
Unfortunately the law that created these programs specifically included the September 5 end date. The remaining balance was always contingent on the program continuing. Not really grounds for a lawsuit.
Call the keybank card services number on the back of ur card. They can tell u if any deposits are pending even before they show up in ur account. Sometimes they can see em comin before u can.
Why is it always so complicated with NY unemployment? Like every other state seems to have this figured out. My sister in Pennsylvania got everything sorted in 3 days. Meanwhile I'm on week 6 of waiting...
Sophia Gabriel
Took me SIXTEEN WEEKS to get my first payment. What a nightmare. Sending you good vibes OP, this system is designed to break people I swear
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Tobias Lancaster
•16 weeks with no income?? how did u survive???
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Sophia Gabriel
•maxed out 3 credit cards and moved in with my parents at age 37 🙃 still paying it all off a year later
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Ezra Beard
Have u tried contacting ur state rep? My cousin works for a state senator and said they have special contacts at unemployment to expedite claims. Worth a shot.
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