New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
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Trying to get NY unemployment since October with no money and scary messages

Been trying to get unemployment since October after losing my job, and it's been a complete nightmare. Haven't received a single payment yet and it's already February. Keep getting these weird messages saying I've exhausted my benefits, but how is that even possible when I haven't gotten ANY MONEY AT ALL? ๐Ÿ˜ก Every time I manage to get through to someone (which is like winning the lottery), they tell me something completely different. One person says my claim is pending review, another says there's an issue with my employment verification, and the last one told me I need to submit additional documents I never heard about before. I've been applying for jobs religiously and documenting everything in the system. I'm literally down to my last $240 and don't know how I'm going to pay rent next month. The website keeps glitching when I try to check my claim status. Does ANYONE have any advice on what to do or how to actually get a human who can help? This feels completely hopeless at this point.

This is going to sound weird but try calling RIGHT when they open and press the Spanish option. The Spanish-speaking agents all speak English too and the wait time is usually WAY shorter. Got through in 15 mins this way after trying the English line for weeks.

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Can confirm this works but don't tell everyone or they'll catch on and it'll stop working lol ๐Ÿคซ

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Haha sorry for spilling the secrets! Just trying to help a fellow sufferer of the NY unemployment hellscape ๐Ÿ˜‚

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If ur getting the "exhausted benefits" message but haven't been paid, it means theres an issue with your BYE date (Benefit Year End). The system thinks your claim is older than it is. You need to talk to someone in the claims processing dept specifically, not just any agent.

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Identity theft nightmare with NY unemployment - anyone else dealing with this fraud mess?

So I lost my job in April due to downsizing and filed for unemployment right away. Everything seemed to be processing normally until last week when I tried logging into my account and got locked out. Called the helpline after trying to reset my password with no luck. The rep told me someone had changed all my information - phone number, email, bank accounts - everything! According to them, about $3650 in benefits had already been paid out to an account that isn't mine. I'm freaking out because I never received a penny and now the system shows I've been collecting for weeks! The rep filed a fraud report but said it could take 6-8 weeks to investigate. Meanwhile I have rent due and bills piling up. How am I supposed to survive while waiting for them to sort this out? Has anyone else dealt with identity theft on their unemployment claim? What did you do to speed up the investigation process? The rep suggested I file a police report but wasn't clear if that would actually help.

has anyone tried going to the actual unemployment office in person? wondering if thats faster than calling?

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They dont really have public offices anymore where u can just walk in. everything is phone or online now. its stupid.

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I tried going to a NYS career center but they told me they can't help with unemployment accounts directly. Complete waste of time.

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Make sure you get identity theft protection ASAP! These scammers usually don't stop at just unemployment - they'll try to open credit cards, loans, everything. I recommend LifeLock or similar service. I learned this the hard way after my unemployment was hacked and then suddenly I had 3 new credit cards opened in my name the next month.

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Oh god, that's terrifying. I'll look into that right away.

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When will NY unemployment mail out 1099G tax forms for 2021?

Does anyone know when New York unemployment is going to send out the 1099G forms for 2021? I received benefits from February to August and need to file my taxes soon. I checked my online account but there's no option to download it yet. Last year I got my form around January 20th, but it's already the end of January and nothing yet. I tried calling but can't get through to anyone. This is frustrating because I was planning to file early this year to get my refund faster. Has anyone received theirs or know when they'll be available?

Does anyone know if they're sending physical copies automatically or only if you request one? I'd rather just get the digital version tbh.

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They send both automatically. Digital comes first tho.

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You can opt out of paper forms in your account settings I think

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For what its worth, I just got off the phone with them (used claimyr.com to bypass the hold nightmare). They confirmed ALL 1099Gs will be available online by Jan 30 and mailed by Jan 31. If you don't see yours by Feb 1st online, THEN you should contact them.

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It was worth every penny to not spend 4 hours on hold. Got my issue resolved in minutes once connected.

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I used it too after seeing it recommended here. Actually works!

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Should I certify for the final week of NY unemployment (Sept 5-11) as PEUC/EB programs expire?

So im getting these messages about my unemployment benefits ending and im super confused. Got a notification saying that if im still out of work, the last week to certify for benefits through these programs is September 5, 2021 through September 11, 2021. Does this mean I should certify for this week even though the program is ending? I havent found work yet and really need that last payment. The message specifically says "Our records indicate that you are currently receiving or eligible for PEUC or EB benefits. If you are still out of work, the last week to certify for full or partial benefits through these programs is September 5, 2021 through September 11, 2021." The message also says something about needing to have worked and earned enough wages in covered employment to be eligible for a new claim. The exact wording is "To be eligible for a new unemployment insurance (UI) claim, you must have worked and earned enough wages in covered employment (generally employment where a W-2 should be issued)." I honestly don't understand what this means. Can I reapply after my current benefit year ends? There's mention of a Benefit Year Ending (BYE) date in my payment history, and the notification confirms "You may reapply for UI benefits when you reach the end of your current benefit year. You can find your Benefit Year Ending date (BYE date) in your online Payment History." The notification also mentions "For a limited period of time, NYS DOL will still review eligibility for federal benefits for weeks of unemployment on or before September 5, 2021 once these programs expire." Just looking for clarity - do I certify one more week or not? Anyone in the same boat? This is from NYS DOL (New York State Department of Labor), if that helps.

That stupid message confused me too! Yes, you should certify for that final week if you're still unemployed during Dec 12-18. That's literally what they mean by "last week to certify" - it's the final week the program exists.

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Wow the timing of this post is crazy, I just dealt with this exact issue yesterday. Yes, certify for the final week. That's what they're telling you - that you have one last week to claim benefits before the program ends completely. After that, you'd need to qualify for regular UI which has different eligibility requirements.

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Thanks! Did you have any problems certifying for that last week or did it work as normal?

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Worked just like normal! The system let me certify without any issues. Payment should come through on the usual schedule.

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Can't file a new claim on NY unemployment website - ID.me verification keeps refreshing?

Been trying to help a few friends file new claims with NY unemployment this week and running into nothing but walls. When they click to start a new claim, the system either doesn't show the option at all or it takes them to ID.me verification. But here's where it gets really frustrating - after completing the ID.me steps, the page just refreshes or loops back to the beginning instead of moving forward with the claim. One friend tried 8 different times yesterday and just got stuck in an endless cycle. Another one got through ID.me but then the system just dumped them back to the homepage with no claim started. Has anyone actually successfully filed a new claim recently? What browser are you using? Is there some secret trick to make the system actually work?

So I've been dealing with unemployment systems across multiple states for my job (HR consultant). NY is by far the worst implementation of ID.me I've seen. Here's what's actually happening: the identity verification process in ID.me works, but the handshake back to NYSDOL fails because their systems don't properly capture the verification token. It's a technical issue they're aware of but haven't prioritized fixing.

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That makes so much sense. Is there any way to force the handshake to work? Or is it just luck?

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Mostly luck with the website. Your best bet is honestly to talk to a rep who can manually verify and override the system. That's what I tell all my clients to do.

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dont waste ur time with the website tbh. its been broken for months. just call them directly and file by phone. i know the hold times are ridiculous but use claimyr.com to handle the waiting for you. i did this after wasting 2 weeks on the website nightmare.

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second this! filing by phone skips all the id.me nonsense entirely

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