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I went through this EXACT thing back in November. What worked for me was using Claimyr to get through to an agent (claimyr.com) and then specifically requesting to speak with a supervisor. The regular agents just read from scripts and can't actually help with complex issues. The supervisor was able to see exactly why my payments were held and fixed it on the spot. Got my 6 weeks of backpay like 3 days later.
wait hold up - does this actually work or is it just the usual BS?
It worked for me! After weeks of failed attempts calling myself, I was desperate enough to try anything. The thing about unemployment is actually getting through to talk to someone is 90% of the battle. Once you have a live person (especially a supervisor), most issues can get resolved in one call.
anyone notice that ny unemployment is super quick to start taking money out of your account when they think they overpaid, but when THEY owe YOU money suddenly everything moves at glacial speed? 🤡
FACTS. The system is rigged against us 💯
lmao the dept of labor can barely process regular claims let alone magical automatic ones 😂 No way this is legit
I filed an amended return for the EXACT same reason in April. My ctc payments kept coming fine BUT my amendment is still "processing" according to the where's my amended return tool. It's been like 18 weeks now 🙄
One thing to keep in mind - the IRS and unemployment systems don't talk to each other very well. I amended my unemployment income and kept getting the CTC as normal, but when I filed the next year's taxes, it was a mess sorting it all out. Document everything!
THIS!!! keep copies of literally everything. The systems are so broken.
anyone else notice how hard it is to even check your claim status online these days? the ny unemployment website keeps crashing on me. and when i call i just get a busy signal or an automated message saying to call back later 🤮
website always crashes during peak hours. try logging in super early like 6am or late at night
Sounds like you need to talk to a real person at unemployment ASAP before your benefits end. Good luck with that tho - their phone system is a joke. After dozens of failed calls I used claimyr.com and finally got through. The rep told me all about my options including how to properly document medical exemptions.
Mateo Hernandez
My account got locked 2 months ago and I still can't get in no matter what I do. Tried calling hundreds of times and always get disconnected. Tried emailing and never get a response. How did you actually get this resolved, OP?
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Amina Sow
•I had to call every single day for two weeks straight. Best time is right when they open. I also submitted my documents through ID.me AND through their secure upload portal. The key was finally getting through to a tier 2 specialist who could see all my documents were already verified.
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Natasha Kuznetsova
•Try claimyr.com - they'll get you through to an agent who can actually help. Worked for me after weeks of nothing.
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Aisha Khan
The solution: MOVE TO ANOTHER STATE 💯 NY unemployment system is the absolute WORST. When I lived in NJ their system was 10x better.
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Luca Romano
•Funny you say that, I moved FROM NJ and I think NY's system is better 🤣 grass is always greener I guess
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Aisha Khan
•no way. NJ at least has a callback system. with NY you just get to listen to that horrible music for 3 hours before getting disconnected 💀
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