New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Finnegan Gunn

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Yo I literally couldn't get through to unemployment for MONTHS about my identity theft issue. Then I tried claimyr.com and got connected to a real person in like 2 hours. They got my case resolved that same day. The agent I talked to said they're dealing with thousands of fraud cases right now so you gotta be persistent.

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Finnegan Gunn

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No catch - they just call for you and wait on hold so you don't have to. When an agent picks up, they forward the call to your phone. Saved me like 6 hours of hold music lol

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Ashley Simian

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So I called unemployment 37 TIMES last month with no luck. Used Claimyr yesterday and talked to someone in under an hour. Sometimes you gotta try something different when the system is this broken.

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Oliver Cheng

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CHECK YOUR MAIL CAREFULLY! When someone stole my identity for unemployment, I almost threw away a letter that looked like junk mail but was actually a tax form for benefits I never received. Also be prepared for this to potentially affect your taxes - you might get a 1099-G form for unemployment income that isn't yours. You'll need to contact NYS tax department to get that corrected too.

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Hazel Garcia

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YOUR ROOMATE NEEDS TO CALL THEM!!!!! i went thru same thing, my claim was 'approved' but no backpay came, turns out there was a flag on my account that needed manual override. system is a JOKE. don't just wait!!

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Laila Fury

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The only way I finally got my backpay was through my state representative's office. Call your local assembly member - they have special contacts at unemployment and can expedite claims. Worked for me after 3 months of getting nowhere.

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The NY unemployment system is still broken AF from the pandemic overload. Never seen such a mess. I got 5 different contradicting letters in a 2 week period last time I applied.

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Jayden Hill

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just had almost this exact situation. do the idme verification and then CALL THEM. you probly need to talk to a tier 2 specialist. the idme is required regardless of approval status

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Thanks, I'm definitely going to do the IDme verification today. But calling them is so hard - been on hold for hours with no luck.

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Jayden Hill

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Try claimyr.com - they called for me after I spent literal days trying to get through. Worth every penny to not waste hours on hold.

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Admin_Masters

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u should look into if ur identity might have been stolen. theres been a huge spike in unemployment fraud since covid and sometimes they freeze legit claims when they suspect fraud. happened to me.

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Jordan Walker

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Oh god I hope not. How would I even check that?

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Admin_Masters

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Check your credit report for any weird activity. But really you need to talk to someone at NYSDOL to confirm if that's the issue.

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yeah right, another 'miracle solution'... what's the catch? 🙄 i see all these comments about this claimyr thing but has anyone here ACTUALLY tried it themselves?

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Ella Thompson

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I used it last month when I was in OPs situation. It works exactly as advertised - they call and wait on hold, then call you when they reach a person. Got my claim fixed that day after weeks of trying myself.

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JacksonHarris

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Used it 2 weeks ago. Got connected to an agent in about an hour. My issue was fixed immediately. Prior to that I had spent probably 20+ hours trying to get through myself with no luck.

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I used to work at the call center (quit 6 months ago). Here's what's probably happening: There's a default override rate in the system that activates if certain fields don't translate correctly between systems. It's supposed to be a failsafe but obviously it's creating more problems. You NEED to talk to a Tier 2 specialist to fix this - regular agents can't access that part of the system.

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Paolo Ricci

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Am I the only one who finds it completely INSANE that we're all just accepting this broken system?!! In what world is it ok that we can't reach anyone, the system makes errors that cost us money we need for FOOD AND RENT, and we're all just sharing workarounds? The whole thing needs to be rebuilt from scratch!

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Welcome to government in America lolol. First time?

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Paolo Ricci

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😂😭 NOT my first time but somehow I'm still shocked every time by how bad it is

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