New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had similar issue but when I finally got thru agent said they couldn't find my claim in the system at all!!! Had to reapply from scratch and then wait another 6 weeks. Check that your claim is actually in their system.

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That's terrifying. How did you eventually confirm it was in their system?

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Had to talk to an agent... which meant more endless calling 😑 But seriously, might be worth the effort of using claimyr.com like others mentioned just to confirm your application wasn't lost

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after 2 months of the same busy signal BS i broke down and used claimyr. got through to an agent who fixed my claim that day. my benefits hit my account 2 days later. was in the EXACT same position as you.

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Why does everyone run to reddit first instead of just calling unemployment? 🤦‍♂️ Literally a 5 minute phone call would answer this definitively.

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Fair point, I take it back. The phone system is trash.

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Use claimyr.com - only way I've been able to actually reach an agent in the past 6 months

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This happened exactly one year after you first applied for benefits, right? That's when the system automatically evaluates you for a new benefit year. Totally normal.

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Taylor To

No, actually I've only been on unemployment for about 6 months, since April.

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Ah, then it's definitely the Extended Benefits program. Still normal, just different trigger.

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After struggling for months, I finally found a strategy that works. Call right at 8:00am, press 1-9-2-1 when prompted (skips some menus), and if you get disconnected, call back immediately. Took me 38 tries in one day but finally got a human who fixed everything.

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tried this for 2 weeks straight, still never got through 😭

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I tried calling at different times and found 10:30am and 2:45pm seem to have slightly shorter wait times for some reason

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you wanna know who ACTUALLY knows what they're talking about? NO ONE. not even the unemployment office themselves. it's all a giant experiment and we're the lab rats.

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NY unemployment account error - "Issue with UI benefits" message and can't reach 1-888-209-8124 phone support to access $1,236 in pending payments

I was checking my claim status yesterday when suddenly got kicked out of my account. When I tried to log back in today, September 13, 2021 around 2:15 pm, I got this weird error message on the New York Department of Labor website. I took a screenshot of it. The exact error message says: "There is an issue with your UI benefits account. Please call the Telephone Claims Center at 1-888-209-8124 during regular business hours. Hearing impaired individuals, who have Telephone Device for the Deaf (TTY/TDD) equipment, may call a relay operator at 1-800-662-1220 and requesting the operator to call 1-888-783-1370. Service at this number will only be provided to callers with TDD equipment." This happened while I was on the applications.labor.ny.gov website, specifically on the "My Online Services" page before it redirected me to the "Error Information" page. The page has the New York State header with links to COVID-19 Vaccines, Services, News, Government, and Department of Labor at the top. I've been trying to call the 1-888-209-8124 number since 8am this morning but can't get through - just endless busy signals or the automated system hangs up on me after saying "high call volume." This is stressing me out since I haven't received my payment for the past 2 weeks and rent is coming up soon. I'm owed about $1,236 in benefits and I absolutely need this money to pay my bills. Has anybody else experienced this type of error message? Any suggestions on how to actually talk to a human being there? The website has a "Cancel and Return" button at the bottom, but clicking it just takes me back to the same error. I'm desperate at this point and have been trying different times of day to call but nothing seems to work. Is this happening because of something COVID-related? I noticed the website has COVID-19 information at the top. Should I try visiting a physical Department of Labor office instead of calling?

lol welcome to ny unemployment hell 😂 where the rules are made up and your time doesn't matter

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Something similar happened to me in July. They needed to verify my identity again because of "suspicious activity" even though I'd already verified it twice before. The whole system is just broken af.

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Just want to flag that SOMETIMES the partial unemployment system works better if you use Firefox instead of Chrome. Something about the form submission works differently. At least that was my experience when I filed back in october.

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Has anyone had issues with the partial unemployment calculator? When I try to use it on the NY unemployment site it gives me wildly different numbers each time. Wondering if I'm doing something wrong.

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its not you, its the website 🙄 total garbage coding on that calculator. I ended up just calling and having them calculate it for me, was way more accurate

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