New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Desperate for mayor's office number to help with fraud on my NY unemployment claim

Someone stole my identity and filed for unemployment using my information in October. I only discovered it when I randomly received a determination letter in the mail in November saying I qualified for benefits - but I never filed!! I immediately called the fraud hotline and reported it, and they told me they'd put a hold on the claim. Here we are in February and I'm still getting tax forms showing $4,800 paid out in my name that I never received! I've called the regular unemployment line like 40 times but they just transfer me to the fraud department who puts me on hold forever then disconnects. I'm genuinely worried about my taxes and credit score now. Has anyone successfully resolved identity theft with NY unemployment? I'm thinking of going straight to the mayor's office to get actual help since the regular channels aren't working. Anyone have that number or other suggestions?

The ny unemployment system is GARBAGE for handling fraud ๐Ÿคฆโ€โ™‚๏ธ My cousin waited 6 months for them to fix his fraud case! What finally worked was using claimyr.com to get thru to a supervisor (not just a regular agent) who could actually help. Regular agents just read from scripts and can't do anything useful for fraud cases.

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100% worth it when you consider the alternatives. I spent literally 20+ hours trying to get through on my own. Then used claimyr and had a resolution within days. Time is money ya know?

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I used it too after seeing it here and yeah, it works exactly as advertised. Got through to an actual human who helped me fix my claim issues.

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Pro tip: If you're dealing with identity theft with unemployment, you also need to report it to the US Department of Labor's Office of Inspector General. They have a specific fraud hotline at 1-800-347-3756. This is actually more effective than just the state unemployment office for ID theft cases.

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NY unemployment audit closed 09/07/2021 - Still no explanation or state refund after a week

So I just checked my ny unemployment tax status online and saw this message that caught me off guard: "Audit Status Your audit case was closed on 09/08/2021. You should receive an explanation of our findings within 30 days." My audit case was closed on 09/08/2021. Supposedly I should receive an explanation of the findings within 30 days. I already got my federal refund like 2 months back, but my state refund is still nowhere to be seen. I'm totally confused about what this means? Does anyone know if I'm going to get my money or if they're keeping it? Never been audited before and now I'm freaking out a bit about what comes next. Its been like a week since the case closed date. I don't understand why I'm just seeing this now when the case was apparently closed back in September 2021. I haven't received any explanation of findings that the message mentions should arrive within 30 days. Should I have received something in October 2021? Has anyone else experienced this kind of delay or confusion with NY unemployment tax audits?

look on the bright side - at least your case is CLOSED. mine has been "under review" for 4 months with no updates. consider yourself lucky! ๐Ÿ˜’

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True, that does sound worse. Hope yours gets resolved soon!

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If u have a state representative or assemblyperson, sometimes their offices can help speed things up if you don't get your letter in a reasonable time. They have special contacts at unemployment that regular ppl don't have access to. Worked for me last year when I was in limbo for 2 months.

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Has anyone received NY unemployment deposit on KeyBank card today? System showing paid but nothing in account

So I normally get my NY unemployment deposit every tuesday by like 5 AM. I checked my account this morning and nothing was there. My payment history online shows that the payment was released yesterday for $590 but its not on my keybank card yet. This is super stressful because I have rent due tomorrow and I was counting on that money. Anyone else having this problem? Is there some kind of KeyBank system issue or delay going on right now? I tried calling the keybank number on the back of the card but after being on hold for 45 minutes I got disconnected. Anyone know what I should do or if theres a faster way to check on this?

Did you make any changes to your claim recently? Like updated your address or anything? Sometimes even small changes can trigger payment holds while they verify the new info.

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Nope - haven't made any changes at all. That's what's so weird. It's been working perfectly fine until now.

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my roomate had this happen too!! the money showed up at like 11:30pm that night. check again before you go to bed, it might just be delayed

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Reality check for everyone waiting on ny unemployment - time to move on?

Just wanted to share something that's been on my mind. The unemployment benefits aren't coming back anytime soon. We gotta start facing facts and making new plans. I know it's not what people want to hear, but its time to save whatever money we have left. Cut out everything that's not essential. The economy is changing and we need to adapt. If you can physically work, please start looking for anything available. Maybe it won't be your dream job or pay what you're used to, but something is better than nothing right now. Remember who you were before all this - whether you were a chef, bartender, server, whatever your skills are - use them somewhere new if your old place isn't hiring. The government isn't giving us more assistance and sitting around waiting won't pay your bills, especially if you have kids counting on you. We can get through this if we support each other instead of just complaining. Let's motivate each other to move forward. We got this!

Reading these stories is making me so anxious. I just filed my first claim last week and now I'm terrified. This system seems absolutely nightmarish.

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If your claim is straightforward you might be fine! A lot of people posting are those with issues (selection bias). Good luck!

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ProTip: Make sure you answer everything EXACTLY as they ask. One tiny inconsistency can flag your account for review and then you're stuck in limbo for months.

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Unpopular opinion: sometimes it really is better to take any job and keep looking while employed. Being unemployed for too long creates a gap that makes it even harder to get hired later.

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Depends on the field. In tech, taking a huge step down can actually hurt your chances at getting back to your level later.

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that's fair - obviously everyone's situation is different. just sharing what worked in my experience

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NY unemployment benefits ran out but claim expiration is next year - what now?

So I've used up all my available benefit days but my claim doesn't expire until February 12, 2023. The system isn't giving me any option to file a new claim and I'm totally confused about what to do next. When I log in to check my payment history it shows zero days remaining but the expiration date is still months away. I tried calling the unemployment office but after waiting for over an hour the call dropped. Anyone else dealing with this? Do I need to file a new claim even though my current one technically hasn't expired yet? This is stressing me out because I still haven't found work and really need the income.

Same thing happened to me last year. Basically once your benefit days are gone, they're gone. But here's what I did - I called the unemployment office relentlessly until someone picked up and they confirmed there was nothing else I could do except wait until my benefit year ended. But at least I knew for sure instead of wondering.

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Honestly like a week of trying. I would set aside 2 hours every morning and just keep redialing. Pure torture.

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Pro tip: use claimyr.com - I wasted so much time trying to call before discovering this service. They do the calling and connect you when a rep answers.

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It might be worth double checking if you've actually exhausted ALL your benefits. Sometimes there are additional weeks available through different programs that you have to specifically request. But yeah in most cases once you've used your allotted weeks, that's it until your benefit year ends.

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