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NY unemployment benefits ran out but claim expiration is next year - what now?

So I've used up all my available benefit days but my claim doesn't expire until February 12, 2023. The system isn't giving me any option to file a new claim and I'm totally confused about what to do next. When I log in to check my payment history it shows zero days remaining but the expiration date is still months away. I tried calling the unemployment office but after waiting for over an hour the call dropped. Anyone else dealing with this? Do I need to file a new claim even though my current one technically hasn't expired yet? This is stressing me out because I still haven't found work and really need the income.

Yeah I had the same issue a few months back. If your benefit year isn't over but you've used all your benefit days, you won't automatically qualify for a new claim. It's super confusing because the system doesn't really explain this well. You've basically received all the benefits you're entitled to within your benefit year.

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So what did you end up doing? Did you have to wait until your benefit year actually expired?

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Honestly I had to wait until my benefit year ended. Then I filed a new claim. The system is designed that way - you get a certain # of weeks per year. It sucks.

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this whole system is designed to be confusing af 🤦‍♂️

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After dealing with the same issue, I found this amazing service called Claimyr (claimyr.com) that helped me get through to an actual person at NY unemployment. They made calls for me and connected me directly to an agent who explained everything about my situation. Got all my questions answered in like 20 minutes instead of waiting days or weeks. It was the only way I could talk to a live agent and turned out to be the best decision - got my situation sorted quickly! Check out this video too: https://youtu.be/Rdqa1gKtxuE

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Wait is this for real? I've been trying to get through for weeks. How did it work exactly?

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Totally real. You just go to their website, tell them what department you need to reach, and they keep calling until they get through. When they reach an agent, they connect the call to your phone. Saved me so much time and frustration!

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sounds too good to be true... another 'magic solution' that probably doesn't work 🙄

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I was skeptical too but it actually worked. They don't do anything you couldn't do yourself - they just have the tech to keep calling and wait on hold so you don't have to. My issue got resolved in a day after weeks of trying on my own.

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Its normal. You get a certain amount of benefit days per benefit year. Once those run out, you cant get more until your benefit year ends and you file a new claim. The DOL should send you a letter when its time to refile.

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In NY unemployment, when your benefit days run out but your claim is still active, you're basically in limbo. Your benefit year establishment date (BYE) hasn't passed yet, but you've used all your entitled weeks. You need to wait until your BYE date passes to file a new claim. However you may qualify for extensions in certain situations - best to talk to a rep directly.

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Do you know if theres any way to check if I qualify for extensions? The website doesn't say anything about it.

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Zara Shah

Extensions are usually announced publicly when they're available. Right now I don't think NY has any active extensions. But definitely worth asking a rep if you can get through to one.

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I believe what ur experiencing is normal. U get 26 weeks of benefits per benefit year. Once u use those up, u gotta wait til ur benefit year ends to file a new claim. The system is working as designed (even if it sucks for those of us who need help).

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You need to understand the difference between benefit days and benefit year. Your benefit year is the period youre eligible to collect (usually 12 months from when you first applied). Your benefit days are how many weeks of actual payments you can get during that year (typically 26 weeks). Even though your benefit year goes until 2023, it sounds like you've used all your available weeks.

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Thanks for explaining. That makes sense but it's frustrating. So there's nothing I can do until Feb 2023 to get more benefits?

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Unfortunately, in most cases, yes. Unless there's some special extension program available (which is rare outside of major economic events). Your best bet is to try reaching NY unemployment directly to confirm your specific situation.

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This happened to me! I called ny unemployment and they explained that once benefit days are exhausted, you cant get more until your benefit year expires. But they did say in certain circumstances you could qualify for additional help through other programs. I'd definitely try calling them... though good luck getting through 😫

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What other programs did they mention? I'm in the same boat and desperate.

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They mentioned something about extended benefits during periods of high unemployment, but I didnt qualify. They also suggested looking into emergency assistance through social services.

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Aisha Ali

Ok let me break this down for everyone because the NY unemployment system is needlessly complicated: Benefit Year = the 12-month period your claim is valid for Benefit Days = the number of weeks you can collect benefits during that year (typically 26 weeks) Once you exhaust your benefit days, you generally cannot receive more benefits until your benefit year ends AND you qualify for a new claim by having worked and earned enough wages in the meantime. What you should do: 1. Try to speak with a representative to confirm your status and see if there are any options available to you 2. Look for work actively (I know, easier said than done) 3. Check other assistance programs like SNAP/food stamps 4. Mark your calendar for when your benefit year ends so you know when to file a new claim Getting through to a rep is your best bet. I used claimyr.com to finally get through after weeks of trying. They keep calling for you and connect you when a rep answers. Saved me hours of frustration and got my issue resolved quickly.

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This is the clearest explanation I've seen. The whole system is designed to be confusing af. Thanks for breaking it down!

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does that claimyr thing actually work? seems sketchy

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Aisha Ali

It definitely works. They just automate the calling process - you still talk to the same DOL representatives. I was skeptical too but was desperate after trying for weeks. Best decision I made.

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Welcome to the wonderful world of NY unemployment where nothing makes sense and the rules are made up 🤡

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For real!! The system feels like it was designed to make us give up 💯

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Did you try hitting zero or saying "representative" when you call? Sometimes that can bypass the automated system. Also, call right when they open for best results.

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As others have said, your benefit days are used up but your claim is still active. This is completely normal. Just to give you a personal example - I had a claim from March 2021 to March 2022, but my benefit days ran out in September 2021. I couldn't file a new claim until March 2022 when my benefit year actually expired.

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What did you do during those months when you were waiting for your benefit year to expire?

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I picked up some gig work and temp jobs. It was tough but I made it work. Also applied for SNAP benefits which helped with food costs. Don't forget to check out your local food banks too if things get really tight.

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Have u checked if ur eligible for partial benefits? If u can find even part time work, u might qualify for partial benefits that could stretch ur remaining benefits longer. Just a thought.

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Mei Chen

This is by design. The system gives you a limited number of weeks of benefits, even though your claim technically exists for a full year. That's why your claim expires next year but you've run out of days. They should really explain this better. You'll need to wait until your current benefit year expires before filing a new claim.

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Same thing happened to me last year. Basically once your benefit days are gone, they're gone. But here's what I did - I called the unemployment office relentlessly until someone picked up and they confirmed there was nothing else I could do except wait until my benefit year ended. But at least I knew for sure instead of wondering.

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How long did it take you to get through? I've been trying for days!

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Honestly like a week of trying. I would set aside 2 hours every morning and just keep redialing. Pure torture.

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Pro tip: use claimyr.com - I wasted so much time trying to call before discovering this service. They do the calling and connect you when a rep answers.

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It might be worth double checking if you've actually exhausted ALL your benefits. Sometimes there are additional weeks available through different programs that you have to specifically request. But yeah in most cases once you've used your allotted weeks, that's it until your benefit year ends.

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