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Quinn Herbert

NY unemployment shows zero days left but claim year not over - should I keep certifying?

I checked my NY unemployment account today and it says I have zero effective days remaining, but my benefit year isn't over for another 2 months. The system won't let me file a new claim (says it's too early), but I'm confused about what to do now. Should I keep certifying weekly even though it says zero days? Will it just deny me automatically? Has anyone dealt with this before and know what I should do?

You've used up your 26 weeks of regular UI benefits. That's what the 'zero effective days' means. In NY, you should still certify each week even when your benefits are exhausted. This way if any extensions become available, you won't have gaps in your claim. I was in the same boat last month and called NYSDOL using Claimyr (claimyr.com) to get through quickly - they confirmed I should keep certifying. You can see how it works in their video: https://youtu.be/Rdqa1gKtxuE. The agent explained that continuous certification keeps your claim active in their system.

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Thanks! I had no idea I should keep certifying when it shows zero days. Do you know if there's any chance they'll approve those weeks later or am I just doing it to keep my claim active?

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keep certifyin!! the system is wierd like that. my cousin had same thing happen and he got paid later when some extension kicked in. dont mess up ur claim by stopping

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That's good to hear someone got paid later! I'll definitely keep certifying then.

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When you exhaust your regular UI benefits (which is what 'zero effective days remaining' means), you should continue to certify weekly. Here's why:\n\n1. If any extensions become available, you'll be automatically considered without having to reapply\n2. It maintains your claim history without gaps\n3. Some people may qualify for additional programs even after UI exhaustion\n\nYou're correct that you cannot file a new UI claim until your benefit year actually ends (the 12-month period that started when you first applied). Mark your calendar for that date, as you'll need to file a new claim if you're still unemployed.\n\nIn the meantime, I recommend checking to see if you qualify for any other assistance programs like SNAP or emergency assistance while your UI benefits are exhausted.

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This is MOSTLY right but not 100% correct. I work in HR and deal with this stuff. Some people CAN file a new claim before their benefit year ends IF they've worked enough in between. But you'd need to have worked and earned enough qualifying wages since your original claim. The system will tell you if you're eligible when you try.

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Ugh, the same thing just happened to me last week! Zero days but benefit year not over. I kept trying to call them but their phone system is RIDICULOUS!!! Busy signals for DAYS. I finally got through yesterday and they told me I should keep claiming even with zero days left because \

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Yes, absolutely keep certifying! The NYSDOL system isn't very user-friendly about explaining this. When your claim shows zero effective days, it means you've used all 26 weeks of regular UI benefits, but continuing to certify weekly accomplishes several important things:\n\n1. It keeps your claim active in the system\n2. It creates a record that you remained unemployed and were ready/willing/able to work\n3. If any extensions or additional programs become available, you'll already be in the system\n\nJust be aware that while you should keep certifying, you likely won't receive payments until either your benefit year ends and you qualify for a new claim, or if an extension program becomes available.

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I had this exact situation in January. Called NYSDOL and waited 3+ hours to speak to someone (never making that mistake again). The agent told me I should definitely keep certifying every week even though I wouldn't get paid. Two things happened because I kept certifying:\n\n1. When they announced that small extension in February, I got it automatically and received backpay for 3 weeks\n2. It made filing my new claim easier when my benefit year finally ended\n\nSo yes, keep certifying! It's annoying to do it and get nothing, but it can pay off later.

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Wait, there was an extension in February? I didn't hear about that at all. Maybe there will be another one before my benefit year ends. Thanks for the firsthand experience - definitely going to keep certifying.

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thats what i heard 2! my brother in law got a job for like 3 weeks then got laid off again and he had to do some special reapplication. system is so confusin

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Just a follow-up to my earlier comment - when I called using Claimyr to get through to NYSDOL, the agent also mentioned checking if I qualify for the 599 Training program. If you're interested in taking approved training/education courses, you might be eligible for additional benefits even after your regular UI is exhausted. Worth looking into if you're considering education or retraining options.

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This is excellent advice. The 599 Training program allows you to receive extended benefits while participating in approved training programs. You'll need to apply specifically for this program and get your training approved. Visit the NYSDOL website and search for \

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Thank you all for the helpful advice! I'll definitely keep certifying weekly even though it shows zero days. It's frustrating that the NYSDOL website doesn't explain this clearly. I'll look into the 599 Training program too since I've been considering taking some IT certification courses anyway. Fingers crossed there might be an extension before my benefit year ends, but at least now I know I'm doing the right thing by continuing to certify.

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I went through this exact same situation last year! The "zero effective days remaining" definitely means you've exhausted your 26 weeks of regular UI benefits, but your benefit year clock is still running. I made the mistake of stopping my weekly certifications for about a month because I thought there was no point, but then I learned I should have kept going. When I called NYSDOL (took forever to get through), they told me that continuous certification is crucial because it maintains your claim status and ensures you don't miss out on any potential extensions or programs that might become available. Even though you won't get payments right now, those weekly certifications create an unbroken record that you remained unemployed and available for work. I wish someone had told me this earlier - would have saved me a lot of stress when I had to explain the gap in my certifications later!

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Thanks for sharing your experience! It's really helpful to hear from someone who went through the same thing. I'm glad I asked here before making the same mistake of stopping certifications. Did you end up getting any extensions or programs after you resumed certifying? I'm curious if there were any consequences from that gap in your certifications when you explained it to NYSDOL later.

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I'm dealing with this exact situation right now too! My benefit year ends in May but I hit zero effective days last week. Reading through all these responses has been super helpful - I had no idea I should keep certifying when it shows zero days. The NYSDOL website really doesn't make this clear at all. I was about to stop certifying thinking it was pointless, but now I understand it keeps my claim active for potential extensions. Has anyone here actually experienced getting an extension after exhausting regular benefits? I'm trying to figure out how common they are and what triggers them.

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I'm in a similar boat - just hit zero days a few days ago! From what I've been reading here and researching online, extensions seem to depend on a few factors like unemployment rates in your area and federal/state legislation. During the pandemic there were lots of extensions, but now they're much less common and usually tied to economic conditions. The February extension that @Nasira Ibanez mentioned sounds like it might have been a smaller state-specific program. I d'say keep certifying regardless - even if extensions are rare, the training programs like the 599 that @Salim Nasir mentioned could be another option. Better to be in the system and ready than miss out on something because we stopped certifying!

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I'm new to this community but unfortunately not new to this situation! I exhausted my regular UI benefits about 6 weeks ago and have been faithfully certifying every week even though it shows zero days remaining. I was initially confused like everyone else, but after reading through NYSDOL's website thoroughly and calling them (which took 4+ hours to get through), I learned that continuing to certify is absolutely the right move. Not only does it keep your claim active, but I discovered that some people may also be eligible for Trade Adjustment Assistance (TAA) benefits if their job loss was related to foreign trade - this is separate from regular UI and the 599 Training program. It's worth checking if your employer had any layoffs related to overseas competition or trade issues. Also, for anyone struggling to get through to NYSDOL by phone, I found that calling right at 8am on Tuesday or Wednesday gave me the best chance of getting in the queue early. The wait is still brutal, but at least you're not getting busy signals all day!

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Welcome to the community, Julia! Thanks for sharing such detailed information about TAA benefits - I had never heard of that program before. It's really helpful to know there might be additional options beyond just regular UI and the 599 Training program. I'll definitely look into whether my previous employer's layoffs were trade-related. Your tip about calling NYSDOL at 8am on Tuesday/Wednesday is gold - I've been trying randomly throughout the week and just getting busy signals. It's reassuring to hear from someone who's been successfully certifying for 6 weeks with zero days showing. Did you have to do anything special during the certification process, or do you just answer the questions normally even though you know you won't get paid?

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I'm going through this exact same situation right now! Just hit zero effective days last week but my benefit year doesn't end until June. I was panicking thinking I did something wrong, but reading everyone's responses here has been so reassuring. I had no idea that "zero effective days" just means you've used up your 26 weeks of regular benefits - the NYSDOL system really doesn't explain this well at all. I was about to stop certifying thinking it was pointless, but now I understand it's actually crucial to keep going to maintain your claim status. One question for those who've been through this - when you certify with zero days remaining, does the system give you any confirmation that it was processed, or does it just seem like nothing happened? I did my first certification yesterday after hitting zero days and I'm not sure if it went through properly since obviously there was no payment. Also, has anyone had luck with the career counseling services through the Department of Labor? I'm wondering if they might have additional resources or programs I haven't heard about yet. Thanks everyone for sharing your experiences - this community has been way more helpful than the official NYSDOL website!

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Hey Ruby! I can answer your question about certifying with zero days - yes, you should still get a confirmation that your certification was processed, even though there's no payment. When I was going through this last year, the system would still show that I had completed my weekly certification and it would appear in my certification history. You just won't see any payment amount or deposit. If you're not seeing any confirmation at all, that might indicate a technical issue and you should try again or contact NYSDOL. As for career counseling services, I didn't use them personally, but I know they offer resume help, job search assistance, and can connect you with training programs. Definitely worth exploring since you have some time before your benefit year ends! The wait times can be long but the counselors are supposedly pretty knowledgeable about all the different programs available.

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I'm in the exact same boat right now - zero effective days showing but my benefit year doesn't end until August. This thread has been incredibly helpful! I was getting really stressed thinking I had somehow messed up my claim. After reading everyone's experiences, I'm definitely going to keep certifying weekly even though there's no payment coming. One thing I wanted to add that might help others - I called my local One-Stop Career Center yesterday and they mentioned that even when your regular UI is exhausted, they can still help with job placement services and sometimes have access to emergency assistance programs that aren't widely advertised. The counselor I spoke with said they work closely with NYSDOL and can help navigate some of these confusing situations. Also, for anyone struggling with the phone system, I've had better luck using the callback feature on their website rather than sitting on hold for hours. You can request a callback and they usually get back to you within 24-48 hours. Not perfect, but better than listening to hold music for half a day! Thanks to everyone who shared their experiences - it's so much clearer now that continuing to certify is the right move even when it feels pointless.

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Thanks for mentioning the callback feature, Grace! I had no idea that was available on their website - I've been dreading having to call and sit on hold for hours. That's such a helpful tip! I'm also glad you brought up the One-Stop Career Centers. I actually drove by one last week but wasn't sure if they could help since my UI benefits are exhausted. It's good to know they still offer services and might have access to other assistance programs. I'm definitely going to reach out to them this week. It's amazing how much more helpful this community is than trying to navigate the NYSDOL website on your own!

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I'm dealing with this exact same situation and this thread has been a lifesaver! I exhausted my regular benefits two weeks ago and was completely confused about whether to keep certifying. The NYSDOL website is so unclear about this - it just shows "zero effective days remaining" with no explanation of what that actually means or what you're supposed to do next. After reading everyone's experiences here, I'm definitely going to keep certifying weekly. It's reassuring to know that this keeps your claim active for potential extensions and programs. I had no idea about the 599 Training program or TAA benefits that some of you mentioned - I'm going to look into both of those since I've been considering going back to school anyway. One thing I wanted to ask - for those who've been certifying with zero days for a while, do you still answer "yes" to the question about being ready, willing, and able to work? I assume you do since you're still looking for employment, but I wanted to make sure I'm not missing something. The whole process feels strange when you know there's no payment coming, but I understand now that it's still important for maintaining your claim status. Thanks to everyone who shared their experiences - this community is so much more helpful than trying to figure this out alone!

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Yes, absolutely keep answering "yes" to being ready, willing, and able to work! That's exactly what you should do when certifying with zero days remaining. I went through this same situation a few months ago and was worried about the same thing. When I finally got through to speak with a NYSDOL representative, they confirmed that you should continue answering all the certification questions honestly - if you're still unemployed and actively seeking work, then you ARE ready, willing, and able to work, regardless of whether there's a payment attached. The certification process is really about documenting your employment status and job search activities, not just processing payments. It definitely feels weird at first to go through the whole process knowing there's no money coming, but you're creating an important paper trail that could be crucial if any extensions or additional programs become available. Keep doing exactly what you're doing!

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I'm so glad I found this thread! I just hit zero effective days remaining yesterday and was completely panicking, thinking I had done something wrong with my claim. The NYSDOL website is absolutely terrible at explaining what this actually means - I had no idea it just meant I'd used up my 26 weeks of regular benefits rather than there being some kind of error. Reading through everyone's experiences has been incredibly reassuring. I was literally about to stop certifying because I thought there was no point, but now I understand how important it is to keep going to maintain my claim status. The fact that several people here have actually received extensions or got into programs like the 599 Training because they kept certifying gives me hope. My benefit year doesn't end until September, so I have a long way to go, but at least now I know I'm doing the right thing by continuing to certify weekly. I'm also going to look into those One-Stop Career Centers that @Grace Johnson mentioned - I had no idea they could still help even when your regular UI is exhausted. Thanks to everyone who shared their stories and advice. This community has been way more helpful than hours of trying to navigate the NYSDOL website or sitting on hold trying to call them!

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Welcome to the community, Jacob! I'm so relieved this thread helped you too - I was in the exact same panic mode when I first saw "zero effective days remaining" on my account. It's honestly criminal how poorly the NYSDOL website explains this stuff. You're absolutely doing the right thing by continuing to certify! I've been doing it for about a month now with zero days showing, and while it feels pointless in the moment, I keep reminding myself that I'm maintaining my place in line for any potential extensions or programs. The One-Stop Career Centers are definitely worth checking out - I visited mine last week and they had resources I didn't even know existed. Hang in there, and keep certifying every week no matter what!

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This thread has been incredibly helpful! I'm currently in week 3 of having zero effective days remaining but my benefit year doesn't end until July. Like many others here, I was initially confused and almost stopped certifying, but thankfully I found this discussion first. One thing I wanted to add that might help newcomers - when I spoke with a NYSDOL representative last week (used that callback feature @Grace Johnson mentioned, which worked great!), they emphasized that even if you pick up some temporary or part-time work while your regular UI is exhausted, you should STILL keep certifying. You'll report the work earnings as usual, and it actually can help establish additional qualifying wages if you end up needing to file a new claim when your benefit year ends. Also, I've been documenting all my job search activities extra carefully during this period, since I know these certifications are creating a record even without payments. Figure it can't hurt to have thorough documentation if any opportunities arise later. Thanks to everyone who shared their experiences - it's made this confusing situation so much less stressful knowing others have successfully navigated it!

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Thanks for that important clarification about continuing to certify even with part-time work, Giovanni! I hadn't thought about that scenario but it makes total sense - those earnings could help establish new qualifying wages for when the benefit year ends. That's really smart advice about documenting job search activities extra carefully too. I've been kind of lazy about keeping detailed records since there's no payment coming, but you're right that these certifications are still creating an official record. I'm going to start being more thorough with my job search documentation. It's such a relief to know that so many people here have successfully gotten through this confusing period - gives me confidence that I'm handling it the right way by continuing to certify every week!

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I'm going through this exact same situation right now! Just exhausted my regular UI benefits last week and was totally confused when I saw "zero effective days remaining" but my benefit year doesn't end until October. I was actually about to stop certifying because I thought it was pointless, but after reading through all these responses I'm so glad I found this thread first! It's really frustrating how unclear the NYSDOL website is about this - they should have a clear explanation right on the page that tells you what "zero effective days" means and that you should keep certifying. I had no idea that this just means you've used up your 26 weeks of regular benefits, not that something was wrong with your claim. I'm definitely going to keep certifying every week now that I understand it maintains your claim status for potential extensions. The stories from people who actually got extensions or qualified for programs like the 599 Training give me hope! I've been thinking about taking some coding bootcamps anyway, so I'll look into whether any of those might qualify. Thanks to everyone who shared their experiences - this community has been way more informative than anything on the official NYSDOL site. It's such a relief to know I'm not alone in being confused by this system!

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Welcome to the community! I'm so glad you found this thread before making the mistake of stopping your certifications - that would have been such a setback. You're absolutely right about how poorly the NYSDOL website explains this whole situation. I went through the same confusion when I first saw "zero effective days remaining" and thought my claim was somehow broken. It's really encouraging to hear you're considering coding bootcamps - definitely look into whether those might qualify for the 599 Training program that others have mentioned. Even if they don't, having that additional skill set while you're job searching can only help. The fact that your benefit year doesn't end until October gives you plenty of time to explore different options while maintaining your claim status. Keep certifying every week no matter what, and don't get discouraged when you see no payments - you're doing exactly the right thing!

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I'm currently dealing with this exact situation too! Hit zero effective days last week but my benefit year runs until August. This entire thread has been such a lifesaver - I was completely panicking when I first saw that message, thinking I'd somehow screwed up my claim. The NYSDOL website is absolutely useless at explaining what "zero effective days remaining" actually means. I've been reading through everyone's experiences and it's so reassuring to know that continuing to certify is not only the right thing to do, but actually crucial for maintaining your claim status. I had no idea about programs like the 599 Training or TAA benefits that some of you mentioned - definitely going to research those since I've been considering going back to school anyway. One quick question for those who've been certifying with zero days for a while - do you still get the usual confirmation email after submitting your weekly certification, or does the system handle it differently when there's no payment? I just want to make sure I'm doing everything correctly. Thanks to everyone who shared their stories and advice. It's incredible how much more helpful this community is than trying to figure things out from the official sources!

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Hi Jake! I can answer your question about the confirmation emails - yes, you should still receive the usual confirmation email after submitting your weekly certification, even when you have zero effective days remaining. The system processes your certification the same way, you just won't see any payment information included. If you're not getting confirmation emails, that could indicate a technical issue or maybe check your spam folder. I've been certifying with zero days for about 5 weeks now and still get the confirmation each time. It's definitely weird doing the whole process knowing there's no money coming, but like everyone else has said, it's so important for maintaining your claim status. You're absolutely doing the right thing by continuing to certify every week!

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I'm going through this exact same situation right now! Just hit zero effective days remaining yesterday but my benefit year doesn't end until December. Like so many others here, I was completely confused and stressed when I first saw that message - the NYSDOL website really doesn't explain what it means at all. Reading through everyone's experiences has been incredibly helpful and reassuring. I was literally about to call and ask if I should stop certifying since it seemed pointless with zero days showing, but now I understand how crucial it is to keep going to maintain my claim status. The stories from people who actually received extensions or got into training programs because they kept certifying give me a lot of hope. I'm particularly interested in the 599 Training program that several people mentioned. I've been thinking about taking some digital marketing courses, so I'll definitely look into whether those might qualify. It would be amazing if I could get additional benefits while learning new skills. One thing I'm curious about - for those who've been certifying with zero days for several weeks, have you noticed any changes in the online system or received any communications from NYSDOL about your status? I just want to make sure I'm not missing anything important while I continue this process. Thanks to everyone who shared their experiences and advice. This community has been infinitely more helpful than anything I could find on the official NYSDOL website!

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Mei Chen

Hi Nalani! I'm so glad you found this thread before stopping your certifications - that would have been such a costly mistake! I've been certifying with zero days for about 8 weeks now, and to answer your question about system changes: I haven't noticed any major changes to the online portal itself, but I did receive one automated email about 4 weeks in that basically just confirmed my claim was still active even though I wasn't receiving payments. Nothing earth-shattering, but it was reassuring to see acknowledgment from the system. As for the 599 Training program, digital marketing courses sound like they could definitely qualify - I've heard they're pretty flexible about what counts as "approved training" as long as it's job-relevant. I'd recommend calling or using that callback feature to ask specifically about your courses before enrolling, just to be safe. You're absolutely doing the right thing by continuing to certify every week. The waiting game is frustrating, but keeping your claim active could really pay off if any opportunities arise before December!

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I'm in the exact same situation right now! My regular UI benefits just ran out two days ago showing zero effective days remaining, but my benefit year doesn't end until November. I was panicking thinking something was wrong with my claim, but this thread has been such a relief to find. Like everyone else, I had no clue that "zero effective days" just means you've exhausted your 26 weeks of regular benefits - the NYSDOL website makes it sound like some kind of error or problem with your account. I was seriously considering stopping my weekly certifications because it seemed pointless, but now I completely understand why continuing is so important for maintaining claim status. The success stories here from people who got extensions or qualified for training programs because they kept certifying are really encouraging. I'm definitely going to look into the 599 Training program since I've been wanting to learn web development anyway. One thing that's been bugging me - when I certified yesterday for the first time with zero days, the whole process felt exactly the same but obviously no payment was issued. Is this normal? I got the confirmation email like usual, but it's weird going through all the motions knowing there's nothing coming. I guess I just need to get used to it for the next several months until my benefit year ends. Thanks to everyone who shared their experiences - this community is seriously a lifesaver when the official resources are so confusing!

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