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Sofia Gutierrez

NY unemployment claim at 0 effective days - need to file new claim or continue certifying?

My NY unemployment claim shows 0 effective days remaining but I'm still unemployed and searching for work. Do I need to file a completely new claim or just keep certifying weekly? I'm confused about what happens when your effective days run out but you're still eligible for benefits. The online system isn't clear about next steps and I don't want to mess anything up. Anyone dealt with this recently?

When your effective days hit 0, it usually means your benefit year is ending. Check your benefit year end date on your payment history page. If that date is approaching/passed, then yes, you need to file a new claim. If not, call NYSDOL to confirm - though good luck getting through their phone system. I was in your shoes in January and ended up using Claimyr (claimyr.com) to get through to an agent in about 20 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE - totally worth it for getting a clear answer on what to do next.

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Thanks, I'll check my benefit year end date. It might be coming up soon actually. Has anyone had issues filing a new claim after the first one ends? And is there a gap in payments when transitioning to a new claim?

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Yes, you definitely need to file a new claim if your benefit year has ended. Check your documents for the benefit year end date - it's typically one year from when you first applied. Even if you still have a balance or weeks remaining, once your benefit year ends, you MUST file a new claim to continue receiving benefits. The system won't just roll you over automatically.

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this is correct. i had same problem last month. u have to file new claim after benefit year ends even if u still have same job situation

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My bf just went thru this! If ur benefit year isnt over yet but u ran out of days, u might qualify for an extension depending on ur situation. If ur benefit year IS over, u gotta file new claim. Either way u should keep certifying every week even while waiting for new determination.

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That makes sense - I think my benefit year might be ending. I'll keep certifying while I file a new claim just to be safe. Really appreciate everyone's help!

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New York State Department of Labor's official guidance states that when your benefit year expires, you must file a new claim even if you were told you qualified for additional weeks of benefits through an extension program. The benefit year lasts 52 weeks from the Monday of the week you initially filed. Key things to know: 1. Check your monetary determination letter for your benefit year end date 2. Continue to certify weekly while transitioning to new claim 3. There may be a 1-2 week gap in payments while your new claim is processed 4. You'll need to provide information about any work, even part-time, during your previous benefit year If your benefit year hasn't ended but you've exhausted your effective days, that's a different situation and you should contact NYSDOL directly.

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This is excellent advice. I'd add that when filing a new claim after a benefit year ends, be prepared to answer questions about any work performed during the previous benefit year, even temporary or part-time. The system will evaluate if you've earned enough during your base period to qualify for a new claim.

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wait i'm confused... if the effective days are 0 but they say you still have a balance, can you keep getting money or not?? i thought the days running out means your money is gone too???

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It's a bit confusing. 'Effective days' in NY are basically 4 per week of benefits (each representing 1/4 of your weekly benefit amount). When you have 0 effective days, you've used all your allotted benefit weeks for your claim year. This is separate from your benefit year ending, which is based on calendar time (52 weeks from when you first applied).

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I dealt with this exact situation in February 2025. When your effective days reach 0, you need to determine if your benefit year has ended too. If your benefit year is still active but you've used all effective days, you might be eligible for an extension depending on current programs. If your benefit year has ended, you MUST file a new claim. If you file a new claim, they'll determine eligibility based on your work history in the new base period. They'll calculate your weekly benefit amount based on your earnings during that period. There might be a 1-3 week gap while they process the new claim, but if approved, you'll receive back payments for weeks you certified. Check your online account for the exact benefit year end date - that's the key piece of information you need.

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Thanks for the detailed explanation! I just checked and my benefit year does end next week, so I'll start the new claim process right away. Hoping there won't be too much of a gap in payments.

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nobody mentioned this but make sure u have all ur employment info from last 18 months ready when u file new claim. they ask for EVERYTHING again even if they already have it from before

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Good point - I'll gather all my employment records from the past 18 months. Better to have everything ready than to delay the process.

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Does anyone know if there's a waiting week when you file a new claim after your benefit year ends? I remember having a waiting week with my first claim but not sure if that happens again with a new claim.

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Yes, typically there is a waiting week for new claims, even if it's your second claim after a benefit year ends. However, NY sometimes waives this requirement during periods of high unemployment or under special circumstances, so it's best to check the current policy on the NYSDOL website or ask when you speak with a representative.

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I went thru this in Jan! Filed new claim after my year ended & it took like 3 weeks to get approved but they backpaid everything. The annoying part was they needed proof of job searches again for the new claim even tho I'd been searching the whole time. Make sure ur keeping good records!!!

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Thank you! I've been keeping job search records but I'll make sure they're all organized and ready to submit with the new claim. Hoping my process goes as smoothly as yours did with the backpay.

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I just went through this exact situation last month! When your effective days hit 0, the first thing you need to do is check your benefit year end date in your online account - this is crucial. If your benefit year has ended (which it sounds like it might have), you absolutely need to file a new claim. Here's what I learned: Keep certifying weekly even while your new claim is being processed - this ensures you don't miss any potential payments. The new claim process took about 2-3 weeks for me, but they did backpay for all the weeks I certified during the waiting period. One heads up - when you file the new claim, they'll ask for ALL your employment information again for the past 18 months, even if they already have it. Have your W-2s, pay stubs, and employer contact info ready. Also be prepared for a possible waiting week since it's technically a "new" claim. The transition can be nerve-wracking but as long as you file the new claim promptly after your benefit year ends, you should be fine. Good luck!

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This is really helpful, thank you! I'm definitely going to check my benefit year end date first thing tomorrow. It sounds like the process is pretty straightforward once you know what to expect. I'm glad to hear they backpaid you for the weeks during processing - that takes some of the stress off. I'll make sure to keep all my employment docs organized and ready to go. Appreciate you sharing your experience!

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Just wanted to add my experience - I was in the same boat 2 months ago with 0 effective days remaining. The key thing that helped me was logging into my online account and finding the "Benefit Year End Date" on my payment history page. Mine was about to expire within a week, so I filed a new claim immediately. Pro tip: Don't wait until the last day to file your new claim! I filed mine about 3 days before my benefit year ended and it made the transition smoother. Also, when you file the new claim, they'll calculate your new weekly benefit amount based on your earnings from the new base period (usually the first 4 of the last 5 completed quarters before you file). The whole process took about 2.5 weeks for me, but like others mentioned, they backpaid for all the weeks I certified during the waiting period. Just make sure you keep certifying every week even while waiting for the new claim to be processed - that's crucial!

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That's really smart advice about filing a few days early! I hadn't thought about that but it makes total sense to get ahead of it rather than waiting until the last minute. I'm going to check my benefit year end date tonight and if it's coming up soon, I'll file the new claim this week. Thanks for mentioning the base period calculation too - I'm hoping my earnings from the past year will still qualify me for a decent benefit amount. Really appreciate everyone's detailed experiences here, it's making this whole process much less confusing!

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I went through this exact same situation about 6 months ago and it was really stressful at first! Here's what I learned: when your effective days hit 0, you need to immediately check your benefit year end date in your online account under the payment history section. If that date has passed or is about to pass, you MUST file a new claim - the system won't automatically roll you over. The good news is that if you keep certifying weekly while your new claim is being processed (which is super important!), they'll backpay you for those weeks once approved. My new claim took about 3 weeks to process but I didn't lose any money because I kept certifying. One thing that caught me off guard - when filing the new claim, they made me provide all my employment info again from scratch, even though they already had it from my previous claim. Have your employer details, dates of employment, and reason for separation ready for the past 18 months. Also be prepared that your new weekly benefit amount might be different since it's calculated based on your earnings during the new base period. The whole process is actually pretty straightforward once you know what to expect. Just don't delay filing that new claim if your benefit year has ended!

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This is incredibly thorough and helpful - thank you for breaking it all down! I'm definitely going to check my benefit year end date tonight and gather all my employment documentation just in case. It's reassuring to know that as long as I keep certifying weekly, I won't lose out on any payments during the processing period. The fact that your new claim took 3 weeks but you got backpaid for everything makes me feel much more confident about this whole process. I really appreciate you taking the time to share all these details!

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I'm dealing with this exact same situation right now! My effective days just hit 0 yesterday and I've been panicking about what to do next. Reading through everyone's responses has been SO helpful - I had no idea about checking the benefit year end date vs. just the effective days. I'm going to log into my account tonight to check that benefit year end date like everyone suggested. If it's coming up soon, I'll file a new claim right away and make sure to keep certifying weekly during the process. It's such a relief to know that they backpay for the weeks you certify while waiting for the new claim to be processed. Does anyone know roughly how long it takes to get the first payment after filing a new claim? I'm trying to budget for the gap period. Also, for those who went through this recently - did you have any issues with the online system when filing the new claim, or was it pretty straightforward? Thanks to everyone who shared their experiences - this thread is going to save me so much stress and confusion!

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I totally understand the panic! I went through this same situation about 4 months ago and it's really overwhelming at first. From my experience, once your new claim gets approved, the first payment usually comes within 1-2 weeks after that - so you're looking at roughly 4-5 weeks total from filing to first payment, but remember they backpay everything so you won't actually lose money. The online system for filing a new claim was pretty straightforward for me - it's basically the same process as your original claim. Just make sure you have all your employer info handy because they ask for everything again. One tip: if you run into any technical issues with the website, try using a different browser or clearing your cache - I had some glitches the first time but it worked fine when I switched browsers. You've got this! The hardest part is just knowing what to do, and now you do. Check that benefit year date and you'll know exactly which path to take.

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I'm currently going through this exact situation and wanted to share what I've learned so far. When I hit 0 effective days last week, I called the NYSDOL help line (after many attempts) and spoke with a representative who clarified the difference between effective days and benefit year end date. She explained that effective days are like "benefit weeks" - you get a certain number when your claim is approved, and once they're gone, you've used up your allotted weeks for that benefit year. But your benefit year itself lasts 52 weeks from when you first filed, regardless of whether you've used all your effective days. In my case, my benefit year doesn't end until June, but I ran out of effective days because I've been unemployed for the maximum duration allowed in my original claim. The rep told me I might be eligible for an extension program if one is currently active, or I'd need to wait until my benefit year ends to file a new claim. The key takeaway: check both your effective days AND your benefit year end date. If your benefit year has ended, file a new claim immediately. If your benefit year is still active but you're out of effective days, contact NYSDOL to ask about extension programs or wait until the benefit year ends. Hope this helps clarify the distinction between these two different limits!

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This is such a helpful distinction - thank you for taking the time to actually call and get official clarification! I think a lot of people (myself included) get confused between these two different timelines. It's really useful to know that there might be extension programs available if your benefit year is still active but you've run out of effective days. I'm going to check both my effective days status AND my benefit year end date tonight to see which situation I'm actually in. If I'm in the same boat as you where the benefit year is still active, I'll definitely try calling to ask about extensions before just waiting it out. Thanks for sharing what the rep told you - this kind of official info is exactly what this thread needed!

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I'm going through this same situation right now and this thread has been incredibly helpful! I just checked my online account and my benefit year actually ends in about 2 weeks, so I'm definitely going to file a new claim this week rather than wait until the last minute like some of you suggested. One question I have - when you file the new claim, do you need to wait for any kind of confirmation before you start certifying again, or do you just keep certifying on your normal schedule while it's being processed? I want to make sure I don't accidentally mess up the timing and miss out on any backpay. Also, for those who mentioned gathering employment records from the past 18 months - did you need actual pay stubs or were W-2s sufficient? I have all my W-2s but finding pay stubs from that far back might be challenging. Thanks again everyone for sharing your experiences - this thread should be pinned somewhere because I bet tons of people run into this exact confusion!

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I’m also having a similar issue but a little different. My NY unemployment claim shows 0 effective days remaining but I'm still unemployed and searching for work. Do I need to file a completely new claim or just keep certifying weekly? I'm not tok sure on what happens when your effective days run out but you're still eligible for benefits. My benefit year claim date doesn’t end until March 2026 so I’m not too sure as to what should I do or who should I call at this moment in time? If anyone knows please it would be super helpful

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Hey Steph! Your situation is actually what GalaxyGuardian mentioned earlier - when your benefit year is still active (yours doesn't end until March 2026) but you've run out of effective days, you're in a different category than those whose benefit years have ended. Since you still have months left on your benefit year, you should definitely call NYSDOL to ask about extension programs that might be available. Don't file a new claim yet since your benefit year hasn't ended! Keep certifying weekly while you're trying to get through to them, and if you're having trouble with their phone system, some people mentioned using services like Claimyr to help get connected faster. The key is getting official guidance from NYSDOL about whether any extensions are currently available for your specific situation.

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I just went through this same situation about 3 weeks ago and it was definitely confusing at first! The most important thing is to check your benefit year end date in your online account - that's completely separate from your effective days counter hitting zero. In my case, my benefit year was ending within a few days when my effective days hit 0, so I had to file a new claim. The process was actually pretty straightforward once I understood what was happening. I kept certifying weekly during the entire process (super important!) and they backpaid me for all those weeks once the new claim was approved. The new claim took about 3 weeks to process, and I had to provide all my employment information again from the past 18 months - employer names, dates, wages, reason for separation, etc. Have all that info ready because they ask for everything from scratch even though they already have it from your previous claim. One thing that helped me was filing the new claim a few days before my benefit year actually ended rather than waiting until the last day. Made the transition much smoother. If your benefit year hasn't ended yet but you're out of effective days, that's a different situation and you should call NYSDOL to ask about possible extensions. Good luck! Once you know which path you need to take, the process is much less stressful than it seems at first.

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This is such great advice, especially about filing a few days before the benefit year ends! I'm new to this whole process and honestly had no idea there was a difference between effective days and benefit year end dates. I've been stressing about this for days thinking I was going to lose my benefits completely. Your tip about keeping all employment info ready makes total sense - I'll start gathering everything now so I'm prepared. The fact that you got backpaid for all the weeks you certified during processing is really reassuring. Thanks for breaking this down so clearly!

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I'm in the exact same situation right now and this thread has been a lifesaver! My effective days just hit 0 this week and I was completely panicking about what to do next. After reading everyone's experiences, I logged into my account and checked my benefit year end date - turns out it expires in just 5 days! I'm going to file my new claim tomorrow morning based on all the advice here about not waiting until the last minute. I've already started gathering all my employment records from the past 18 months since it sounds like they'll ask for everything again from scratch. One quick question - for those who recently filed new claims, did you run into any issues with the online system, or was it pretty smooth? I'm hoping to get everything submitted without technical glitches since the timing is getting tight. Thanks to everyone who shared their experiences - you've saved me so much stress and confusion! I feel way more confident about this process now knowing that as long as I keep certifying weekly, I'll get backpaid for the processing period.

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You're doing exactly the right thing by filing tomorrow! I just went through this process last month and the online system worked pretty smoothly for me - just make sure you have a good internet connection and maybe try filing during off-peak hours if possible (early morning or late evening) to avoid any potential site slowdowns. Since you're cutting it close with only 5 days left, definitely don't procrastinate on this! Having all your employment records ready ahead of time is smart - they'll ask for employer names, addresses, phone numbers, your dates of employment, weekly wages, and reason for leaving for each job in the past 18 months. The whole application took me about 45 minutes to complete. You've got this, and remember to keep certifying weekly even while waiting for approval!

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I'm currently dealing with this exact situation and wanted to share what I learned from calling NYSDOL yesterday. When your effective days hit 0, you need to look at two things: your remaining effective days AND your benefit year end date. These are completely separate timelines that people often confuse. If your benefit year has ended (or is about to end), you must file a new claim immediately - the system won't automatically continue your benefits. If your benefit year is still active but you've exhausted your effective days, you might qualify for an extension program depending on what's currently available. Here's what the rep told me to do: Keep certifying weekly no matter what while you figure out next steps. If you need to file a new claim, they'll backpay you for all weeks you certified during processing. The new claim process asks for all your employment info again from the past 18 months, so have those records ready. Most importantly - don't panic! This is a common situation and as long as you take action quickly after checking your benefit year end date, you'll be fine. The transition might take 2-3 weeks to process but you won't lose any money if you keep certifying weekly.

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This is exactly the kind of official clarification we all needed! Thank you for actually calling and getting the facts straight from NYSDOL. The distinction between effective days and benefit year end date has been the most confusing part of this whole process for me. It's really helpful to know that keeping up with weekly certifications is the key no matter which situation you're in - that takes a lot of the pressure off while figuring out the next steps. I'm going to check my benefit year end date tonight and if it's coming up soon, I'll start gathering all my employment records and file a new claim this week. Really appreciate you sharing what the rep told you - having that official guidance makes this so much less stressful!

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I went through this exact same situation about 6 weeks ago and I totally understand the confusion! The key thing is checking your benefit year end date in your online account - this is completely separate from your effective days hitting zero. Here's what happened to me: My effective days hit 0 but when I checked my payment history page, my benefit year was ending in just 8 days. That meant I needed to file a completely new claim rather than look for extensions. I filed the new claim about 5 days before my benefit year ended (definitely don't wait until the last day!) and kept certifying weekly the entire time. The new claim process took about 3 weeks to get approved, but they backpaid me for every single week I certified during that waiting period, so I didn't lose any money. Just make sure you keep certifying weekly no matter what - that's absolutely crucial! When filing the new claim, be prepared to enter ALL your employment information again from the past 18 months - employer details, dates, wages, reason for separation, everything. Even though they already have this info from your previous claim, they make you input it all from scratch. Have your W-2s and any pay stubs ready to make the process smoother. Check that benefit year end date tonight and you'll know exactly what path you need to take. Good luck!

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This is incredibly helpful, thank you for sharing your detailed experience! I'm in almost the exact same situation - my effective days just hit 0 and I've been really stressed about what to do next. Your timeline breakdown is really reassuring, especially knowing that you got backpaid for all the weeks during processing. I'm going to check my benefit year end date tonight and if it's coming up soon like yours was, I'll file the new claim this week rather than waiting. The tip about having W-2s and employment details ready is great - I'll start organizing all that information now so I'm prepared. It's such a relief to hear from someone who just went through this exact process recently. Thanks for taking the time to explain everything so clearly!

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I'm going through this exact same situation right now and this entire thread has been incredibly helpful! My effective days hit 0 yesterday and I was completely lost about what to do next. After reading everyone's experiences, I checked my online account and discovered my benefit year ends in just 6 days - so close! I'm planning to file my new claim first thing tomorrow morning based on all the advice here about not waiting until the last minute. I've already started gathering my employment records from the past 18 months since it sounds like they make you enter everything from scratch even though they already have the info. One thing I'm still wondering about - for those who recently filed new claims, did you need to provide any additional documentation beyond the basic employment info, or was filling out the online application sufficient? I want to make sure I have everything ready to avoid any delays. Thanks to everyone who shared their experiences and timelines - knowing that you all got backpaid for the weeks during processing has taken away so much of my anxiety about this transition!

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Hey Paige! I just went through this process about 2 months ago and for the most part, just filling out the online application was sufficient. They'll ask for all your employer details, dates, wages, etc. during the application itself. The only time they might request additional documentation is if there are any discrepancies or if they need to verify something specific about your employment history. I'd recommend having your W-2s and any pay stubs handy just in case, but I didn't need to upload anything extra during my initial filing. You're smart to file tomorrow with only 6 days left - cutting it that close had me stressed too, but as long as you keep certifying weekly, you'll be fine. The backpay really does come through once everything gets approved, so don't worry about the gap period!

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I just went through this exact situation about a month ago and it was definitely stressful at first! The most important thing is to check your benefit year end date in your online account under the payment history section - this is completely separate from your effective days counter. Here's what I learned: If your benefit year has ended (or is about to end within a few days), you need to file a new claim immediately. If your benefit year is still active but you've run out of effective days, you might be eligible for an extension program - in that case, call NYSDOL to ask about current options. When I filed my new claim, the process took about 2.5 weeks but they backpaid me for every week I certified during that waiting period. The key is to KEEP CERTIFYING WEEKLY no matter what - this ensures you don't miss any payments. Pro tip: Have all your employment information from the past 18 months ready before you start the application - employer names, addresses, dates of employment, wages, and reason for separation. They ask for everything again even though they already have it from your previous claim. Don't panic - this is super common and once you know which path to take based on your benefit year end date, the process is straightforward. You've got this!

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