New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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just file online its super easy compared to calling

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I went through this exact situation a few months ago - got laid off suddenly and panicked about not having official paperwork. Filed my claim that same day with just the basic info (employer name, address, last work date) and it went smoothly. The NYS Department of Labor system walks you through everything step by step. Your employer will get notified automatically and they'll handle the verification process. The most important thing is getting your claim date established - you can't backdate benefits, so definitely don't wait!

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Jacob Lee

Just wanted to say I feel for you! Getting fired is never easy even when it's not your fault. The good news is unemployment benefits exist exactly for situations like this. Don't let anyone make you feel bad for filing - you paid into this system through your paychecks.

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I went through something similar when I was let go for "performance issues" from my customer service job. The key thing is to file immediately - don't wait because there's a waiting period anyway. When you fill out the application, be completely honest about the circumstances. The fact that you received a warning and were actively trying to improve actually works in your favor because it shows this was performance-related, not misconduct. NYS Department of Labor distinguishes between being unable to do the job (eligible for benefits) versus unwillingness or deliberate misconduct (disqualifying). Keep records of everything - your warning notice, any emails about performance, etc. The adjudication process can take a few weeks but stay patient and respond promptly to any requests for information.

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This is really helpful advice! I'm curious though - when you say "keep records of everything," what specific documents should I be gathering? I have the written warning they gave me but I'm not sure what else might be important for the adjudication process. Also, how long did your case take to resolve?

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Just remember you'll still need to file your weekly claims and do the job search requirements even once you start getting benefits. NYS Department of Labor is pretty strict about that stuff now.

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Based on your $52k salary, you should be in good shape for benefits. Just make sure you keep good records of your employment dates and wages - NYS Department of Labor will verify everything during the application process. Also heads up that there's usually a one-week waiting period before you start receiving payments, so factor that into your planning if you do end up needing to file.

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That's really helpful about the one-week waiting period! I hadn't thought about that timing issue. Do you know if the waiting period starts from when you first file your claim or when you're actually approved? I want to make sure I have enough savings to cover that gap if I end up needing to file.

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I'm also a substitute teacher dealing with this same confusion! Reading through everyone's experiences has been really eye-opening. It sounds like the key is being very specific about our per-diem status and the unpredictable nature of substitute work. I'm planning to apply as soon as our school year ends and will definitely emphasize that while the district might call me back in fall, there's zero guarantee about actual work days since substitute positions only exist when regular teachers are absent. Has anyone had success getting through to NYS Department of Labor recently to ask questions before filing? I'm hoping to get some clarity on my specific situation but those phone wait times everyone mentioned sound brutal.

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Liam Duke

I've been following this thread as someone new to substitute teaching, and all the advice here has been incredibly valuable! Like you, I'm planning to apply right when school ends and will definitely emphasize the per-diem nature of our work. Regarding getting through to NYS Department of Labor, I noticed earlier in the thread that Amara mentioned using a service called Claimyr to help get through their phone system. That might be worth looking into if you want to ask questions before filing. The consensus here seems to be that as substitutes, we're in a better position than contracted teachers since our work is truly unpredictable, but we need to be very clear about that uncertainty when we apply. Good luck with your claim!

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I work as a substitute paraprofessional and just went through this process successfully last summer. One thing I'd add to all the great advice here is to make sure you understand the difference between "reasonable assurance" for different types of school positions. As substitutes, we're definitely in a better spot than regular teachers, but the language you use in your application matters a lot. When I filed, I specifically stated that while my district keeps a substitute list, being on that list doesn't guarantee any work hours or income - it just means they might call me if they need coverage. I also mentioned that substitute para positions are even more limited than teacher subs since there are fewer para absences overall. The key is being honest but strategic about how uncertain our summer income really is. I got approved after about 4 weeks, and it made a huge difference financially. Don't let the horror stories discourage you - many of us do qualify, we just need to present our cases clearly.

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Thanks everyone for the info! Sounds like I need to focus on the disability benefits route instead of unemployment. I'll check with my HR department tomorrow about what forms I need to fill out. Hopefully I can get something started soon because these bills aren't going to wait for me to heal up.

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Just wanted to add that if your back injury happened at work (which it sounds like it did since you mentioned it was from your warehouse job), you should definitely look into filing a workers' compensation claim in addition to the disability benefits. Workers' comp can cover your medical expenses and provide wage replacement while you're recovering. You can file a workers' comp claim even if you're still technically employed. The process is separate from both unemployment and regular disability benefits, and since it was a work-related injury, you might be entitled to more comprehensive coverage. Your employer should have provided you with the necessary forms when you reported the injury.

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This is really important advice! @Lim Wong is absolutely right - if this happened at your warehouse job, workers comp' should definitely be your first priority. Workers comp' typically pays a higher percentage of your wages than regular disability benefits and covers all your medical costs related to the injury. Plus, your employer is required by law to have workers comp' coverage, so you shouldn t'have to worry about whether they have disability insurance or not. Did you report the injury to your supervisor when it happened? You ll'need that documentation for the workers comp' claim.

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