If you're having trouble getting through to NYS Department of Labor to ask questions about your specific situation, I had good luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself when I had questions about my base period wages.

Just wanted to add that you should definitely file your claim as soon as possible since there's a waiting period before benefits start. New York has eliminated the unpaid waiting week, but there can still be processing delays. Also, make sure you have all your employment documentation ready - W-2s, pay stubs, and any separation paperwork from your employer. The $75k salary you mentioned shouldn't be an issue at all for eligibility, and you'll likely qualify for close to the maximum weekly benefit amount.

I'm so sorry you went through this Harold, but I'm really proud of you for following through with filing that complaint! As someone who works in state government (different agency), I can tell you that recorded calls are taken very seriously when complaints are filed, especially when there are specific details like you provided. One thing I wanted to add that might be helpful for you or others - if you ever need to call back about your claim and you're feeling anxious about potentially getting another difficult agent, you can ask right at the beginning of the call to have the interaction documented as "sensitive" due to your previous negative experience. Most agencies have protocols for handling cases where someone has had prior issues with staff behavior. Also, don't feel bad about crying or getting emotional during that call. That agent was completely out of line, and your reaction was totally normal for someone being treated so poorly. The fact that you've turned this awful experience into action by filing a complaint shows real resilience. I hope you get a good resolution from your complaint, and please don't let one terrible agent discourage you from pursuing the benefits you're entitled to. Most public employees really do want to help, even if this one didn't represent that at all.

Harold, I'm so sorry you had to endure such unprofessional and cruel treatment. What that agent did to you was completely unacceptable - no one should ever be made to cry during what's supposed to be a helpful conversation about their benefits. I'm really glad to see from reading through the thread that you were able to successfully file a complaint and get a case number! That took real courage, especially after such a traumatic experience. The fact that all these calls are recorded means there will be clear evidence of exactly how you were treated. As someone who has dealt with various government agencies over the years, I want to echo what others have said - please don't let this one horrible agent discourage you from pursuing your rightful benefits. You've already shown incredible strength by standing up for yourself and filing that complaint. One additional suggestion: if you haven't already, consider writing down a detailed account of exactly what happened while it's still fresh in your memory, including how it made you feel. Sometimes having your own written record can be helpful if you need to reference it later or if anyone follows up on your complaint. You deserve to be treated with dignity and respect, especially during an already stressful time. Thank you for sharing your experience - it will likely help others who might face similar situations know that they don't have to just accept abusive treatment.

I went through this exact same situation about 8 months ago and can definitely confirm - yes, you can get both unemployment and Medicaid at the same time! When I lost my job, I was terrified about losing health coverage, but it turned out to be much smoother than expected. I applied for unemployment first through the NYS DOL website, then submitted my Medicaid application through NY State of Health about a week later. The key is being completely honest about your unemployment income on the Medicaid application - they'll ask for your expected annual income, so I just estimated based on my weekly UI benefit amount. I was getting around $395/week in unemployment and still qualified for full Medicaid coverage because that annual amount kept me well under the income threshold. The whole Medicaid approval process took about 3 weeks for me. Having both programs running simultaneously was such a lifesaver during my job search - the peace of mind of knowing I had both income support and health coverage made all the difference. My advice would be to apply for both ASAP and don't overthink it. The system is designed to help people in transition like us!

I'm in the exact same situation right now - just lost my job last Friday and my employer coverage ends at the end of this month. This thread has been incredibly helpful and reassuring! Based on everyone's experiences here, I'm definitely going to apply for both unemployment through NYS DOL and Medicaid through NY State of Health. It's such a relief to hear from so many people who successfully got both programs at the same time. I was really worried that getting UI benefits would somehow disqualify me from Medicaid, but it sounds like as long as you're honest about the income, most people still qualify since the weekly amounts are relatively low. I'm estimating I'll get around $365/week in unemployment based on my previous salary, which seems to be well within the range where everyone here still got approved for Medicaid. Thank you all for sharing your real experiences - it's making this whole overwhelming situation feel so much more manageable!

I just went through this process last week! One tip that helped me - after you find the "Manage Payment Options" section that Emily mentioned, make sure to verify your address is correct too. My direct deposit got delayed because my mailing address in the system was outdated, even though the banking info was right. The system does a verification check and if anything doesn't match up it can cause delays. Also, keep your confirmation email - I screenshot mine just in case there are any issues later.

I had this same issue a few months ago! One thing that really helped me was making sure to set up direct deposit right after I certified for my weekly claim. I noticed that if I tried to update my payment method in the middle of the week, it seemed to take longer to process. Also, don't panic if you don't see the change reflected immediately in your account dashboard - it took about 24-48 hours for the system to show my updated payment method, but the actual direct deposit still worked on schedule. Just make sure to keep certifying weekly as normal while the change processes. The transition from checks to direct deposit was honestly a game changer for my budgeting!

I went through this exact situation about 6 months ago. My employer claimed I was terminated for attendance issues but conveniently "lost" the documentation when I requested my personnel file. I decided to represent myself for the initial appeal and it was honestly easier than I expected. NYS Department of Labor has a pretty straightforward online portal for submitting your appeal statement and evidence. The key is being very detailed about why you disagree with their misconduct claim - I wrote out a timeline with dates and submitted witness statements from coworkers. Won my appeal without needing a lawyer and got my full benefits retroactively. Given that you're dealing with $15k in potential benefits, I'd definitely try the DIY route first. You can always escalate to legal representation if the initial appeal doesn't go your way, and by then you'll have a much better understanding of the case's strengths and weaknesses.

I'm dealing with a very similar situation right now - employer claiming misconduct but I believe they're retaliating because I reported safety violations. Reading through everyone's experiences here is really helpful! One thing I wanted to add is that you might want to check if your state has any legal aid organizations that offer free consultations for unemployment appeals. I found that the Legal Aid Society of New York has an employment law clinic that provides initial advice at no cost. They won't represent you but they can review your case and help you understand if you have strong grounds for appeal. This could be a good middle ground between going completely solo and paying thousands for a private attorney. Also, document everything from this point forward - save any texts, emails, or voicemails from your former employer, and write down dates and details of any conversations you remember about your termination. Even if some of it seems minor, it could end up being important evidence. Good luck with whatever you decide!