Yo I literally couldn't get through to unemployment for MONTHS about my identity theft issue. Then I tried claimyr.com and got connected to a real person in like 2 hours. They got my case resolved that same day. The agent I talked to said they're dealing with thousands of fraud cases right now so you gotta be persistent.

CHECK YOUR MAIL CAREFULLY! When someone stole my identity for unemployment, I almost threw away a letter that looked like junk mail but was actually a tax form for benefits I never received. Also be prepared for this to potentially affect your taxes - you might get a 1099-G form for unemployment income that isn't yours. You'll need to contact NYS tax department to get that corrected too.

not falling for another unemployment 'hack'... these never work

When all else fails... I hate to say it but filing for a hearing sometimes works. Go to your account and request a hearing about your claim. It forces them to look at your file. I waited 5 months of nothing, filed for a hearing, and suddenly got a call from DOL 3 days later apologizing for the delay and fixing my claim on the spot.

I know everyone is saying wait, but I waited and it never fixed itself. Ended up having to go to an actual unemployment office in person to get it fixed. If you can't certify on Sunday, try to get an in-person appointment asap.

The unemployment system is completely broken and has been for years. I had the same issue. Waited 4 days and it resolved itself. if ur really nervous about it, just call them using claimyr.com and confirm everything is ok with your claim. Thats what I did and the peace of mind was worth it.

if your employer doesnt verify that you werent actually laid off, you might be dealing with this for awhile. make sure you contact ur current/former employer to have them confirm with unemployment that you never lost your job.

anyone have a lawyer recommendation who specializes in this kind of stuff? im in a similar situation but might need legal help

The NY unemployment system is still broken AF from the pandemic overload. Never seen such a mess. I got 5 different contradicting letters in a 2 week period last time I applied.

just had almost this exact situation. do the idme verification and then CALL THEM. you probly need to talk to a tier 2 specialist. the idme is required regardless of approval status

u should look into if ur identity might have been stolen. theres been a huge spike in unemployment fraud since covid and sometimes they freeze legit claims when they suspect fraud. happened to me.

yeah right, another 'miracle solution'... what's the catch? 🙄 i see all these comments about this claimyr thing but has anyone here ACTUALLY tried it themselves?

the answer is YES you need to reenter your direct deposit info BUT also be aware there's a glitch where even if you do that, it might still default to the debit card. I updated my banking info correctly last month and still had to call because they tried to send me a card anyway. Make sure you check your payment method status a day after you update it to confirm it actually saved.

Can confirm - had to re-enter all my direct deposit info with my new claim. Ridiculous but thats how it works. Also make sure you check that the last 4 digits of your account number showing in the system match your actual account after you enter it. The website glitched on me and somehow transposed two numbers which caused my payment to bounce back!

I was in your exact situation last month! When I finally got through to someone (using claimyr.com after regular calling failed for two weeks), they explained that there's a specific process for transitioning between benefit years. Sometimes the system doesn't automatically generate the option to file a new claim if certain conditions are met. The agent was able to override this and help me file a new claim over the phone. Don't wait - the sooner you talk to someone, the less likely you'll have a gap in payments.

MAKE SURE you have documents ready when you finally get through to someone! They'll want your employment history for the past 18 months, including exact start/end dates and employer contact info. Also have your ID ready. They've gotten super strict about verification since all the fraud cases.

I used to work at the call center (quit 6 months ago). Here's what's probably happening: There's a default override rate in the system that activates if certain fields don't translate correctly between systems. It's supposed to be a failsafe but obviously it's creating more problems. You NEED to talk to a Tier 2 specialist to fix this - regular agents can't access that part of the system.

Am I the only one who finds it completely INSANE that we're all just accepting this broken system?!! In what world is it ok that we can't reach anyone, the system makes errors that cost us money we need for FOOD AND RENT, and we're all just sharing workarounds? The whole thing needs to be rebuilt from scratch!

anyone else getting REALLY tired of having to become an amateur detective just to get the benefits we're entitled to? 🤦‍♂️ the entire ny unemployment system feels designed to be as confusing as possible

No offense but this is asked like at least once a week here. Search the sub and you'll find tons of answers. But yes, you can get backpay for certified weeks even if you stopped claiming.