New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This reminds me of when my cousin went through the same thing last summer. She was panicking about not getting her back pay but it all worked out. The waiting is the worst part but NYS Department of Labor does pay what they owe you. Stay strong!

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Just went through this exact situation a few months ago! The waiting is nerve-wracking but you should definitely get your back pay. One tip - check your online account regularly because sometimes the payments show up there before you get any notification. Also, if you have direct deposit set up, the money usually hits your account faster than waiting for a paper check. Hope you get your payments soon and can catch up on those bills!

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Thanks for the tip about checking the online account! I've been so focused on waiting for notifications that I didn't think to just log in and check myself. And yes, I do have direct deposit set up so hopefully that speeds things up. Really appreciate everyone sharing their experiences - makes me feel way less stressed about this whole situation.

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Just wanted to add my experience since I went through this headache too! If the my.ny.gov site is acting up (which it does A LOT), you can also try accessing your unemployment info through the mobile app - sometimes it loads better than the desktop version. Also, pro tip: if you need this info quickly for tax deadlines, your tax preparer might be able to help you interpret the payment history if you can at least get to that section. Mine helped me figure out which of all those confusing dates was actually the right one to use. And definitely keep a screenshot or download of whatever you find - the NYS system has a habit of going down right when you need it most!

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The mobile app tip is brilliant! I had no idea there was even a mobile version - I've been struggling with the desktop site freezing up constantly. Definitely going to try that next time I need to access my account. And you're so right about keeping screenshots - I learned that lesson the hard way when the site went down right after I finally found my payment info and I had to start all over again. Thanks for mentioning the tax preparer angle too - sometimes it's worth paying a professional just to avoid the frustration of trying to decode all those different date fields yourself!

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I just dealt with this same issue last week! Here's what worked for me: In your my.ny.gov account, go to Labor Services > Unemployment Services > Payment History. The key thing is to make sure you set the date range to cover your entire claim period (there's usually a dropdown at the top). Look for the "Date Paid" column - that's the actual date the payment was issued, which is what you need for taxes. Don't use the "Claim Week Ending" date since that's just the period you're claiming for. If you're still confused, cross-reference it with your bank statements - look for deposits from "NYS DEPT OF LABOR" and the dates should match up within a day or two. Hope this helps!

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This is exactly what I needed! I was getting so confused by all the different dates in the payment history section. Your step-by-step breakdown makes it much clearer - I didn't realize I needed to adjust the date range to see my full claim period. That explains why I was only seeing partial information. The cross-reference with bank statements is a great validation step too. Really appreciate you taking the time to write out the exact navigation path!

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I was in the exact same situation last year after getting laid off from my data entry job. Applied for Medicaid while collecting unemployment and got approved within 3 weeks. The key thing that helped me was gathering all my documentation beforehand - unemployment benefit determination letter, recent payment history from my.ny.gov, and bank statements showing my benefit deposits. Also want to mention that if you have any ongoing prescriptions or medical appointments coming up, mention the urgency when you apply - they can sometimes expedite cases for people with immediate medical needs. The $420 weekly you're getting should definitely qualify you, so don't stress too much about the income part.

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This is really helpful advice! I hadn't thought about gathering all the documentation beforehand. Quick question - when you mention the unemployment benefit determination letter, is that the same as the initial eligibility notice they sent when I first got approved for benefits? I want to make sure I'm bringing the right paperwork when I apply.

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Yes, that's exactly right! The unemployment benefit determination letter is the same as your initial eligibility notice that shows you were approved for benefits and lists your weekly benefit amount. That document is perfect for the Medicaid application because it officially shows your UI income. You can also print out your recent payment history from the Department of Labor website if you want extra documentation, but the determination letter should be sufficient. Make sure it's the most recent one if you've had any changes to your benefit amount. Good luck with your application!

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Perfect, thank you! I actually just logged into my.ny.gov account and was able to download both my determination letter and payment history easily. Really appreciate everyone sharing their experiences here - it's making me feel much more confident about applying. One last thing I'm wondering about - do they usually want to see proof of the job loss too, like a termination letter from my employer, or is the unemployment documentation sufficient to show why I need coverage?

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I'm in the exact same situation! Just filed my NY unemployment claim 2 days ago and have been refreshing my email constantly waiting for some kind of confirmation. The system is telling me to certify tomorrow but I've been hesitating because it feels so wrong to do it without official approval. Reading through everyone's experiences here has been incredibly reassuring though - I had no idea this was actually the normal process for NY! The NYSDOL website really doesn't explain this timeline at all, which is so frustrating. I was starting to think maybe I filled something out wrong or my application got stuck. Definitely going to follow everyone's advice and start certifying as instructed while I wait patiently for that determination letter. It's amazing how many people are dealing with this same confusing process right now - thanks to everyone for sharing your stories! This thread has been way more helpful than anything on the official website.

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I'm literally in the exact same situation! Filed my claim just yesterday and have been obsessively checking my email every few hours waiting for some kind of confirmation that never comes. When I saw the system telling me to certify without any approval, I was convinced something went wrong with my application. This entire thread has been such a game changer for my anxiety levels - I can't believe how many of us are all navigating this same backwards-feeling process right now! It's honestly shocking that NYSDOL doesn't explain this anywhere clearly on their website. I was about to drive myself crazy overthinking it, but now I'm going to just trust the system and start certifying when they tell me to. Thanks for sharing your experience - it's so reassuring to know I'm not the only one who found this process completely confusing!

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I'm going through this EXACT same situation right now too! Filed my NY unemployment claim just yesterday and have been constantly refreshing my email waiting for some kind of approval confirmation that apparently never comes before you start certifying. When I saw the system instructing me to certify this weekend without any official approval, I was totally convinced I had messed something up during the application process. This entire thread has been absolutely incredible though - I had no idea that this confusing backwards-feeling process is actually completely normal for NY unemployment! It's honestly mind-blowing how the NYSDOL website provides zero clear explanation about this timeline. I've been losing sleep thinking I might screw something up by certifying too early, but reading everyone's experiences here has given me so much peace of mind. It's wild seeing how many people are dealing with this same anxiety-inducing process right now! I'm definitely going to follow all the advice here and start my weekly certifications as instructed this weekend while I wait patiently for that determination letter over the next few weeks. Thanks to everyone who shared their stories and timelines - this community thread has been infinitely more helpful than anything I could find on the official NYSDOL website!

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I'm dealing with this exact same situation right now! Just got terminated after 6 weeks during my probation for "not integrating well with existing workflows." I was honestly convinced that probation status would automatically disqualify me from unemployment benefits, but reading through all these success stories has been incredibly eye-opening. It's so reassuring to see that NYS DOL consistently focuses on the actual reason for termination rather than employment status. Everyone's experiences make it clear that performance/adaptation issues during probation are treated completely differently from misconduct. I was letting my anxiety about the probation thing paralyze me, but now I realize I need to stop overthinking this and just file my claim. Thank you Ruby for asking this question and thank you to everyone who shared their stories - this thread has given me the confidence to move forward with my application tomorrow!

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Welcome to the community Ava! Your situation with "not integrating well with existing workflows" sounds so familiar - I went through something almost identical about 4 months ago. Got let go after 7 weeks during probation for "workflow integration challenges." Like you, I was completely paralyzed thinking probation meant automatic disqualification. But everyone in this thread is absolutely right - NYS DOL doesn't care about probation status at all! I filed my claim and got approved in just under 3 weeks with no issues whatsoever. The case worker was super clear that workflow/integration issues are performance-related, not misconduct. Don't let another day go by overthinking this - file that claim tomorrow and stop letting company policies intimidate you out of benefits you've rightfully earned. This community has been amazing for helping all of us understand our rights during these stressful probationary terminations!

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I'm going through the exact same situation right now - just got let go after 8 weeks during my probation for "not meeting departmental integration standards." Reading through all these success stories has been such a relief! I was absolutely convinced that being terminated during probation would automatically disqualify me from unemployment benefits, but it's clear from everyone's experiences that NYS DOL only cares about misconduct vs. performance issues, not probation status. Your situation sounds identical to mine Ruby - performance-related termination rather than any wrongdoing. I've been hesitating to file for the past week because I was scared of getting denied, but after seeing how many people got approved despite probationary terminations, I'm definitely going to submit my claim tomorrow morning. This thread has been incredibly valuable for understanding that we shouldn't let company probation policies intimidate us out of benefits we've earned. Thank you for asking this question - it's helping so many of us in similar situations!

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