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Just went through this process myself a few months ago! I was in retail too and got let go for the same reason - slow business, staff reduction. I selected "lack of work" and wrote "Position eliminated due to business slowdown and staff reduction" in the explanation. The whole thing went through without any issues. The NYS DOL verified with my employer and everything matched up perfectly. Don't stress too much about the exact wording - just be honest and straightforward about what happened. Your situation sounds very straightforward for unemployment benefits.
This is exactly what I needed to hear! It's reassuring to know that someone in the same retail situation had no issues with the process. I was worried about getting the wording perfect, but it sounds like being straightforward is the key. Thanks for sharing your experience - it really helps calm my nerves about filing this claim.
I work as a claims specialist and see these situations frequently. "Lack of work" is definitely the right choice for your situation. When filling out the explanation, I'd recommend something like "Position eliminated due to reduced business volume and staff reduction." The NYS DOL really appreciates when applicants are clear and consistent with what actually happened. Since your employer specifically mentioned slow business and staff reduction, that aligns perfectly with the "lack of work" category. Your claim should process smoothly as long as you're factual about the circumstances.
This reminds me of when my cousin went through the same thing last summer. She was panicking about not getting her back pay but it all worked out. The waiting is the worst part but NYS Department of Labor does pay what they owe you. Stay strong!
Just went through this exact situation a few months ago! The waiting is nerve-wracking but you should definitely get your back pay. One tip - check your online account regularly because sometimes the payments show up there before you get any notification. Also, if you have direct deposit set up, the money usually hits your account faster than waiting for a paper check. Hope you get your payments soon and can catch up on those bills!
Thanks for the tip about checking the online account! I've been so focused on waiting for notifications that I didn't think to just log in and check myself. And yes, I do have direct deposit set up so hopefully that speeds things up. Really appreciate everyone sharing their experiences - makes me feel way less stressed about this whole situation.
The NYS Department of Labor system is such a mess. I've been waiting 4 months for my back pay and every time I call they give me a different excuse. First it was adjudication, then it was a system update, now they're saying there's some kind of verification issue. Meanwhile I'm about to lose my apartment because I can't pay rent!
I'm dealing with a similar situation right now - my claim was approved 10 days ago and I can see all my weekly certifications marked as "paid" in the system, but only received payment for one week. It's really concerning when you're counting on that back pay to catch up on essential expenses. From what I've read in other forums, sometimes there can be automated holds placed on accounts for various reasons even after approval. Have you tried logging into your NY.gov account to see if there are any pending issues or notifications that might explain the delay?
I checked my NY.gov account and don't see any pending issues or notifications - everything looks normal there. It's really frustrating because like you said, we're both counting on that back pay for essential expenses. Did you find anything in your account that might explain the delay? I'm wondering if I should just bite the bullet and try that Claimyr service Kevin mentioned to get through to someone who can actually see what's going on with my payments.
Just wanted to add my experience since I went through this headache too! If the my.ny.gov site is acting up (which it does A LOT), you can also try accessing your unemployment info through the mobile app - sometimes it loads better than the desktop version. Also, pro tip: if you need this info quickly for tax deadlines, your tax preparer might be able to help you interpret the payment history if you can at least get to that section. Mine helped me figure out which of all those confusing dates was actually the right one to use. And definitely keep a screenshot or download of whatever you find - the NYS system has a habit of going down right when you need it most!
The mobile app tip is brilliant! I had no idea there was even a mobile version - I've been struggling with the desktop site freezing up constantly. Definitely going to try that next time I need to access my account. And you're so right about keeping screenshots - I learned that lesson the hard way when the site went down right after I finally found my payment info and I had to start all over again. Thanks for mentioning the tax preparer angle too - sometimes it's worth paying a professional just to avoid the frustration of trying to decode all those different date fields yourself!
I just dealt with this same issue last week! Here's what worked for me: In your my.ny.gov account, go to Labor Services > Unemployment Services > Payment History. The key thing is to make sure you set the date range to cover your entire claim period (there's usually a dropdown at the top). Look for the "Date Paid" column - that's the actual date the payment was issued, which is what you need for taxes. Don't use the "Claim Week Ending" date since that's just the period you're claiming for. If you're still confused, cross-reference it with your bank statements - look for deposits from "NYS DEPT OF LABOR" and the dates should match up within a day or two. Hope this helps!
This is exactly what I needed! I was getting so confused by all the different dates in the payment history section. Your step-by-step breakdown makes it much clearer - I didn't realize I needed to adjust the date range to see my full claim period. That explains why I was only seeing partial information. The cross-reference with bank statements is a great validation step too. Really appreciate you taking the time to write out the exact navigation path!
Ethan Clark
From what I understand, NYS Department of Labor treats stopped certification as you declaring yourself no longer unemployed or available for work. This means your claim ends permanently - not just paused. If your circumstances change and you become unemployed again, you'd file as a new claimant, not a continued claim. The job search requirements are annoying but way easier than going through the entire application and waiting period again.
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Ashley Simian
I was in a similar situation last month and almost stopped certifying because I was so burned out from the weekly requirements. What helped me push through was setting up a simple system - I keep a basic spreadsheet with just the minimum required job contacts and spend 30 minutes every Sunday updating it. The weekly certification then takes me maybe 10 minutes instead of the hour it used to take when I was scrambling to remember what I did. Trust me, the temporary frustration is nothing compared to having to restart the entire process. The NYS system is definitely designed to be annoying, but once you find your rhythm it becomes much more manageable.
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Dylan Evans
•That's really helpful advice about the spreadsheet system! I'm definitely going to try that approach. You're right that spending an hour each week scrambling is way more stressful than just being organized about it. Did you find any particular job search activities that were easier to track than others? I feel like I'm always struggling to come up with enough legitimate contacts each week.
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