New York Unemployment

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Ask the community...

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I went through this exact situation last year and writing a letter actually did help move things along! Here's what worked for me: Use the official letterhead format with your info at the top (name, address, phone, email, claim number, SSN). Address it to "NYS Department of Labor, Adjudication Unit" and include your county. In the body, reference your claim number again and clearly state "Request for Adjudication Review - Additional Documentation Enclosed." Keep it to one page, be factual not emotional, and number your attachments. I sent mine certified mail with return receipt to prove delivery. Got a response within 3 weeks and my claim was resolved shortly after. The key is being very organized and professional - they deal with so many messy cases that a well-formatted letter with clear documentation really stands out.

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@Sean Kelly This is exactly the guidance I was hoping to find! I m'in a similar situation with my adjudication dragging on for weeks. When you mention using official "letterhead format, did" you create your own letterhead or just format it professionally with your contact info at the top? Also, I m'curious about the certified mail aspect - did the return receipt help when you needed to follow up, or was it mainly just for your own peace of mind? Your success story gives me hope that there s'actually a way to get through to them effectively. Thanks for taking the time to share such detailed advice!

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@Sean Kelly This is incredibly valuable advice! I m'dealing with the same frustrating adjudication delay and your step-by-step approach gives me a concrete plan to follow. I m'particularly interested in your point about being factual "not emotional -" that s'probably where a lot of people go wrong. Quick question: when you reference official "letterhead format, do" you mean you actually created letterhead with borders/logos, or just professionally formatted your contact information at the top? Also, did you send copies of documents or did you mention having originals available upon request? I want to strike the right balance between providing enough evidence and not overwhelming them with paperwork. Really appreciate you sharing what actually worked!

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I actually had success with a similar approach to what Sean described, but I wanted to add a few practical tips that helped me. First, I called the main NYS DOL number and asked specifically for the mailing address for adjudication correspondence - they gave me a more direct address than what's listed online. Second, I included a brief timeline of events in my letter (like "Filed claim on X date, last contact on Y date, issue has been pending for Z weeks") which seemed to help them understand the urgency. Also, I made sure to reference any confirmation numbers or case worker names I had from previous interactions. The certified mail receipt actually came in handy because when I called later, I could reference the tracking number and delivery date to show I had submitted additional documentation. It took about 4 weeks total, but my claim did get resolved. The key really is being organized and making their job easier by presenting everything clearly. Good luck!

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@Luca Marino This is so helpful! I love the tip about calling for the specific adjudication mailing address - I never thought to ask for that directly. The timeline approach is brilliant too, it shows them exactly how long things have been stalled without being whiny about it. Quick question - when you called for the mailing address, did you get transferred around a lot or were they able to give it to you pretty quickly? I m'worried about spending hours on hold just to get an address. Also, did you send your letter to that specific address or did you still address it to the general Adjudication Unit? Thanks for adding these practical details - between your advice and Sean s'format guidance, I finally feel like I have a real action plan!

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thanks for asking this question, i was wondering the same thing but felt dumb asking lol

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Don't feel dumb at all! The whole unemployment system is confusing and they really don't make it easy to understand. I'm still wrapping my head around all of this too. It's good that people like @Mateo Lopez ask these questions because it helps everyone learn.

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I went through this exact same confusion when I first applied! One thing that helped me was looking at my actual wage statements from employers - they usually show which quarter the wages were reported for. Also, if you worked multiple part-time jobs like you mentioned, make sure ALL your employers reported your wages correctly to NYS Department of Labor. I had one employer who was late reporting my Q2 wages and it initially looked like I had a gap in my work history. The system automatically calculates your base period once you file, but it's worth double-checking that all your wages are showing up properly in their system.

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This is really helpful advice! I never thought about checking my actual wage statements to see which quarter they were reported for. I had three different part-time jobs during 2024, so I definitely want to make sure all the wages are showing up correctly. How do you actually check if your wages are properly recorded in the NYS Department of Labor system? Is there a way to see this information before you file your claim?

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Before you quit, also consider consulting with an employment attorney. Some offer free consultations and they can advise whether your situation might qualify for other legal remedies beyond just unemployment benefits. Sometimes having attorney documentation can also help with your NYS Department of Labor claim.

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I've been through a similar situation and want to emphasize that timing is crucial here. Don't rush into quitting - build your case methodically first. Start documenting everything TODAY (dates, times, witnesses, exact quotes if possible). File that HR complaint in writing and keep copies. Also check if your company has an anonymous hotline or ombudsman. NYS Department of Labor will look at whether you made reasonable efforts to resolve the situation internally before quitting. The stronger your paper trail, the better your chances during adjudication. It's frustrating to stay in a toxic environment longer, but those extra weeks of documentation could make the difference between getting benefits or not.

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This is excellent advice about timing and documentation. I'm curious though - if my company doesn't have HR or it's just a small business with the owner being the problem, would that affect how NYS Department of Labor views my case? Should I still try to address it directly with the owner first, or would that potentially make things worse for me?

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Congratulations Romeo! That's such fantastic news after everything you've been through. I'm currently going through my own appeal process (filed about 6 weeks ago) and seeing success stories like yours really helps keep me motivated during this stressful wait. From what everyone here has shared, it sounds like you should see your retroactive payments pretty quickly - most people seem to get their first deposit within 3-7 business days once NYS DOL processes the decision. Eight weeks of back pay is going to be such a huge relief! I'd definitely echo what others have said about double-checking your direct deposit information and keeping up with those weekly certifications while you wait. After 2 months of financial uncertainty, you deserve to have this resolved smoothly and quickly. Fingers crossed you see that money in your account very soon - you've definitely earned it after fighting this battle for so long!

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Thanks Giovanni! Six weeks of waiting for your appeal decision sounds absolutely brutal - I really feel for you going through that uncertainty right now. This whole process is such a mental and financial drain. From what I've learned reading everyone's experiences here, it really does seem like most people with solid cases eventually get approved, so try to stay positive! The payment processing timeline that everyone's sharing (3-7 business days) is definitely giving me hope that I won't have to wait much longer for the actual money. I've been obsessively checking my bank account already even though I know it's way too early! Really hoping your appeal comes through soon - this community has been such a lifesaver for getting real information and support from people who actually understand what we're going through.

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Congratulations Romeo! That's incredible news after such a long and stressful wait. I'm actually dealing with a similar situation right now - my employer claimed I was terminated for cause when I was actually let go due to budget cuts, and I've been waiting about 5 weeks for my appeal hearing to be scheduled. Reading your success story gives me so much hope that this nightmare will eventually end! From what everyone else has shared here, it sounds like you should see your retroactive payments pretty quickly - seems like most people get their first deposit within that first week after the decision. Eight weeks of back pay is going to be such a game-changer after 2 months of financial stress. I can't imagine how relieved you must feel right now! Make sure to keep up with those weekly certifications while you wait for the payments to process - I've been doing mine religiously even during the appeal because I don't want any technical issues to mess things up later. Really hoping you see that money hit your account by early next week. You've definitely earned it after fighting this battle for so long!

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THE SYSTEM IS RIGGED AGAINST US! They watch every move you make but when YOU need help getting your benefits they're nowhere to be found. I've been waiting 6 weeks for my adjudication to clear but they sure would find out fast if I worked somewhere without reporting it!!

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I feel you man, the whole system is backwards

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From what I understand, they also have access to unemployment insurance wage records from other states if you've worked elsewhere recently. The databases are pretty interconnected now. I learned this when I had to report some part-time work I did in New Jersey while claiming benefits in NY - they caught the discrepancy during a routine audit even though I thought I was reporting correctly. The lesson is definitely to over-communicate rather than under-report anything, even if you're unsure about the requirements.

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Wow, I didn't realize they could cross-check with other states too! That's really good to know. I'm just starting my claim and want to make sure I don't mess anything up. Did you have to pay any penalties when they found the discrepancy, or were you okay since you were trying to report correctly?

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