NYSDOL: How to extend unemployment benefits after regular UI runs out?
Hey everyone, I'm trying to extend my unemployment benefits with the New York State Department of Labor. Has anyone gone through this process recently? I'm not sure if I've reached the end of my benefit period or if there's a way to continue receiving support. Any advice or experiences would be really helpful!
33 comments


Tom Maxon
I found a way to solve unemployment benefit extension issues, watch this: https://www.youtube.com/watch?v=3gqMJV6CH6k
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Saleem Vaziri
I just went through this last month. First, check your benefit year end date on your online account. If it's coming up, you might need to file a new claim. If not, you might be eligible for an extension, but it depends on current programs. Best bet is to call and speak with a rep directly.
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Kayla Morgan
ā¢Good luck getting through on the phone tho š I've been trying for weeks!
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James Maki
ā¢Seriously, its like trying to win the lottery. I swear they have ONE person answering calls for the entire state š¤£
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Saleem Vaziri
ā¢Yeah, the phone lines are a nightmare. I actually found a workaround tho. There's this service called claimyr.com that calls for you, waits on hold, and then connects you when a real person picks up. It costs $20 but saved me hours of frustration. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Kayla Morgan
ā¢Wait, for real? That sounds too good to be true. Has anyone else tried this?
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Saleem Vaziri
ā¢I was skeptical too, but it worked for me. Took about an hour instead of days of redialing. Worth every penny imo
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Jasmine Hancock
Extending benefits can be tricky. Here's what you need to know: ⢠Regular UI benefits last up to 26 weeks in NY ⢠After that, you might be eligible for extended benefits, but it depends on the state's unemployment rate ⢠Check for any federal extension programs currently active ⢠If you've exhausted all benefits, you may need to wait until your benefit year ends to reapply ⢠Always report any part-time work or income while claiming Your best bet is to log into your account on the NYSDOL website and check your claim status. It should tell you if you're eligible for any extensions.
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Lindsey Fry
ā¢Wow, thanks for the detailed info! I'll def check my account status. Do you know if theres a waiting period between regular benefits and extensions?
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Jasmine Hancock
ā¢Glad to help! Usually, there's no waiting period between regular UI and extensions if you qualify. The system should automatically enroll you if you're eligible. But double-check with a rep to be sure - rules can change.
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Cole Roush
ugh im in the same boat. been on hold for HOURS trying to get answers. this system is so broken š«
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Scarlett Forster
Have you tried reaching out on Twitter? Sometimes they respond faster there. @NYSLabor is their handle.
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Arnav Bengali
ā¢I second this! I got a response within a day when I DMed them. Way faster than calling.
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Sayid Hassan
ā¢Really? I'll have to try that. Thanks for the tip! š
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Rachel Tao
PSA: If anyone's struggling to get through on the phone, I used this service called claimyr.com. It dials the number, navigates the menu, waits on hold, and then calls you when a real person picks up. Costs $20 but saved me a ton of time and headache. Here's a video explaining how it works: https://youtu.be/Rdqa1gKtxuE
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Derek Olson
ā¢Sounds sketchy. How do you know it's legit?
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Rachel Tao
ā¢I was worried too, but it worked great for me. They don't ask for any personal info beyond your phone number to call you back. Found out about it on reddit actually lol
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Danielle Mays
ā¢Man, it's sad we have to pay extra just to access benefits we're entitled to š The system is so messed up
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Rachel Tao
ā¢I hear ya. It's frustrating, but for me it was worth it to finally get answers. Cheaper than taking a day off work to sit on hold tbh
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Roger Romero
Anyone know if theres a way to check your remaining balance online? I can never get a straight answer from the automated system š
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Anna Kerber
ā¢Log into your account on the NYSDOL website. Go to 'View Payment History' and it should show your remaining balance at the top.
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Roger Romero
ā¢Oh sweet, thanks! Cant believe I missed that lol š¤¦āāļø
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Niko Ramsey
Pro tip: call right when they open at 8am. I usually get through within 15-20 minutes that way.
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Seraphina Delan
ā¢This! Also, try calling on Wednesdays. For some reason it seems less busy midweek.
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Jabari-Jo
Anybody else feel like they need a law degree to understand all these unemployment rules? 𤯠I swear they make it complicated on purpose
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Omar Farouk
@Lindsey Fry - I just went through this exact situation a few weeks ago! Here's what I learned: First, check if you've hit your 26-week limit or if your benefit year is ending (these are two different things). If you still have weeks left but your benefit year is ending, you'll need to file a new claim. If you've used all 26 weeks but your benefit year hasn't ended, you might qualify for extended benefits - but honestly, NY doesn't always have extended programs running. The easiest way to check is to log into your ny.gov account and look at your claim summary. It'll show your benefit year dates and remaining balance. If you're still confused after checking online, definitely try calling early morning (like 8am sharp) or the Twitter suggestion others mentioned actually works! Good luck! š¤
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Javier Gomez
ā¢@Omar Farouk This is super helpful, thank you! I had no idea there was a difference between hitting the 26-week limit vs the benefit year ending. I m'definitely going to check my account right now. The Twitter tip sounds promising too - way better than sitting on hold for hours. Really appreciate you taking the time to explain this! š
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Douglas Foster
Just wanted to share my recent experience - I was in the same situation last month and it was so confusing at first! What really helped me was creating a little checklist: 1. Log into ny.gov and screenshot your claim summary (benefit year dates, weeks used, remaining balance) 2. Check if any federal extension programs are currently active (they come and go) 3. If you're close to your benefit year end date, start gathering your employment docs for a potential new claim 4. Try the early morning call strategy - 8am sharp really does work better The whole process took me about 2 weeks to sort out, but once I understood the difference between regular UI exhaustion vs benefit year ending, it clicked. The system will usually tell you if you're eligible for extensions, but sometimes you have to dig into the details. Don't give up - there are definitely people here who've figured it out! šŖ
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Sofia Hernandez
ā¢@Douglas Foster This checklist is amazing! I m'bookmarking this for sure. Question though - when you say federal "extension programs come and go, how" do you stay updated on when they re'available? Is there a specific place to check, or do you just have to keep checking your account? Also, did you end up qualifying for an extension or did you have to file a new claim? Thanks for sharing your experience!
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Kylo Ren
I'm dealing with this same issue right now and honestly feeling pretty overwhelmed by all the different rules and timelines. Reading through everyone's responses has been really eye-opening though! I had no idea about the difference between exhausting your 26 weeks vs your benefit year ending - that's crucial info that I wish was explained better on the actual website. @Douglas Foster your checklist approach is brilliant, I'm definitely going to follow those steps. And @Omar Farouk thanks for breaking down the two different scenarios so clearly! Has anyone had experience with what happens if you don't qualify for extensions AND your benefit year hasn't ended yet? Like, are you just stuck waiting until the benefit year ends to file a new claim? That seems like it could leave people in a really tough spot financially. Also seeing multiple people mention the claimyr service - while I hate that we have to pay extra just to access our own benefits, it might be worth it given how impossible the phone lines are. The system really needs to be fixed but in the meantime we gotta do what we gotta do I guess š
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Nina Chan
ā¢@Kylo Ren I totally feel your frustration! The whole system is so confusing and they really don t'explain things clearly. To answer your question about being stuck if you don t'qualify for extensions but your benefit year hasn t'ended - unfortunately yes, that s'exactly what happens. You basically have to wait until your benefit year ends which (is 52 weeks from when you first filed to) start a new claim. It s'a horrible gap that leaves people without any support. I was actually in that exact situation a few months ago and it was terrifying. The only options during that waiting period are applying for other assistance programs like SNAP or looking into emergency aid from local organizations. Some people also try to find part-time work to bridge the gap, but I know that s'not always possible. The claimyr thing is definitely annoying that we have to pay, but honestly after spending literally days trying to get through on the phone, I might try it too. Sometimes you just hit a point where your sanity is worth $20, you know? š Hope you get some answers soon!
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Ava Garcia
Just wanted to add my perspective as someone who recently navigated this mess successfully! I was in the exact same boat as @Lindsey Fry about 6 weeks ago and here's what I wish someone had told me: The key thing to understand is that NY has basically NO extended benefit programs running right now (unlike during COVID when there were multiple federal programs). So if you've hit your 26 weeks, your only option is usually waiting for your benefit year to end and filing a new claim - which sucks but that's the reality. However, before you panic, double-check these things: ⢠Your actual weeks used vs weeks remaining (sometimes the system glitches) ⢠Whether you have any "partial weeks" that might not have counted fully ⢠If you had any overpayment issues that reduced your balance I ended up finding out I had 3 weeks left that weren't showing up properly due to a system error. Only discovered this after finally getting through to a rep (took the 8am strategy + calling on a Tuesday). One more tip - if you do end up having to wait for your benefit year to end, start gathering ALL your employment documents now. Pay stubs, W-2s, separation notices, etc. The new claim process goes much smoother when you have everything ready. Good luck everyone! š
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Yuki Yamamoto
ā¢@Ava Garcia This is exactly the kind of real-world insight I needed to hear! Thanks for mentioning that NY doesn t'have extended programs running right now - that s'such important info that s'hard to find anywhere official. The tip about partial weeks and system glitches is really smart too, I definitely wouldn t'have thought to check for that. Your point about gathering documents early is spot on. I learned that lesson the hard way with my initial claim - scrambling to find everything at the last minute was so stressful. Better to be over-prepared than caught off guard. It s'honestly both reassuring and frustrating to see so many people going through the same confusing process. At least we can help each other figure it out! Really appreciate everyone sharing their experiences here š
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