NY unemployment system incorrectly calculating my income way higher than actual hours worked

Yep, happened to me too! System showed I made $630 when I only worked 12 hours at $16/hr. No way I made that much. Had to call like 50 times before getting through to fix it. The system is completely broken rn 🤦‍♂️

After dealing with this EXACT same problem for weeks, I finally found a solution! Used this service called claimyr.com that got me connected with an actual person at unemployment in under an hour. They fixed my incorrect wage calculation on the spot and released my payment. Honestly it was the best decision I made after wasting days trying to get through on my own. I was skeptical at first but talking to an agent got my $ unlocked so fast. Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

This is a widespread systemic issue right now. The NY unemployment system is using some kind of flawed calculation for partial benefits. I'm an accountant and I've seen this with multiple clients. They're somehow multiplying hours worked by a default rate that's way higher than what people actually make. Your best option is to keep detailed records of your actual hours and pay, then dispute it.

The exact same thing just happened to me!!! System says I made $576 but I only worked 15 hours at $14/hr which is only $210. This is the third week in a row with this issue. I've been surviving on credit cards. NY unemployment is a complete disaster 😡

So I work in IT (not for unemployment lol) but I think what's happening is the system is multiplying your hourly rate by 4x because of some software glitch. That would explain why everyone's seeing amounts that are roughly 4x what they actually earned. Classic case of someone putting a decimal in the wrong place in the code or something equally stupid.

Here's a comprehensive solution based on what worked for me and others in this situation: First, document EVERYTHING. Keep all paystubs, timesheets, and take screenshots of your certifications. Second, you need to speak with an actual claims specialist who can override the system calculation. Regular call center people usually can't help with this specific issue. Calling the regular line almost never works because of the volume. After trying for weeks, I used claimyr.com which got me a callback from an actual agent. They manually adjusted my income calculation and released my payment. If you can't get through by phone, try the secure message system on the portal, but be extremely specific about the calculation error. Include your exact hours worked and actual pay. As a last resort, contact your state representative's office. They often have direct lines to unemployment office management. Hang in there - this is fixable but requires persistence!

im in the same boat 😩 system says i made like $680 when i only worked 16 hrs at the grocery store. cant pay my electric bill now. ny unemployment = 🗑️

I actually just resolved this exact issue yesterday! It was a nightmare but here's what worked: you need to request a "wage recalculation review" - those exact words. Regular agents will just tell you to wait, but if you specifically ask for this, they have to process it. Got my correct payment 2 days later.

Ok so PSA everyone: THIS IS A KNOWN GLITCH that started about 3 weeks ago. I have a friend who works at NY unemployment (not posting their name for obvious reasons). They told me there was a software update that messed up the partial benefit calculation. They're aware of it but the fix is taking time to implement. If you get through to an agent, they can manually override it.

This happened to me too! I think they're deliberately messing up the calculations to deny benefits. My conspiracy theory brain is ON FIRE 👀

GUYS! I just got off the phone with unemployment (miracle of miracles) and they confirmed it's a system-wide issue they're working to fix. In the meantime, they can manually adjust your weekly certification if you can actually reach someone. The problem is getting through...

I used to work at the call center (quit 6 months ago). Here's what's probably happening: There's a default override rate in the system that activates if certain fields don't translate correctly between systems. It's supposed to be a failsafe but obviously it's creating more problems. You NEED to talk to a Tier 2 specialist to fix this - regular agents can't access that part of the system.

Am I the only one who finds it completely INSANE that we're all just accepting this broken system?!! In what world is it ok that we can't reach anyone, the system makes errors that cost us money we need for FOOD AND RENT, and we're all just sharing workarounds? The whole thing needs to be rebuilt from scratch!