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Took me SIXTEEN WEEKS to get my first payment. What a nightmare. Sending you good vibes OP, this system is designed to break people I swear
Dealt with this exact issue in December. KeyBank is pure garbage. Website is from the Stone Age and their customer service reps have no idea what they're doing. I just started withdrawing the full amount every time a payment hit and putting it in my actual bank myself. Ended up being easier than dealing with their bureaucracy. Good luck!
Protip: If the website keeps giving you errors when trying to change to direct deposit (which it probably will), try using a different browser. Chrome worked for me after Firefox kept failing.
I've been on and off unemployment and the child tax credit payments have continued regardless. Nothing to worry about!
Anyone know what happens if your income goes up while receiving the child tax credit? I just started a new job that pays way more than I was making before.
Call the keybank card services number on the back of ur card. They can tell u if any deposits are pending even before they show up in ur account. Sometimes they can see em comin before u can.
Why is it always so complicated with NY unemployment? Like every other state seems to have this figured out. My sister in Pennsylvania got everything sorted in 3 days. Meanwhile I'm on week 6 of waiting...
Tyrone Hill
Unpopular opinion maybe, but ID.me worked fine for me first try 🤷♂️ Maybe try a different device? I used my ipad and it went through no problem. Some devices have better cameras/processing.
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Toot-n-Mighty
•Lol OK mr. lucky... most of us have tried 10+ devices with no success
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Tyrone Hill
•Not trying to brag, just offering a suggestion that worked for me! iPad Pro specifically if that helps anyone.
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Lena Kowalski
After 4 weeks of ID.me rejections, I finally found a workaround! If you request the "ID document verification specialist" option rather than regular verification, you get a different team who are much more helpful. You may need to fail the regular verification 3 times before this option appears though.
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