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my cousin had this exact problem and she filed a complaint with the labor department's inspector general office. got her backpay within 10 days after 3 months of nothing.
Anyone notice that this ALWAYS happens at the end of the month when rent is due? Makes you wonder if it's intentional to reduce how many people they have to pay... 🤔
FYI for everyone - I just spoke with someone (finally got through using claimyr.com after days of trying to call myself). They told me they're aware of widespread payment delays and are working to resolve them. The rep specifically said NOT to keep calling as it's overloading their system and making the backlog worse. They said most delayed payments should process within 72 hours.
I'm so fed up with this broken system I can't even. Been on unemployment since october after getting laid off and every other week theres some new hurdle. Between the website crashing constantly, impossible phone lines, and now these confusing security texts, it's like they WANT us to fail. the whole ny unemployment system needs to be rebuilt from scratch i stg
After spending 3 weeks trying and failing to get through to ny unemployment on my own (literally hundreds of calls), I broke down and tried claimyr.com - had a real live unemployment agent on the phone within 2 hours who confirmed all my account details AND explained which notifications were legitimate. Best decision I've made in this whole unemployment nightmare.
go to ur local unemployment office in person!! seriously, waiting on phone or for website updates is useless. I went down to the office after having the exact same problem and they fixed it on the spot. bring ID and both bank account info with you.
This is good advice if you have the time, but the wait times at the physical offices can be insane too. Last time I went there was a 4 hour wait. That's why I ended up using claimyr.com instead.
StarSailor
Fun fact: the ny unemployment computer system still runs on COBOL programming from the 1970s. That's why all these weird rules exist and why things break so easily. They literally can't update it without risking the entire system collapsing. So yeah, don't file a new claim while you have an active one - the ancient computer overlords will not be pleased 😂
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StarSailor
•100% true. There was a whole article about it during covid when the system kept crashing. They had to call retired COBOL programmers to come fix it because nobody programs in that language anymore!
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Connor O'Brien
•That is both hilarious and terrifying. Our benefits are literally dependent on ancient technology 🤡
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Connor O'Brien
Your boss is probably just following standard procedure for helping employees file during temporary closure. They likely don't realize you're already on unemployment from another job. I'd explain your situation to them and ask if there's any specific documentation they need for their records that doesn't involve you filing a new claim.
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