New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Fun fact: the ny unemployment computer system still runs on COBOL programming from the 1970s. That's why all these weird rules exist and why things break so easily. They literally can't update it without risking the entire system collapsing. So yeah, don't file a new claim while you have an active one - the ancient computer overlords will not be pleased 😂

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100% true. There was a whole article about it during covid when the system kept crashing. They had to call retired COBOL programmers to come fix it because nobody programs in that language anymore!

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That is both hilarious and terrifying. Our benefits are literally dependent on ancient technology 🤡

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Your boss is probably just following standard procedure for helping employees file during temporary closure. They likely don't realize you're already on unemployment from another job. I'd explain your situation to them and ask if there's any specific documentation they need for their records that doesn't involve you filing a new claim.

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my cousin had this exact problem and she filed a complaint with the labor department's inspector general office. got her backpay within 10 days after 3 months of nothing.

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Check if your issue falls under any of the class action lawsuits against NY unemployment. might help pressure them to solve your case faster.

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Anyone notice that this ALWAYS happens at the end of the month when rent is due? Makes you wonder if it's intentional to reduce how many people they have to pay... 🤔

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Put on your tinfoil hats everyone! 👽 (but seriously, it is suspicious

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Nah its not intentional, just crappy timing. Government systems always run their updates/maintenance at month end because that's how their accounting cycles work.

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FYI for everyone - I just spoke with someone (finally got through using claimyr.com after days of trying to call myself). They told me they're aware of widespread payment delays and are working to resolve them. The rep specifically said NOT to keep calling as it's overloading their system and making the backlog worse. They said most delayed payments should process within 72 hours.

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Thanks for sharing! Did they tell you what caused the delay in the first place?

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They were vague but mentioned something about upgrading security measures and payment processing systems. Reading between the lines, sounds like they rushed out some updates that weren't fully tested.

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I'm so fed up with this broken system I can't even. Been on unemployment since october after getting laid off and every other week theres some new hurdle. Between the website crashing constantly, impossible phone lines, and now these confusing security texts, it's like they WANT us to fail. the whole ny unemployment system needs to be rebuilt from scratch i stg

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Preach! 👏 The system is designed to be confusing on purpose to discourage people from claiming benefits they're entitled to. Change my mind.

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facts. It's literally easier to launch a rocket than to get someone on the phone at NYSDOL 🚀

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After spending 3 weeks trying and failing to get through to ny unemployment on my own (literally hundreds of calls), I broke down and tried claimyr.com - had a real live unemployment agent on the phone within 2 hours who confirmed all my account details AND explained which notifications were legitimate. Best decision I've made in this whole unemployment nightmare.

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100% worked for me. They call on your behalf, wait on hold, then connect you directly with the agent when they answer. Saved me days of frustration.

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I've been skeptical about these services but after being on hold for 4+ hours yesterday I might finally give in

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go to ur local unemployment office in person!! seriously, waiting on phone or for website updates is useless. I went down to the office after having the exact same problem and they fixed it on the spot. bring ID and both bank account info with you.

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This is good advice if you have the time, but the wait times at the physical offices can be insane too. Last time I went there was a 4 hour wait. That's why I ended up using claimyr.com instead.

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My roommate is dealing with the EXACT same issue right now! He's been waiting for 3 weeks for a payment after changing banks. Called every day and finally got through yesterday - they told him his payment was "flagged for manual review" and is still being processed. Such BS.

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