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The ny unemployment system is GARBAGE for handling fraud 🤦♂️ My cousin waited 6 months for them to fix his fraud case! What finally worked was using claimyr.com to get thru to a supervisor (not just a regular agent) who could actually help. Regular agents just read from scripts and can't do anything useful for fraud cases.
100% worth it when you consider the alternatives. I spent literally 20+ hours trying to get through on my own. Then used claimyr and had a resolution within days. Time is money ya know?
look on the bright side - at least your case is CLOSED. mine has been "under review" for 4 months with no updates. consider yourself lucky! 😒
Did you make any changes to your claim recently? Like updated your address or anything? Sometimes even small changes can trigger payment holds while they verify the new info.
Reading these stories is making me so anxious. I just filed my first claim last week and now I'm terrified. This system seems absolutely nightmarish.
Unpopular opinion: sometimes it really is better to take any job and keep looking while employed. Being unemployed for too long creates a gap that makes it even harder to get hired later.
Oliver Zimmermann
Quick tip: when you call, if you press 3, then 2, then wait 5 seconds and press 1, then 4 - it bypasses some of the menu options and gets you closer to a real person. Doesn't always work but has helped me get through faster a few times.
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Miguel Silva
•I tried this and it just disconnected me lol. I think they change the menu options regularly to prevent these workarounds.
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Oliver Zimmermann
•might depend on what time you call. works better during off-peak hours in my experience
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Natasha Volkova
My sister is going through the same thing right now. She's on week 5 of waiting after ID.me verification. The worst part is she keeps calling and getting different answers each time - one person says it's almost done, next person says it hasn't even been looked at yet. Total failure of a system.
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