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For what its worth, I had EXACTLY the same issue with my NY unemployment tax refund. Check was mailed to wrong address even tho I had direct deposit set up. Took 3 months and 20+ calls to finally get it sorted. The IRS is completely overwhelmed still.
I've dealt with this disaster too 😤 Not sure if anyone mentioned, but you can also contact your local Taxpayer Advocate Service office for help if you're having financial hardship due to not receiving your refund. They can sometimes move things along faster than regular IRS channels.
the taxpayer advocate service is also backlogged by like 6 months rn... but worth a try I guess
Here's what worked for me when I was in the same situation - I contacted my state assemblyman's office. They have special contacts at unemployment and can often get things moving. My waiver had been sitting for months, and within a week of contacting my assemblyman it was suddenly approved. Worth a try!
Thanks for the suggestion! How do I find out who my assemblyman is?
Fun fact: the ny unemployment computer system still runs on COBOL programming from the 1970s. That's why all these weird rules exist and why things break so easily. They literally can't update it without risking the entire system collapsing. So yeah, don't file a new claim while you have an active one - the ancient computer overlords will not be pleased 😂
100% true. There was a whole article about it during covid when the system kept crashing. They had to call retired COBOL programmers to come fix it because nobody programs in that language anymore!
Your boss is probably just following standard procedure for helping employees file during temporary closure. They likely don't realize you're already on unemployment from another job. I'd explain your situation to them and ask if there's any specific documentation they need for their records that doesn't involve you filing a new claim.
Heres a PROTIP for calling ny unemployment: call exactly at 7:59am and start going through the menu options. if you try at 8:00 or later youll be caller number 5000 in line
This works like 70% of the time. I've had to call them way too many times this year 😔
So I just went through this nightmare last month. NONE of the online stuff works for updating direct deposit - it's all fake functionality. What actually worked was calling and saying the magic words "I need to speak to a CLAIMS SPECIALIST about a PAYMENT ISSUE." Don't mention direct deposit to the first person you talk to or they'll just tell you to use the website. Get transferred to claims specialist and THEN explain the direct deposit problem. Took me 7 calls to figure this out.
Thank you! I'll try this exact phrasing next time I call.
Aurora Lacasse
does anyone else think it's weird that these verification requests always seem to come right before benefits are about to end? seems intentional to me...
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Anthony Young
•omg YES! happened to 3 of my friends too. They time it that way hoping people won't bother completing it
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Charlotte White
•Follow the money. Every missed verification = money they don't pay out
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Admin_Masters
The rationale is simple: they're hoping you wont bother with the verification since your benefits are ending anyway, so they save money. Classic NY unemployment move.
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