Will my ny unemployment payment go to my new bank after updating direct deposit info yesterday?

Most likely it will still go to your old account. When I changed my direct deposit info it took about 2 payment cycles (2 weeks) for the new bank to start receiving the deposits. The website doesn't make this clear AT ALL which is super frustrating. Check your old account on Tuesday - thats probably where it'll be.

After failing to reach anyone on the phone for 3 days straight, I tried this service called claimyr.com and they actually got me connected to a live agent! Talking to the agent got my payments sorted out in minutes. Best decision I made after wasting hours getting nowhere with the regular phone line. They've got this YouTube video explaining how it works: https://youtu.be/Rdqa1gKtxuE

I work for a bank (not in NY). Direct deposit changes typically take 1-2 payment cycles to process fully. This is because the payment file gets generated several days before the actual payment date. So if you changed it yesterday but the payment file was already created last week, it'll go to the old account. Best to keep both accounts open during the transition.

Call them!!! That's the only way to get a straight answer. The website is garbage and will just leave you guessing. Be prepared to be on hold for HOURS tho. The phone system is even worse than the website.

Here's what you need to know about direct deposit changes with NY Unemployment: - Changes typically take 1-2 payment cycles to fully process - The system generates payment files 3-4 business days BEFORE the deposit date - Your payment will almost certainly go to your previous account this time - DO NOT close your old account until you confirm new deposits are working - If you absolutely need to fix this immediately, you'll need to speak with an agent - Regular phone lines are nearly impossible to get through - claimyr.com is a service that will wait on hold and connect you with an agent when they answer (it's what I used when I had a similar issue) The NY unemployment system runs on ancient technology, so even simple changes like updating direct deposit info can take longer than you'd expect in 2023. The pandemic improvements were mostly cosmetic - the backend systems are still from the stone age. Keep documentation of everything, and if you do call, get the agent's ID number and make notes about what they tell you.

It's gonna go to your old account. Gotta wait for the next payment. The system is slow AF.

I'm going thru the EXACT same situation right now! Changed my deposit info last week and payment still went to old account. So frustrating!

This entire unemployment system is a JOKE. They expect us to live off these payments but make it impossible to actually manage our money. I had to wait 3 weeks when I changed my info and nearly got evicted because of it. System needs a complete overhaul.

IMPORTANT: Make sure your old account is still active!!! I changed my direct deposit and closed my old account thinking it would go to the new one. Big mistake! The payment bounced back and took them 6 WEEKS to reissue it. Learn from my error 😭

i tried chatting with them online thru the website and they were zero help. gave me a copy paste response that didn't even answer my question. such clowns 🤡

Pro tip: if you do need to call, do it right when they open at 8:00am on Monday. That's when wait times are shortest. Still not great but way better than mid-day.