New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Tasia Synder

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bruh im on week 10 still waiting. this whole system needs to be rebuilt from scratch

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Selena Bautista

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deadass! its like they running this on windows 95 or sumthing 💀

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I'm in the same boat - week 5 here and still waiting. It's so stressful when you're counting on that money. I've been calling every day but can never get through. Might have to try that claimyr thing people are mentioning. Hang in there, sounds like most people eventually get approved with backpay!

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I've been through this process twice - once in 2019 and again in 2022. From my experience, audits can be triggered by various factors: random selection (they audit a certain percentage of claims for quality control), wage discrepancies between what you reported and what employers/IRS reported, having income from multiple sources during your claim period, or even something as simple as a data entry error somewhere in the system. The good news is that if you were honest and kept good records, you'll be fine. Start gathering everything now: bank statements for the entire claim period, all pay stubs and tax documents, your job search log with dates and company contacts, any correspondence with DOL, and documentation of any work separations. Make copies of everything before you submit. Most importantly, respond to all their requests promptly and completely. In both of my audits, I didn't owe anything back because I had been truthful throughout the process. The waiting is the worst part, but try to stay calm and organized.

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This is incredibly helpful Faith, thank you for sharing your experience with multiple audits! It's reassuring to know that honest claimants who keep good records typically come out fine. I'm curious about the job search log requirement - did they want very detailed information like specific contact names and phone numbers, or was it sufficient to have company names and application dates? I kept a basic log but I'm worried it might not be detailed enough for their standards. Also, when you mention responding "promptly and completely," do you know what their typical timeline expectations are for document submission?

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Freya Johansen

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I'm going through an audit right now too and wanted to share what I've learned from the process so far. Mine was triggered because I had reported some seasonal work income that apparently didn't align perfectly with the employer's quarterly wage reports to the state. The auditor explained that they use automated systems to cross-check claims data with multiple sources - employer reports, IRS records, and even other state databases if you moved or worked across state lines. What's been helpful for me is creating a timeline document that shows exactly when I worked, when I got paid, and which weekly certification I reported each payment on. The DOL auditor actually appreciated this level of organization when I submitted it. One thing I didn't expect was that they also wanted documentation of any benefits or assistance I received during the claim period - things like SNAP, utility assistance, or even help from family members. Apparently they want to make sure you weren't receiving unreported support that might have affected your eligibility. It's definitely stressful, but staying organized and being completely transparent seems to be the best approach. The process is taking about 8-10 weeks in my case, but they've been communicating regularly about what they need and when.

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StormChaser

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Wow, I had no idea they would look into other assistance programs too! That's something I hadn't even thought about. I received some help with groceries from my parents during my claim period, but I didn't think to document that since it wasn't income I reported. Should I be proactive about mentioning family assistance even if they haven't specifically asked about it yet? I'm trying to figure out what level of detail they're really looking for - like, do they want to know about every $20 my mom gave me for gas, or are they more concerned with substantial financial support that might affect eligibility? Your timeline document approach sounds really smart too - I'm going to create something similar to make sure I can clearly show the connection between work periods, payments, and reporting dates.

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Congrats on the new job! I'm in a similar spot - got offered a position but won't start for another two weeks. Should I report the job offer on my weekly claim or wait until I actually start working?

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Mei Zhang

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Only report actual work performed and wages earned. A job offer isn't the same as working. Report your first day of work when it happens.

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Just went through this exact situation last month! You definitely want to keep filing your weekly claims and report all work accurately. I made the mistake of thinking I should stop filing completely when I got a job, but then the position ended after just 2 weeks and I had to go through the whole process of reopening my claim. It was a nightmare and delayed my benefits for weeks. The key is being consistent with your weekly certifications - report everything truthfully and let the system calculate your benefits. Your claim will essentially be "dormant" while you're working full-time but ready to activate again if needed.

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Connor Byrne

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That's really helpful to know about keeping the claim active! I was definitely leaning toward stopping my weekly filings completely. How long did it take you to reopen your claim when that job ended? I'm worried about gaps in coverage if something similar happens to me.

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Yara Assad

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The whole system is so confusing!! Why don't they explain this stuff better when you first apply? I've been terrified to take any work because I thought I'd lose everything.

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Olivia Clark

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right?? the nys department of labor website is terrible at explaining the rules

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Just want to add my experience - I was in a similar situation and decided to keep filing while working part-time. Best decision I made! The partial benefits really helped bridge the gap until my hours increased. The key is being completely honest about your earnings on the weekly certification. NYS Department of Labor has gotten pretty good at cross-checking with employers, so don't try to hide income. Also, if your part-time job does become full-time and you're earning over your benefit amount, your claim will just go dormant and you can reactivate it later if needed without losing your remaining benefit weeks.

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Kelsey Chin

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This is really helpful advice! I'm new to unemployment benefits and had the same misconception as the original poster. So just to clarify - if I report my part-time earnings honestly and later my hours get cut back, I can just continue filing weekly claims without having to restart the whole application process? And my benefit year clock keeps running the whole time?

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Same boat here! Started collecting in January and wasn't sure about the job search thing either. Glad someone asked this question because I was worried I was missing something important.

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Daryl Bright

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Just to add some clarity on what counts as valid work search activities - I went through this last year. Besides job applications, you can also count things like attending virtual career workshops, registering with temp agencies, creating profiles on job boards like Indeed or ZipRecruiter, and even informational interviews. The key is to keep good records with dates and details. I use a simple spreadsheet to track everything. Also, if you're having trouble finding 3 activities per week in your specific field, you can broaden your search to related fields or consider remote opportunities. The DOL understands that some industries have limited openings, but they want to see genuine effort.

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Elijah Knight

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This is really helpful! I didn't realize virtual career workshops and informational interviews counted. I've been stressing about finding enough job applications each week. The spreadsheet idea is great too - I was just keeping loose notes. Do you know if there's a specific format the DOL prefers for record keeping, or is any detailed log okay as long as it has dates and employer info?

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