New York Unemployment

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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you do owe the money legitimately, NYS Department of Labor offers payment plans. Don't ignore the notice - that will only make things worse. Even if you appeal, you should still contact them about payment options in case the appeal doesn't go your way. They're usually willing to work with people who communicate proactively.

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I went through this exact situation last year. The key is to act quickly - you typically have 10 days from the date on the notice to request a hearing if you want to appeal. Make sure to keep copies of everything and gather any documentation that supports your case (job search records, work schedules, etc.). Even if you're not sure about appealing, it's worth requesting the hearing to buy yourself time to review everything properly. The worst thing you can do is ignore it completely.

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This is really helpful advice, thank you! I'm definitely not going to ignore it. Just to clarify - is it 10 days or 30 days to appeal? I saw someone else mention 30 days above but you're saying 10 days. I want to make sure I don't miss any deadlines here. The notice is dated from about a week ago so I need to know exactly how much time I have left.

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Anyone else notice that the success rate for backdating seems to vary depending on which agent you get? It's like playing unemployment roulette 🎰

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omg yes! i swear some of them just say no to everything without even trying

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I've had better luck with the agents in the afternoon. Maybe they're in a better mood after lunch? 🍔

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Thanks for posting this @Clarissa Flair! I'm in a similar situation and really need to backdate my claim. Reading through all these responses is giving me hope that it's still possible. I'm going to try calling first thing tomorrow morning like @Caden Turner suggested. Does anyone know if there's a specific time window for how far back you can request to backdate? I lost my job about 6 weeks ago and just found out I could file for unemployment. 😰

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@Teresa Boyd I was in almost the exact same situation! I waited about 7 weeks before filing and was able to backdate successfully. From what I understand, you can typically go back up to 4 weeks without too much hassle, but beyond that it gets trickier. Since you re'at 6 weeks, you might need to provide a really solid reason for the delay - like not knowing you were eligible or having issues with the website. Don t'give up though! I ve'seen people get approved for longer backdating periods. Good luck tomorrow! 🤞

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Just went through this same process last month. After my waiting week, it took exactly 5 business days for the first payment to show up in my account. Make sure you're certifying every Sunday night before midnight - that's crucial. Also double check that your direct deposit info is correct in your online account, mine had a typo in the routing number that delayed everything by another week. The payment history section updates around 3am usually, so check first thing in the morning rather than throughout the day.

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wait the routing number typo thing is so important! thanks for mentioning that. gonna double check mine right now before i stress out more 😅

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Been through this recently - the timing really varies but here's what worked for me. After my waiting week, I made sure to certify by Sunday at 11:59 PM (don't wait until Monday). First payment hit my account on Wednesday that week, so about 3 days after certifying. The key things that helped speed it up: verified my direct deposit info was 100% correct, kept detailed work search logs from day one, and checked my payment history every morning around 6 AM when the system updates. If you're past day 7 with no payment showing up, definitely use one of those callback services people mentioned or try calling super early (like 7:30 AM) when the lines open. Good luck! 🤞

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I'm going through this exact same situation right now! Been waiting 6 weeks total and just got priority status 2 days ago. This thread has been so helpful - it's reassuring to see that most people with straightforward claims are getting approved within that 3-7 business day window. The success stories from Nathan and Savannah this week give me so much hope! I've been following all the advice here about answering unknown calls and checking the portal religiously. The financial stress while waiting is no joke, but seeing real people get through this process makes it feel less overwhelming. Thanks to everyone for sharing their timelines and experiences - it really helps to know we're not alone in this!

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I'm in almost the exact same boat - 6 weeks waiting and got priority status just yesterday! It's such a relief to find this thread and see that people are actually getting approved. The waiting is absolutely brutal when bills are piling up. I've been taking all the advice here seriously - answering every single call (even the spam ones just in case) and obsessively checking my portal multiple times a day. Nathan's 5-day timeline gives me hope, and seeing that Savannah got approved around the same time suggests they might really be processing these in batches. The uncertainty is definitely the worst part, but reading everyone's experiences makes it feel way less isolating. Fingers crossed we both see movement in the next few days!

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I'm currently in week 7 of waiting and just got priority status yesterday after finally getting through to someone! This thread has been such a lifesaver - it's amazing to see actual real experiences and timelines from people going through the same nightmare. The 3-7 business day range for straightforward claims that most people are reporting gives me something concrete to hope for instead of just endlessly wondering. I've been taking all the advice here to heart - answering every unknown call, checking my portal obsessively, and keeping up with weekly certifications. The financial stress is overwhelming but seeing Nathan and Savannah get approved recently makes it feel like there's actually light at the end of the tunnel. Will definitely update once I hear something - this community support means everything when you feel like you're drowning in bureaucracy!

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I'm so glad you finally got through to someone and got priority status! Week 7 is such a long time to wait, but you're definitely not alone in this struggle. This thread has been incredible for all of us going through the same thing - there's something so reassuring about seeing real timelines and experiences instead of just generic government website info. The fact that Nathan and Savannah both got approved recently, plus seeing other people get movement this week, really does suggest they might be making progress on the backlog. You're doing everything right by following all the advice here. The financial stress is absolutely brutal, but hopefully you'll be in that 3-7 day window and see some relief soon. Please keep us updated - every success story helps keep everyone else's spirits up while we're all waiting for this nightmare to end!

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Hey Jackson! I'm in a similar situation - just got approved last week and going through the same waiting game. From what I've experienced and heard from others, the timing can be pretty inconsistent. Some people get their first payment within a few days of the waiting week processing, others wait 1-2 weeks. Since your waiting week was processed on 4/24, I'd expect to see something by early next week if everything goes smoothly. The key thing is to keep certifying every week like clockwork - that's what trips up a lot of people and causes delays. If you don't see anything by next Friday, definitely consider calling or using one of those callback services people mentioned. Good luck!

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Thanks Mia! Really appreciate hearing from someone going through the same thing. It's reassuring to know the timeline can vary but that early next week is realistic. I'll definitely keep up with the weekly certifications - seems like that's the #1 thing that trips people up. Fingers crossed we both see our payments soon! 🤞

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Just wanted to chime in as someone who went through this process recently! After my waiting week was processed, it took exactly 4 business days for the first payment to hit my direct deposit account. The key thing I learned is that NY DOL processes payments in batches, usually Tuesday/Wednesday each week. Since your waiting week was processed on 4/24 (Monday), you'll likely see your first payment processed this Tuesday or Wednesday, then it should hit your account by Thursday/Friday. Make sure you have direct deposit set up - it's way faster than waiting for the debit card to arrive in the mail. And definitely keep certifying every Sunday! That's crucial for keeping payments flowing.

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This is super helpful! I didn't know about the Tuesday/Wednesday batch processing - that explains why the timing seems so random. Since my waiting week was processed Monday 4/24, I'll definitely be watching for something this week. I do have direct deposit set up so hopefully that speeds things up. Thanks for the detailed breakdown on the timeline! 🙏

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