New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Darren Brooks

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Hey just a heads up, I was in the same situation a month ago and it turned out to be a quarter change issue. If your claim spans from one quarter into a new one, sometimes the system automatically reviews your eligibility. Keep certifying and try to get a rep on the phone asap.

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Rosie Harper

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This! Quarter changes mess everything up in the system. If your payments stopped around the beginning of October, this is probably what happened.

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Drew Hathaway

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Interesting - it was actually early October when the payments stopped, so this might be it!

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try calling right when they open at 8am. thats how i finally got through after weeks of trying. still had to wait on hold for 90 mins but at least i got through.

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Demi Hall

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I tried this and still couldn't get through. Their phone system is deliberately designed to make you give up.

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I used claimyr.com after trying this method for 2 weeks straight with no luck. Got through first try and had my issue fixed in minutes. Payments came 2 days later.

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Eleanor Foster

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My neighbor works for ny unemployment (data entry tho not claims) and says they have a MASSIVE backlog right now and are working 6 days a week trying to catch up. At least they're trying I guess...

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Lucas Turner

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this post gives me hope but also makes me mad... why are some people waiting 2 months and others 6+ months? makes no sense

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Kai Rivera

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It's completley random from what I can tell. My GF filed a week after me and got approved in 10 days. I'm still waiting at 5 weeks.

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Anna Stewart

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Its not random - they prioritize certain cases. If ur claim is complex or has any flags, ur screwed

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Samuel Robinson

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This is why i dont even file for unemployment anymore even when I'm eligible. The system is so broken it's not worth the hassle. My identity was stolen 2 years ago and I'm STILL dealing with the aftermath. Good luck OP, ur gonna need it

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Camila Castillo

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Check if the scammer changed your address with USPS too! This happened to me - they filed a change of address form to redirect my mail. Had to go to the post office with ID to fix it. These scammers are thorough 😡

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I didn't even think of this! I'll check right away. Have you noticed any other accounts being affected?

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Camila Castillo

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They tried to open credit cards but the freezes stopped them. Also check with your cell phone carrier - they sometimes try to port your number to get access to 2FA codes.

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Aiden Chen

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If your letter shows a new BENEFIT YEAR END date, then you've been approved for a new claim period. Check that date carefully - it should be about a year from now if it's a new claim, or the same as your previous benefit year end date if it's just an extension.

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Ruby Garcia

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Just checked and the benefit year end date is April 2024, which is about a year from now. My previous one ended in March 2023, so I guess this really is a new claim? But I never applied for one...

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Aiden Chen

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Definitely sounds like a new benefit year then. The system sometimes automatically processes these if you had sufficient wages in your new base period. I'd call to confirm, but this is probably good news for you!

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Zoey Bianchi

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WHATEVER YOU DO, SCREENSHOT EVERYTHING AND KEEP ALL LETTERS!!! I've been screwed over by ny unemployment system too many times because I couldn't prove what they sent me. Cover yourself.

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Mateo Silva

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When did everyone get ID.me? I had to do that verification last year but my buddy who just filed got the fraud message instead. Seems like they're using different systems for different people??

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Victoria Jones

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They switched away from ID.me in some counties but not others. I'm in Albany and still had to use it, but my sister in Queens got the internal NYSDOL verification instead.

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Cameron Black

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i stg ny unemployment is actively TRYING to keep people from getting benefits. like they make the system as broken as possible on purpose 🤡

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Jessica Nguyen

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I swear this is true. The website looks like it was designed in 2003 and never updated.

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Isaiah Thompson

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Facts. I work in IT and their system is a joke. Crashes every Monday like clockwork when everyone tries to certify.

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