New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Alice Coleman

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Nobody seems to be mentioning this, but your chances might depend on WHEN you were fired. The NY state healthcare worker mandate officially went into effect Sept 27, 2021. If your employer fired you before the official mandate, you might have a better case.

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Zara Perez

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That's interesting. They gave me until Oct 15th to comply, then terminated me on the 16th when I didn't.

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Alice Coleman

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Ah, then you're likely dealing with the official mandate situation which makes it harder. But still worth applying!

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Owen Jenkins

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Yo anyone else's payments randomly stop for "verification" recently? I swear NY unemployment is finding any excuse to not pay people these days 😤

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Lilah Brooks

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YES!!! Going on 3 weeks with no payment and can't get anyone on the phone!

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Try using claimyr.com - it's the only way I could actually reach someone to fix my verification issue.

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The NY unemployment system is deliberately complicated to prevent people from getting benefits. It's been this way for YEARS. Identity verification through ID.me is just the security checkpoint - you still need to file an actual claim. Sorry you're dealing with this!

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Melissa Lin

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Just an FYI - after you do apply (which yes, is separate from ID verification), don't be surprised if your claim gets flagged for additional verification. Mine was and I couldn't get any benefits for 6 weeks until I could talk to someone. The phone lines are impossible to get through on, I had to use claimyr.com to get a callback from an agent. Frustrating but it finally got resolved.

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Saame. My claim was pending for almost 8 weeks because of "verification issues" whatever that means. Calling did nothing until I tried that service too. Suddenly my money appeared three days later 😒

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What worked for me with ny unemployment was calling exactly at 8:00:00 am. Like, setting an alarm for 7:59 and dialing at exactly 8. Still waited 20 minutes but got through. Good luck!

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Ethan Clark

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Try calling their alternate number: 888-783-1370. Sometimes less people use this one so shorter wait times.

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Mila Walker

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shhhhh don't tell everyone the secret number 🤫 jk but for real this one sometimes works better

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Aiden Chen

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The NYC Bar Association has a free legal hotline that might be able to help: 212-626-7373. They helped my cousin with his appeal.

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Zoey Bianchi

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have u checked ur online account? sometimes they update the status there but don't notify u... happened to me

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Yeah I check it obsessively every day. Still says "pending" with no other info 😫

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sometimes their system does this when they need more documentation from you. log into your account and check the "messages" section to see if there's anything in there. also check if there are any outstanding questionnaires or forms they need you to fill out.

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ApolloJackson

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Nothing in messages or my to-do list... it's like they're ghosting me 😭

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the old unemployment ghostaroo! 👻 keep trying to call - sometimes the website doesnt show whats actually happening with your claim

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This literally happened to me two days ago!!! I've been getting payments for 5 months, then suddenly denied. I called non-stop for 2 days then got through this morning. They said it was a "verification issue" and fixed it on the spot. My advice - KEEP CALLING until you get a human. Don't rely on the website to fix itself.

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Honestly it was horrible - I called 23 times before even getting in the hold queue, then waited 2.5 hours. Total nightmare!

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So I was about to throw my phone after 3 hours on hold when I found claimyr.com - they waited on hold for me and just called when they got a rep. talking to an agent got my $ unlocked so fast, totally worth it

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