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The NY unemployment system is deliberately complicated to prevent people from getting benefits. It's been this way for YEARS. Identity verification through ID.me is just the security checkpoint - you still need to file an actual claim. Sorry you're dealing with this!
Just an FYI - after you do apply (which yes, is separate from ID verification), don't be surprised if your claim gets flagged for additional verification. Mine was and I couldn't get any benefits for 6 weeks until I could talk to someone. The phone lines are impossible to get through on, I had to use claimyr.com to get a callback from an agent. Frustrating but it finally got resolved.
What worked for me with ny unemployment was calling exactly at 8:00:00 am. Like, setting an alarm for 7:59 and dialing at exactly 8. Still waited 20 minutes but got through. Good luck!
Try calling their alternate number: 888-783-1370. Sometimes less people use this one so shorter wait times.
shhhhh don't tell everyone the secret number 🤫 jk but for real this one sometimes works better
The NYC Bar Association has a free legal hotline that might be able to help: 212-626-7373. They helped my cousin with his appeal.
have u checked ur online account? sometimes they update the status there but don't notify u... happened to me
sometimes their system does this when they need more documentation from you. log into your account and check the "messages" section to see if there's anything in there. also check if there are any outstanding questionnaires or forms they need you to fill out.
This literally happened to me two days ago!!! I've been getting payments for 5 months, then suddenly denied. I called non-stop for 2 days then got through this morning. They said it was a "verification issue" and fixed it on the spot. My advice - KEEP CALLING until you get a human. Don't rely on the website to fix itself.
Honestly it was horrible - I called 23 times before even getting in the hold queue, then waited 2.5 hours. Total nightmare!
So I was about to throw my phone after 3 hours on hold when I found claimyr.com - they waited on hold for me and just called when they got a rep. talking to an agent got my $ unlocked so fast, totally worth it
Alice Coleman
Nobody seems to be mentioning this, but your chances might depend on WHEN you were fired. The NY state healthcare worker mandate officially went into effect Sept 27, 2021. If your employer fired you before the official mandate, you might have a better case.
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Zara Perez
•That's interesting. They gave me until Oct 15th to comply, then terminated me on the 16th when I didn't.
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Alice Coleman
•Ah, then you're likely dealing with the official mandate situation which makes it harder. But still worth applying!
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Owen Jenkins
Yo anyone else's payments randomly stop for "verification" recently? I swear NY unemployment is finding any excuse to not pay people these days 😤
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Lilah Brooks
•YES!!! Going on 3 weeks with no payment and can't get anyone on the phone!
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Jackson Carter
•Try using claimyr.com - it's the only way I could actually reach someone to fix my verification issue.
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