New York Unemployment

CommunityGovernment Services

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

NY unemployment federal benefits ended 9/5 - PUA/PEUC/EB recipients completely locked out of certification system since 9/12

So just found out that all federal unemployment benefits expired on September 5th, per federal law. I knew that was happening, but what I didn't know is that starting Sunday September 12th, everyone who was on federal programs (PUA, PEUC, EB) would be completely locked out of the certification system! I saw this announcement from The Labor department posted about 2 hours ago that states: "ICYMI: Federal benefits expired on 9/5, per federal law. If you were receiving benefits through a federal program, including PUA, PEUC, or EB, you will be unable to certify for benefits in any way (via phone or web) beginning Sunday 9/12." I tried to certify yesterday and kept getting error messages. Called the automated system and same thing - it just says I'm not eligible to certify. The system won't even let me access my account properly! Anyone else dealing with this? Is there any way to still get our remaining balance or are we just cut off completely now? I still had like $1,900 left in my account balance that I thought I could claim. Did they really just shut off all access without any warning? I understand the benefits expired but I thought we could at least claim what was remaining in our balance.

Here's a crazy idea: what if we organized and all showed up at the DOL office in person? They can ignore our calls but hard to ignore a crowd of people demanding answers about why they suddenly lost access with no warning.

0 coins

Most of their offices are still closed to the public bc of COVID. Tried that route already ๐Ÿ˜’

0 coins

everyone who had leftover balances should file a class action lawsuit. this is basically theft - they promised a certain amount then took it away after we already qualified for it.

0 coins

Unfortunately the law that created these programs specifically included the September 5 end date. The remaining balance was always contingent on the program continuing. Not really grounds for a lawsuit.

0 coins

they still coulda given better warning that we'd be completely locked out tho. that part feels illegal to me

0 coins

NY unemployment payment schedule question - still getting benefits after $300 supplement ended?

My coworker got laid off in August and has been collecting unemployment since September. Her benefit year ends next April, and she still has plenty of effective days remaining. She's been getting her payments every Tuesday like clockwork, including that extra $300 supplement. Now that the federal supplement has stopped, will she still get her regular payment on Tuesday? Or does the whole schedule change? She's freaking out because rent is due soon and she needs to know if the money is coming on the usual day just without the extra amount. Anyone gone through this transition period yet?

Your friend needs to be aware that while the payment schedule stays the same, there have been LOTS of glitches in the system lately. I've seen people randomly get flagged for review right after the supplement ended. It's probably fine but she should keep an eye on her account.

0 coins

This ๐Ÿ‘† My roommate's account got flagged for "additional review" right when the supplement ended. Took him calling (using that claimyr service) to get it fixed.

0 coins

the payment hits same day, just less $$$. tell ur friend to adjust her budget now cuz that 300 made a huge difference for me when it stopped. went from comfortable to scrambling real quick ๐Ÿ˜ญ

0 coins

"UI Benefits Account Issue on NY DOL Website - Error Message Preventing Access Since Sept 11, 2021"

I just tried logging into my unemployment account on September 11th at 2:13 pm and got this weird error message on the New York State Department of Labor website. The exact error said: "There is an issue with your UI benefits account. Please call the Telephone Claims Center at 1-888-209-8124 during regular business hours. Hearing impaired individuals, who have Telephone Device for the Deaf (TTY/TDD) equipment, may call a relay operator at 1-800-662-1220 and requesting the operator to call 1-888-783-1370. Service at this number will only be provided to callers with TDD equipment." I have no idea what's going on. My last payment came through fine like a week ago. Has anyone else seen this message? I've been trying to call that 1-888-209-8124 number for TWO DAYS STRAIGHT but it just keeps saying all agents are busy. I literally can't check my claim status, see my payment history, or certify for this week. The error appeared on the "Error Information" page after I logged into the NY DOL website at applications.labor.ny.gov. There was just the error message and a "Cancel and Return" button at the bottom, but nothing explaining what the actual issue is with my account. The website header had all the normal navigation options like "COVID-19 Vaccines," "Services," "News," "Government," etc., but I can't access any of my UI information. What am I supposed to do if I can't even talk to someone? Is the system just overloaded because of COVID-19 related claims? Has anyone else run into this specific error message recently and managed to resolve it?

i had this happen. turns out my account was HACKED. someone tried to change my direct deposit info. definitely call asap and tell them you need to verify your identity and banking info!

0 coins

omg now im really freaking out. were you able to get it resolved??

0 coins

Yes! But only after I got through to a person. They had to put additional security measures on my account. Check your email spam folder too - they might have sent you alerts

0 coins

tip from someone who used to work at a call center: press 0 repeatedly during the automated menu. sometimes it triggers the system to put you through to an agent faster. not sure if it works with unemployment but worth a try

0 coins

NY unemployment: 28 effective days remaining but can't certify after 9/12/2021 - claim still active until March 2022

I still have 28 effective days remaining on my account but there's no option to certify my claim anymore. My benefit year ending date shows as March 6, 2022 with a weekly benefit amount of $504.00. My maximum payable is $13,104.00. I've been working throughout most of 2020 and only started collecting unemployment in March 2021. When I log in to uihp2.labor.ny.gov, I can see my payment history and that I last certified for benefits for the week ending 09/12/2021, but now the certification option has disappeared completely. According to my official record of benefit payment history, my current claim shows: - Start/Effective Date: 03/01/2021 - Benefit Year Ending Date: 03/06/2022 - Weekly Benefit Amount: $504.00 - Maximum Amount Payable: $13,104.00 - Effective Days Remaining: 28 I checked the NY Department of Labor website around September 1, 2021 at 2:13 pm, and everything looked normal. It shows my latest transaction as of 09/12/2021, confirming that I last certified for benefits for the week ending that date. But when I tried to certify again, the option is gone. Do I need to file a new claim even though my benefit year hasn't ended yet and I still have 28 remaining days? The system is showing my claim is still active but won't let me certify! Anyone else experiencing this issue with the NY Department of Labor unemployment system?

DEFINITELY call! A friend of mine lost 4 weeks of benefits because they didn't call right away when their certification button disappeared. Don't wait!

0 coins

I've been dealing with NY unemployment for 18 months now and the system is just broken. Sometimes the certification option disappears randomly and reappears a day later. Sometimes it means there's a hold. Sometimes it means you need to call. There's literally no way to know without talking to someone. When you finally get through, make sure they check ALL possible issues and don't just give you a quick answer.

0 coins

Thanks for the advice! Really appreciate your insight after dealing with this for so long.

0 coins

Been trying to get through to NY unemployment since August - constant busy signals and hang ups

I filed my claim back in August and haven't seen any progress on my application for almost 3 months now. Every single time I try calling the ny unemployment office, I get a busy signal and then it just disconnects me. I've been trying different times - early morning, late afternoon, middle of the day - nothing works. The website just shows my claim as 'pending' with no other information. My savings are almost completely gone at this point and my landlord is getting impatient. Has anyone managed to actually speak to a real person there? This is beyond frustrating.

I had similar issue but when I finally got thru agent said they couldn't find my claim in the system at all!!! Had to reapply from scratch and then wait another 6 weeks. Check that your claim is actually in their system.

0 coins

That's terrifying. How did you eventually confirm it was in their system?

0 coins

Had to talk to an agent... which meant more endless calling ๐Ÿ˜‘ But seriously, might be worth the effort of using claimyr.com like others mentioned just to confirm your application wasn't lost

0 coins

after 2 months of the same busy signal BS i broke down and used claimyr. got through to an agent who fixed my claim that day. my benefits hit my account 2 days later. was in the EXACT same position as you.

0 coins

Prev1...12641265126612671268...1378Next