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If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.
Anyone notice how the ny unemployment website always seems to be "down for maintenance" exactly when you need to use it? 🙄
its like they WANT us to miss deadlines so they don't have to pay us
here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷‍♀️
If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.
Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.
most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄
Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate
I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.
How did you get through to someone to check this? I've been trying to call for weeks.
I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.
If you still get paper mail from them, the 1099G should arrive soon. But honestly, the online version is available sooner. I'd check there first. Just login and look under tax documents.
FYI for everyone - if you never got unemployment benefits in 2023, you won't get a 1099G for this tax year. They only send them for years when you actually received payments.
Yeah I did receive benefits for about 4 months in 2023 so I definitely should have one.
AstroExplorer
Have u tried calling from a different phone number? They might be blocking ur number if u called too many times in one day (yes they actually do this 🙄
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Giovanni Moretti
bruh they've had my back pay on hold for SIX MONTHS. everytime i call its 'we'll escalate your issue' and nothing happens. the whole system is a joke
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Zara Khan
•six months?? oh god that's terrifying. i've only been waiting 4 months and i'm already at my breaking point
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Giovanni Moretti
•yep. tried everything until I finally found claimyr.com last week. finally got someone on the phone who actually helped. got my payment released next day.
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