New York Unemployment
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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
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- DO NOT post call problems here - there is a support tab at the top for that :)
Will NY unemployment take my new benefits to cover an old overpayment from when I started a job?
Just got off the phone with the unemployment office and they dropped a bomb on me. They're saying I might have received an overpayment for about 2 weeks back in August 2022 when I started my previous job. I thought I reported everything correctly but apparently there might be some overlap issues. Now I have a new claim that was recently approved (got laid off in June) and I'm worried about what happens next. If they determine I do have to pay back those 2 weeks from last year, will they just deduct it from my current benefits? Will my current claim stay active while they take payments? Never had to navigate this situation before and I'm stressing out about potentially losing my current benefits entirely. Anyone dealt with this before?
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Stuck waiting for NY unemployment back pay since October - can't get through to ANY agents
I've been waiting for my retroactive unemployment payments since October and here we are in February. I managed to reach someone back in December who told me everything was good on my account and they just needed to release the funds. Since then, I've been calling every single day but keep getting that annoying message 'due to high call volume, our agents are currently busy, please call back later.' EVERY. SINGLE. DAY. The same thing! I've tried calling at different times - early morning, lunch time, right before they close - nothing works. At this point I'm completely out of ideas and getting desperate. My savings are almost gone and I need that money NOW. Has anyone actually been able to get through to a real person lately? Any suggestions for what I should try next?
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Have u tried calling from a different phone number? They might be blocking ur number if u called too many times in one day (yes they actually do this 🙄
bruh they've had my back pay on hold for SIX MONTHS. everytime i call its 'we'll escalate your issue' and nothing happens. the whole system is a joke
six months?? oh god that's terrifying. i've only been waiting 4 months and i'm already at my breaking point
yep. tried everything until I finally found claimyr.com last week. finally got someone on the phone who actually helped. got my payment released next day.
NY unemployment shows as pending for 3 months with no determination letter
Filed for ny unemployment back in August after getting laid off from my warehouse job. System has been showing my claim as pending for almost 3 months now and I still haven't received any determination letter. For about 8 weeks my account was showing my old BYE date from a previous claim. Just checked today and they finally updated my claim with a new BYE date, but still no payments. Anyone know when they might actually start paying me? My savings are almost gone and rent is due next week. Been certifying every single week without fail.
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Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.
most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄
Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate
I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.
How did you get through to someone to check this? I've been trying to call for weeks.
I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.
Any tips for getting through to ny unemployment after 3 months of waiting?
Just joined this group after leaving another one that was full of political garbage and spam posts. Applied for benefits back on 11/24/22 and still haven't heard anything from unemployment. Every time I call I just get stuck in the automated system and can never reach an actual person. Started reaching out to my local Assemblywoman about three weeks ago and her office staff has been sending emails to the department trying to get someone to call me. They said I should expect a call "within a few days" but I'm not holding my breath at this point. Had to start digging into my emergency fund which is almost gone now. Anyone else stuck in this limbo or have any advice?
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If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.
ID.me verification nightmare with NY unemployment - can't link accounts
I've been struggling for two weeks trying to get ID.me connected to my unemployment account. The system keeps giving me errors when I try to link them together. I uploaded my driver's license and vaccination card to the ID.me website, but I'm not sure if that's even enough or if I'm doing this right. The unemployment portal just keeps throwing me in circles when I try to verify my identity. Has anyone successfully linked their accounts recently? I'm desperate to get this figured out since my rent is due soon and I haven't received any payments. What else should I be uploading to ID.me? Really need my money to come through soon.
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here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷‍♀️
If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.
Wow I didn't even think about this option. How do I find my state rep?
Google "who is my NYS senator" or "who is my NYS assembly member" - there are lookup tools where you enter your address. Their offices literally have staff dedicated to unemployment issues now!
Mei Zhang
In my experience with ny unemployment, they'll keep your claim active but reduce your weekly payment. The bigger issue is that they don't always tell you BEFORE they start taking the money. My payment suddenly dropped by 35% one week with no warning. Had to call multiple times to figure out why.
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Ravi Choudhury
AuthorThat's scary...did they eventually send you any kind of formal notice?
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Mei Zhang
Yes but it came AFTER they already started taking the money 🤦‍♂️ The notice explained everything but by then I'd already panicked about the reduced payment
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Liam McGuire
Hi, I work as a benefits counselor. Yes, your claim will remain active while they recoup the overpayment. They typically withhold a percentage (25-50%) of your weekly benefit until the overpayment is recovered. You have the right to appeal the determination or request a waiver if repayment would cause financial hardship.
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Amara Eze
Is this actually true? I heard they NEVER approve hardship waivers anymore.
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Liam McGuire
They still approve them, but the standard is quite high. I've seen about 1 in 5 get approved in my experience. The key is thorough documentation and clearly showing how the repayment would affect your ability to pay for necessities.
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