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If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.
If you still get paper mail from them, the 1099G should arrive soon. But honestly, the online version is available sooner. I'd check there first. Just login and look under tax documents.
Have yu tried going to a career center in person? sometimes face to face is better than these phone calls tbh
ok so im in THIS EXACT situation right now. overpayment notice came outta nowhere. turns out they think I didnt report some freelance income (i did report it all). i finally got through using claimyr.com after two weeks of trying the regular number. agent told me it was a system error and fixed it on the spot. try that, seriously.
Have you tried going to one of the actual unemployment offices in person? Sometimes that's the only way to get help with complex issues.
KylieRose
here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷♀️
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Miguel Hernández
If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.
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Hugh Intensity
•Wow I didn't even think about this option. How do I find my state rep?
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Miguel Hernández
•Google "who is my NYS senator" or "who is my NYS assembly member" - there are lookup tools where you enter your address. Their offices literally have staff dedicated to unemployment issues now!
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