New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

pro tip: call EXACTLY at 7:59:50am so that you're already on the line when they open at 8am. Still not guaranteed but way better odds of getting through. Thats how I finally reached a human after 2 weeks of trying.

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This doesn't work anymore. Everyone knows this trick now so the lines are jammed at 8am. Better to try around 10:30am or after 3:30pm when volume drops a bit.

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Javier Torres

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I'm sorry ur dealing with this. The ny unemployment system is a complete joke. They say they've 'improved' it but it's still running on technology from the stone age. Hope u get ur money soon 😢

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Ava Martinez

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im going through this right now too!!!! so annoying. finally had to have my state rep's office call them to get the date because they never sent the letter. might be worth contacting your local representative if you keep hitting walls.

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Zainab Omar

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how do you find your state rep? and what info do you need to give them?

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Ava Martinez

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just google "NY state representative" + your address. you'll need your claim ID, contact info, and a brief explanation of your issue. they have caseworkers who handle this stuff all day.

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Connor Murphy

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My virtual hearing was actually pretty painless once I got the date sorted out. Judge was super nice and the whole thing took like 20 minutes. My employer didn't even show up lol. But getting the actual info beforehand was a NIGHTMARE.

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Pro tip: if your hearing is by phone, use earbuds/headphones so your hands are free to look through your documents while talking. Sounds obvious but I didn't think of it until halfway through my hearing and was struggling to juggle everything.

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Omar Hassan

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Ok but has anyone actually WON one of these hearings when the employer showed up? My old boss is def gonna be there with HR and probably a lawyer. I feel like I don't stand a chance.

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Diego Chavez

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I lost mine when going against a company lawyer. Wish I'd had my own representation. Don't underestimate how prepared they'll be.

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NeonNebula

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It really depends on the specifics of your case. If you were genuinely laid off and have any proof, that should be enough regardless of who they bring. The burden of proof is on the employer to show why you shouldn't get benefits.

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Omar Fawaz

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Any updates on this? I'm in the exact same situation and wondering if i should change my withholding for future payments at least

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From what everyone is saying, looks like we won't get the withheld taxes back until filing next year (if at all). I'm thinking of changing my settings to get the full amount for now and just saving some for taxes myself.

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Chloe Martin

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Not sure if this helps but I was in a similar situation... had taxes taken out and then heard something about a tax break. Turns out the tax break was only for 2020 unemployment during COVID times. For 2021-2023, unemployment is fully taxable again. You're probably better off having kept the withholding on so you don't owe a bunch when tax season comes around.

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Carmen Ortiz

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keybank is THE WORST. literally the most incompetent bank I've ever dealt with. took me 3 months to get my money back after fraud. i feel ur pain.

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FR tho!!! Why does NY unemployment even use them? Their customer service is a joke. 🤡

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Zoe Papadakis

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they don't even have physical branches in most places! how does that make any sense for unemployment benefits???

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Jamal Carter

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CALL YOUR STATE SENATOR!!!! I cannot stress this enough. The regular unemployment phone lines are useless. My state senator's office got my issue fixed in ONE WEEK after I spent 4 months trying to fix it myself.

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