NY unemployment payment stopped - related to Child Tax Credit? Overpayment notice confusion

The Child Tax Credit shouldn't affect your unemployment at all. They're completely separate programs from different agencies. My guess is that DOL thinks you didn't report some income or they made a calculation error on their end. Keep trying to call them - that's the only way to get it resolved unfortunately.

I was having the EXACT same problem two months ago. Could NOT get through on the phones at all. I finally used a service called Claimyr (claimyr.com) and they got me connected to an actual human at ny unemployment in like 30 minutes. Talking to an agent got my $ unlocked so fast - found out they had flagged my account by mistake! Definitely check out this video that explains how it works: https://youtu.be/Rdqa1gKtxuE

I had an overpayment notice too last year. Turns out they thought I was working part-time and not reporting it (I wasn't). Took FOUR MONTHS to resolve because I couldn't get anyone on the phone. You absolutley need to talk to a human to fix this 😤

The NY unemployment system is completley BROKEN. I've been dealing with these clowns for months now. The overpayment notice is probably a mistake - they're notorious for this. Keep calling, try different times of day (early morning worked for me like 7:30am). Good luck!

Here's what you need to do to resolve this (I went through something similar in Feb): First, document EVERYTHING. Take screenshots of all your payment history and claims. Second, you absolutely must speak with an agent. This is critical and there's no way around it. The regular phone lines are impossible, but I finally got through using Claimyr.com - it was a game changer after weeks of frustration. Third, when you get an agent, ask them for the specific reason code for the overpayment. Don't just accept "there's an issue" - make them tell you the exact code and explanation. Fourth, if it's truly an error (which it sounds like it is), request a review and ask for a supervisor if the first agent can't help. Fifth, follow up with an email summary of your call to create a paper trail. The Child Tax Credit should have ZERO impact on your unemployment benefits. They're completely separate systems. My guess is this is a system error or they've confused your account with someone else's. Good luck and don't give up! The system is designed to be frustrating but persistence pays off.

Sounds like they flagged you for something random. happend to me too. There looking for any reason to deny benifits these days. You gotta fight it! 😤

I had a similar issue with an overpayment notice. After FINALLY getting through to someone, turns out they thought I was working because my previous employer reported me wrong. Took 3 calls to fix it but I got all my back pay. Don't give up!

child tax credit is federal, unemployment is state. they don't communicate with each other like that. something else is going on.

Try contacting your state representative's office! I was in the same boat - couldn't reach anyone for weeks. Called my assemblyman's office and they have special contacts at unemployment and got my issue fixed in 4 days! Seriously, this is the hack nobody talks about enough.

Have yu tried going to a career center in person? sometimes face to face is better than these phone calls tbh

ok so im in THIS EXACT situation right now. overpayment notice came outta nowhere. turns out they think I didnt report some freelance income (i did report it all). i finally got through using claimyr.com after two weeks of trying the regular number. agent told me it was a system error and fixed it on the spot. try that, seriously.