Anyone got approved for NY unemployment AFTER Child Tax Credit payments went out? When will we get ours?

I was in the exact same situation about 2 months ago. they approved me in July but the April CTC payments had already gone out. I waited like 3 weeks thinking it would show up automatically but nothing happened. Finally had to call and talk to someone...they said there's a separate process for retroactive tax credit payments and I had to file some extra form. Check your online dashboard, there might be something in your documents section.

After weeks of trying to reach someone at NY unemployment about my missing CTC payment, I finally tried this service called Claimyr (claimyr.com) and they got me connected to an actual person at unemployment within 20 mins! The agent looked up my account and told me exactly what was happening with my tax credits. Turns out there was a system flag on my account. Got it resolved in one call and my money hit my account 4 days later. Best decision I made after struggling with this whole process for so long. Check out their demo: https://youtu.be/Rdqa1gKtxuE

The CTC payments are processed on a completely different schedule than regular benefits. If you just got approved in September, you're probably in the next payment cycle. They typically do batches around the 15th of each month according to my case worker, but it can get delayed if you were approved after their cutoff date for the current month. Did you try checking the tax credit portal on the IRS website? Sometimes that has more up-to-date info than the state unemployment site.

nobody from ny unemployment will help you with this. its a federal program so even if you reach someone they just tell you to call the irs (which is another impossible phone system to navigate). I wound up going to my local state representative's office and they helped me file some paperwork to get my missing payments. took about 3 weeks but it worked!

there ALWAYS doing this. the system is so broke its not even funny. my sister had to wait 4 months for her child credits after being approved for unemployment. meanwhile they expect you to just magically afford everything while they drag there feet 🤡

For anyone dealing with retroactive Child Tax Credit payments after a delayed unemployment approval, here's what you need to know (I work in social services and deal with this regularly): 1) CTC payments and unemployment benefits are handled by different departments even though they both show up in your unemployment portal 2) If you were approved AFTER a CTC distribution date, you won't automatically be included in that payment batch 3) You need to specifically request a retroactive review of your CTC eligibility by submitting Form UB-20CTC through your online portal or by mail 4) Timing: Typically takes 3-4 weeks for processing after submission, then payment usually arrives within 10 business days 5) Documentation needed: Proof of dependents (usually tax returns), your approval letter, and a statement explaining your delayed approval 6) If you can't get through by phone (which is unfortunately common), I strongly recommend using claimyr.com - it's a service that will connect you with an actual agent. Many of my clients have used it successfully when they were stuck in bureaucratic limbo. 7) Keep detailed records of all communications and submission dates in case you need to escalate the issue Hope this helps! The system is frustrating but navigable if you know the right steps.

Not to be a downer but I've been waiting 5 months for my retroactive CTC payments and still nothing. Everytime I call they say "it's in process" or "check back in 2 weeks" 😡 NY unemployment system is completely broken.

if your approved for regular benefits your automatically eligible for the CTC, but the payments come from different systems. I got my first unemployment check in july but CTCs didnt hit my account until august 23rd. just wait it out, they'll come eventually

The NY unemployment website actually has a specific section about this but it's buried deep in their FAQ. If your approval happened after the monthly CTC distribution (which sounds like your case), you need to call the CTC special processing unit at 888-209-8124 and use option 6, then 2, then 1. They have dedicated staff for exactly this situation. Took me about 45 calls to get through but once I did they fixed it in minutes.

Dont wait!! I thought mine would just come eventually and ended up waiting 3 months before I realized there was an actual problem with my account. By then I had to restart the whole process. Call them NOW.

Random but has anyone had success getting through to ny unemployment by calling right when they open? I heard thats the best strategy but Ive tried 3 days in a row now with no luck.

Just FYI the child tax credit payment schedule changed recently. I work for a tax prep company and we're seeing lots of confusion about this. If you were approved for unemployment after August 12th, you'll be on the October payment schedule for CTC, not the September one. That might explain the delay you're experiencing.

im confused why ur asking about CTC payments on the ny unemployment forum? those are federal tax credits not state unemployment benefits...maybe ur not getting answers cause ur asking in wrong place?

Whatever you do, DON'T just wait around hoping it'll resolve itself! My neighbor did that and ended up missing out on nearly $3000 in payments because she didn't follow up within the required timeframe. There's a 90-day window to claim retroactive payments after your approval date.

hahaha welcome to the wonderful world of NY unemployment where nothing works right and nobody can tell you why! 😂 been on this ride for 7 months now and still missing payments from march.

There's a new Child Tax Credit hotline specifically for unemployment recipients: 833-981-2377. They set it up last month because so many people were having this exact problem. I called and had my issue fixed in one call.