New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Has anyone here ever successfully appealed a denial? I'm wondering if that's what I'll need to do next if I can't get through on the phone. Is there a specific form or process for that in NY?

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Yes, you can request a hearing to appeal a denial. You have 30 days from the date on your determination letter to request an appeal. The form is online in your NY.gov account under "Forms and Documents" or you can call and request one. Make sure to have documentation ready that supports your case - pay stubs, employment dates, etc. The hearing is usually done by phone with an administrative law judge.

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UPDATE: Finally got through this morning! Called right at 8am and only waited about 25 minutes. The agent said they were using my wrong base period and that I DO qualify! She fixed it right there and said I should see my determination update in 2-3 business days. So relieved! Thanks everyone for your help and suggestions.

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That's great news! This is exactly why speaking to an actual person is so important with these issues. Glad you got it sorted out!

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You're giving me hope! Going to try the 8am call tomorrow. So happy it worked out for you!

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When I had to renew my claim back in March, they also asked me if I had received any severance pay or vacation payout from my last employer. My situation was a bit different though because I had been working part-time for a while before getting laid off again. But yeah, the job search documentation is super important! I actually missed a week of benefits because I couldn't prove I'd been looking for work one week when I was sick.

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That's a good point about severance/vacation payouts. They use that to calculate if you have any offset weeks where you wouldn't receive benefits even though you're eligible for a new claim period.

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Update: So did your sister make the call yet? What happened? I'm curious because my brother has to do the same thing next month and I want to prepare him.

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She just finished the call! It went WAY better than she expected. Took about 30 minutes total. They mostly just confirmed her information was the same and verified her work search activities (thank you all for the heads up on that - she spent yesterday putting together her records). They told her she'll receive her first payment on the new claim within 7-10 days. Really appreciate everyone's advice here!

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My sister had same problem but hers finally came yesterday. She requested on Jan 11th so its taking them like a month+ to send these out. Last year only took like a week! Their system is probably broken again like everything else they do...

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hey so did u ever get your form yet? im still waiting on mine and its been almost 5 weeks now!!!

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UPDATE: Finally received my 1099G yesterday! So it took exactly 4 weeks from request to delivery. I also managed to get through on the phone using the dedicated hotline number that someone mentioned above. The rep said they're extremely backlogged this year because of the system update. Hope yours comes soon!

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my form says i got $8.12 in interest lol are they really gona care if i just dont report that??

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Technically, all interest income should be reported regardless of the amount. However, the IRS only requires financial institutions to issue 1099-INT forms for interest payments of $10 or more. Since your amount is below that threshold, you likely didn't receive an official form, but it's still legally required to be reported. That said, the tax impact on $8.12 would be extremely minimal - probably less than $2 depending on your tax bracket. The IRS typically has bigger concerns than chasing down a few dollars in tax revenue.

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After reading all these comments, I'm gonna just report it and be done with it. Not worth the stress over a few bucks. But I'm definitely remembering this the next time I hear the NY unemployment department talk about how they're "improving services." 🙄 Thanks everyone for the information and commiseration!

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This ID verification thing is happening to EVERYONE lately!!! My cousin just went through this last month! They're just trying to slow down payments!!! Make sure you call EVERY DAY until they fix it!!!

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While it is happening more frequently, calling every day won't necessarily speed up the process. The verification team is separate from the call center staff. The best approach is to submit clear, legible documents as quickly as possible and then follow up once per week for status updates. Document every call with date, time, and representative name.

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UPDATE 2: Just wanted to let everyone know that I finally got this resolved! I submitted my ID documents (driver's license, SS card, and birth certificate) through their portal. It actually only took 8 days for them to verify everything, which was faster than the 2-3 weeks they quoted me. Once verified, I was able to certify for all the weeks I missed. Money should be in my account in 3-5 business days. If anyone else runs into this problem, make sure your documents are clear and that all four corners are visible in the photos/scans!

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Great news! Thanks for updating us. This is helpful information for others who might encounter the same issue. The document quality tip is especially important - I've seen many cases where verification was delayed simply because the submitted documents were poor quality or partially cut off.

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thx for the update! glad it worked out faster than they said!

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