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That's great you were able to speak with someone! Just to let you know, when you certify for those missed weeks, make sure you answer "Yes" when it asks if you were ready, willing and able to work during those weeks. Some people mistakenly say "No" because they're thinking about their current situation rather than the week in question.
FINAL UPDATE: It worked! I was able to certify for all my missed weeks this morning, and the system is now showing those payments as "pending" with a release date of next Tuesday. Such a relief! Thanks everyone for your help.
I had a whole different issue with my claim last year but I just wanted to say I feel your pain with the endless phone calls. The NY unemployment system is seriously the most frustrating thing I've ever dealt with. Hang in there!!
UPDATE: I tried the Claimyr service that someone recommended above and it actually worked! Got through to a real person at NYSDOL in about 25 minutes. The agent was super helpful once I explained everything. She did a three-way call with KeyBank and confirmed my address was different in their system. They're expediting a new card to me that should arrive in 3-5 business days. Such a relief to finally have this resolved! Thanks everyone for your help and suggestions.
That's awesome! So glad it worked out for you! It's crazy how something that should be simple turns into such a nightmare, but glad you finally got it resolved.
has anyone else noticed the refund amounts are different than what the tax software estimated??? i was supposed to get like $870 but only got $721
That's common. The tax software estimates based on the information you provide, but the IRS makes the final calculations. The difference could be due to rounding errors, different interpretations of tax law, or corrections to reported income. If the difference is significant (over $200), it might be worth investigating.
UPDATE: I finally got through to the IRS using that Claimyr service someone mentioned above. Turns out they had the wrong direct deposit info for me (somehow a digit got changed). They're mailing me a check instead which will take another 2-3 weeks. At least I know what's happening now! Thanks everyone for your help!
Mei Liu
Just a friendly reminder that if you have questions about other government assistance programs that might be available while you're receiving unemployment benefits, you can check the NY.gov website for comprehensive information about complementary services.
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Jamal Carter
•That's actually really helpful advice. When I was struggling with my unemployment claim last month, I found out I qualified for some other assistance programs I didn't even know about. The NY.gov site has everything linked.
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AstroAdventurer
ok but can we still post about problems with the unemployment website or is that considered off topic??? sometimes i need help figuring out which buttons to click
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Zoe Papadakis
•Questions about the NY unemployment website, application process, and claim management are definitely on-topic and welcome in this group! That's exactly what we're here for.
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