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Just a friendly reminder that if you have questions about other government assistance programs that might be available while you're receiving unemployment benefits, you can check the NY.gov website for comprehensive information about complementary services.
That's actually really helpful advice. When I was struggling with my unemployment claim last month, I found out I qualified for some other assistance programs I didn't even know about. The NY.gov site has everything linked.
ok but can we still post about problems with the unemployment website or is that considered off topic??? sometimes i need help figuring out which buttons to click
That's great you were able to speak with someone! Just to let you know, when you certify for those missed weeks, make sure you answer "Yes" when it asks if you were ready, willing and able to work during those weeks. Some people mistakenly say "No" because they're thinking about their current situation rather than the week in question.
FINAL UPDATE: It worked! I was able to certify for all my missed weeks this morning, and the system is now showing those payments as "pending" with a release date of next Tuesday. Such a relief! Thanks everyone for your help.
My sister got 6 weeks backpay after her citizenship papers got processed but it took like 2 months to get the money so don't expect it super fast
2 MONTHS??? I can't wait that long! My rent is due next week! 😱
Once you get through to a claims specialist and they process your documents, payments are typically released within 3-5 business days. However, there is a backlog currently, so some claims are taking 7-10 business days to process. If you're facing immediate financial hardship, be sure to mention this to the claims specialist - they can sometimes flag accounts for expedited processing in hardship cases. Also make sure to check for any action items in your online account daily, as sometimes they request additional verification.
Thank you for that timeline. I'll definitely mention my financial situation when I call. I've been checking my account obsessively anyway, so I'll keep an eye out for any requests.
Ethan Davis
I had a whole different issue with my claim last year but I just wanted to say I feel your pain with the endless phone calls. The NY unemployment system is seriously the most frustrating thing I've ever dealt with. Hang in there!!
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Anastasia Sokolov
UPDATE: I tried the Claimyr service that someone recommended above and it actually worked! Got through to a real person at NYSDOL in about 25 minutes. The agent was super helpful once I explained everything. She did a three-way call with KeyBank and confirmed my address was different in their system. They're expediting a new card to me that should arrive in 3-5 business days. Such a relief to finally have this resolved! Thanks everyone for your help and suggestions.
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CyberNinja
•That's awesome! So glad it worked out for you! It's crazy how something that should be simple turns into such a nightmare, but glad you finally got it resolved.
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Zara Ahmed
•Great news! And definitely follow through on setting up direct deposit to your personal bank account once you get the card - it'll prevent this from happening again in the future.
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