Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
UPDATE: It's been 5 days and nothing yet. Called again today and waited 1.5 hours to speak to someone. They said my backpay was "in process" and that I should see it "soon" but wouldn't give me an exact timeline. Frustrating, but at least it's supposedly moving forward. Will keep updating.
OMG same EXACT thing happened to me!!! They keep saying "in process" or "in the queue" but won't give a date. It's been 8 days since I was promised "3-5 days" for payment. This is INSANE!
FINAL UPDATE: Just wanted to close the loop on this. My backpay finally came through today - 9 days after speaking with the specialist (not the 3 days promised). It came as two separate deposits a few hours apart. So for anyone still waiting - it does eventually happen, but be prepared for longer timeframes than what they tell you. Don't give up!
CONGRATS!!! This gives me hope! I'm on day 11 of waiting. Did you do anything special to make it happen or just wait?
Just waited, though I did call twice during that time to check status. Not sure if that helped or not. Fingers crossed yours comes soon!
Join the conversation
My heart goes out to you! I'm going through something similar but mine says I made way LESS than I actually did. So they're giving me like $187 a week when I should be getting the maximum benefit! This system is seriously rigged against us. I'm definitely going to request a hearing after seeing your post. Thank you for sharing this info!
Quick tip: While waiting for your hearing, continue certifying for benefits each week. Even though you're not getting paid right now, if the hearing goes in your favor (which it should if you have proper documentation), you'll receive backpay for all properly certified weeks. Missing a week of certification means losing that week of benefits permanently.
I've been certifying every Sunday like clockwork! No way I'm missing out on that backpay after all this hassle. Thanks for the reminder though - it's definitely important info for anyone in this situation.
Join the conversation
When I had trouble reaching someone at unemployment about a missed deadline, I used Claimyr to get through to an agent right away. It was worth it because I got my issue resolved in one call instead of spending days trying to get through. Their video shows how it works: https://youtu.be/Rdqa1gKtxuE - the site is claimyr.com if anyone needs it for deadline issues.
Does that actually work? I spent 3 days trying to reach someone last month!
Yep! Got me through in about 10 minutes when I had been trying for days. Saved me from missing a payment cycle.
UPDATE: I just submitted the form! Thank you everyone for the help. The verification questions were confusing (they asked about my job search activities even though I'm partially employed?) but I filled everything out. The system gave me a confirmation number, so I guess that means it went through okay? So relieved!
Great news! Yes, the confirmation number means it was successfully submitted. Keep that number in your records just in case there are any questions later. And yes, they still ask about job search activities for partially employed individuals because you're expected to be seeking full-time employment while receiving partial benefits. Make sure you're keeping records of your job search efforts for future verifications.
Thank you! I'll start keeping better records of my job applications. And I'll set a calendar reminder for the next quarterly deadline so I don't panic again!
Join the conversation
Update: I called NYSDOL this morning and finally got through. The rep confirmed what everyone's saying - my benefit year is ending on August 9th. She said I should file a new claim online starting August 10th. Apparently I did earn enough at my temp job last fall to qualify for a new claim, but my weekly amount might be lower. Thanks everyone for the help!
Glad you got through! Good luck with the new claim. Just remember to keep certifying weekly while your new claim is processing - if it gets approved, they'll backpay you for those weeks.
does anyone know if we have to submit all our work search records when we refile? i haven't been keeping great track the past few months tbh
Yes, you should be prepared to provide work search records if requested. They don't always ask, but they can request them at any time. You're required to keep records for one year, so start documenting properly now in case they audit you.
GalaxyGlider
I work with unemployment claims professionally, and this is unfortunately a common issue. Here's the official process: 1. You must update your address in your NYSDOL account first 2. Then file the specific address change form (DC-4725) 3. Changes process every Sunday night in batch updates 4. KeyBank receives updates within 2-3 business days after that Total time should be about 5-7 business days IF everything is done correctly. If it's been longer than that, the error is likely that: (1) the form wasn't properly submitted, or (2) there's a mismatch in your identifying information between systems. My recommendation is to call NYSDOL directly and ask them to verify the address change was properly processed AND transmitted to KeyBank.
0 coins
Natasha Petrova
•This is exactly right. I forgot to mention the Sunday batch processing part. That's why my update took 10 days - I submitted the form on a Monday so I had to wait almost a full week before it was even processed in the first batch run.
0 coins
QuantumQuest
UPDATE: I finally got this resolved! I tried Claimyr to get through to NYSDOL (it actually worked!) and the agent confirmed I had never submitted the correct form. I had only updated my profile address but not filled out the specific DC-4725 form for banking info changes. The agent helped me submit it properly while on the phone. They also placed a note on my account and did some kind of manual sync with KeyBank. My new card should arrive within 7-10 business days. Thanks everyone for your help!
0 coins
Emma Davis
•Great news! Glad you got it resolved. The system is incredibly confusing!
0 coins
Amina Sy
•Thanks for updating! It's always helpful to hear when someone finds a solution. Hope your card arrives quickly!
0 coins