New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

you guys shud try calling right when they open... my brother got thru that way

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Mei Liu

I'm so frustrated for your daughter! The system is clearly failing people who need help most. Please come back and let us know what ends up working - it helps others who are stuck in similar situations.

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I definitely will update once we get this resolved! I appreciate all the helpful suggestions from everyone. It's been incredibly stressful for her, but at least now we have several concrete action steps to try.

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UPDATE: I tried the suggestion from earlier about using Claimyr for my IRS issue and it actually worked! Got through to someone in about 45 minutes instead of spending all day trying to call. The agent was able to fix the discrepancy between my unemployment reporting and what the IRS had on file. Might be worth checking out if none of the direct number tricks are working for you.

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Thanks for the update! I'm going to try the direct extension method first thing tomorrow morning, but if that doesn't work, I'll definitely consider Claimyr. Glad you got your issue resolved!

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why is this in the NY unemployment forum tho? there's probably better places to ask this question lol

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Yeah fair point! But I figured people dealing with unemployment probably have experience with hard-to-reach government agencies, and I was right! Got way more helpful advice here than I expected.

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The same exact thing happened to my cousin last year and it was a NIGHTMARE to fix!!!! The unemployment system in this state is completely BROKEN!! They take WEEKS to process anything and you can never reach anyone on the phone. Its absolutely CRIMINAL how they treat people!!!!

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yeah my brother had same problem too. said he spent like 3 days just trying to talk to someone

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Quick question - now that I've updated my direct deposit info, should I still activate the MetaBank card? Will my current payment be on there or will it go to my bank account?

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Yes, you should still activate the card. Any payments that were already processed before you updated your direct deposit information will be on the card. Only future payments will go to your bank account. The paperwork that came with the card should explain how to check your balance and access those funds.

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has anyone got a partial refund? mine was supposed to be $743 according to my tax forms but i only got $598 deposited. no explanation why it was less.

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Check if you had any existing state debts that would trigger an offset. Common reasons include: unpaid state taxes from previous years, child support arrears, unpaid parking tickets, or state university tuition debts. The NYSDOL is required to deduct these before issuing your refund, and they should have sent a notice explaining the deduction to your NY.gov message center.

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UPDATE: My refund just posted to my account this morning! For anyone else waiting, I'm in the $45K-$55K income range and filed in early February. Looks like they're definitely working through Batch 2 right now. Thanks everyone for the help and information!

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Lucky you! Still nothing on my end. Did they send you an email notification before it showed up or did it just appear in your account?

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No notification at all - it just appeared in my bank account this morning. The only reason I knew to check was because of this thread! You might want to keep an eye on your account if you're in a similar situation.

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u might wanna try calling 211, they can tell u about other help programs since unemployment isnt gonna work out

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That's a good idea, thanks. I'll give 211 a call tomorrow and see what they recommend.

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Omar Zaki

One last thing to consider: If you've had any employment at all in the more recent quarters, even part-time or gig work that you received a 1099 for, make sure to mention that when you speak with someone. Sometimes people don't realize that certain types of work can count toward their base period calculations. But from what you've described, it sounds like you're primarily doing casual odd jobs that probably wouldn't qualify as covered employment. When you speak with a representative (whether through the NYSDOL directly or using a service to reach them), be prepared with: 1. All your employment history for the past 18 months 2. Any tax documents you have 3. Information about your job search efforts This will help them give you the most accurate guidance about your specific situation.

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This is really helpful advice. I've done some gig work through apps over the past year, but wasn't sure if that counted. I'll gather all my documents before I call. Thank you for taking the time to explain everything so thoroughly!

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