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One more important thing: When you do connect with a claims specialist, ask them specifically for "retroactive payment release due to workshop compliance" - using the correct terminology can help ensure they process your request properly. Also request a confirmation number for the back payments being released and write it down. This gives you documentation if there are any further delays.
Definitely try to get through to someone directly - sounds like your application might be stuck in the same review process.
UPDATE: It's been 5 days and nothing yet. Called again today and waited 1.5 hours to speak to someone. They said my backpay was "in process" and that I should see it "soon" but wouldn't give me an exact timeline. Frustrating, but at least it's supposedly moving forward. Will keep updating.
FINAL UPDATE: Just wanted to close the loop on this. My backpay finally came through today - 9 days after speaking with the specialist (not the 3 days promised). It came as two separate deposits a few hours apart. So for anyone still waiting - it does eventually happen, but be prepared for longer timeframes than what they tell you. Don't give up!
Update: I called NYSDOL this morning and finally got through. The rep confirmed what everyone's saying - my benefit year is ending on August 9th. She said I should file a new claim online starting August 10th. Apparently I did earn enough at my temp job last fall to qualify for a new claim, but my weekly amount might be lower. Thanks everyone for the help!
Glad you got through! Good luck with the new claim. Just remember to keep certifying weekly while your new claim is processing - if it gets approved, they'll backpay you for those weeks.
does anyone know if we have to submit all our work search records when we refile? i haven't been keeping great track the past few months tbh
Yes, you should be prepared to provide work search records if requested. They don't always ask, but they can request them at any time. You're required to keep records for one year, so start documenting properly now in case they audit you.
NebulaNinja
UPDATE: I finally got through to someone! Used that Claimyr service and got a callback in about 30 minutes. The agent confirmed what everyone here said - April payments are always half because of tax adjustment. She helped me apply for the Hardship Acceleration which might get me the other half sooner, but it's not guaranteed. She also helped me find the payment schedule on the website so I can plan better for next time. Thanks everyone for your help! This forum saved my sanity today.
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Ethan Clark
Glad you got through! For future reference, you can also set calendar reminders for these quarterly adjustments. The full 2025 CTC schedule for NY unemployment recipients is:\n- January: Full payment\n- April: Half payment (tax adjustment)\n- July: Full payment\n- October: Full payment\n\nBookmark the payment schedule page in your account to easily check it throughout the year.
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