Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just a friendly reminder that if you have questions about other government assistance programs that might be available while you're receiving unemployment benefits, you can check the NY.gov website for comprehensive information about complementary services.
That's actually really helpful advice. When I was struggling with my unemployment claim last month, I found out I qualified for some other assistance programs I didn't even know about. The NY.gov site has everything linked.
ok but can we still post about problems with the unemployment website or is that considered off topic??? sometimes i need help figuring out which buttons to click
Questions about the NY unemployment website, application process, and claim management are definitely on-topic and welcome in this group! That's exactly what we're here for.
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glad u found it! btw if anyone else reading this needs help i had same problem last month, the 1099g is under "unemployment services" then click on "get your 1099g form" NOT in the regular message place
I had the same question last week! Found mine but was confused because the amount seemed wrong. Turns out they don't withhold taxes automatically anymore unless you specifically asked for it, so now I owe a bunch at tax time. Check if yours looks right!
That's an important point. For anyone reading this thread later - you can elect to have 10% federal tax withheld from your NY unemployment benefits, but you need to specifically request this option. For 2025 benefits, you can update your withholding preferences in your online account under "Payment Options." This can save you from owing a large sum when you file next year.
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I work with unemployment claims professionally, and this is unfortunately a common issue. Here's the official process: 1. You must update your address in your NYSDOL account first 2. Then file the specific address change form (DC-4725) 3. Changes process every Sunday night in batch updates 4. KeyBank receives updates within 2-3 business days after that Total time should be about 5-7 business days IF everything is done correctly. If it's been longer than that, the error is likely that: (1) the form wasn't properly submitted, or (2) there's a mismatch in your identifying information between systems. My recommendation is to call NYSDOL directly and ask them to verify the address change was properly processed AND transmitted to KeyBank.
This is exactly right. I forgot to mention the Sunday batch processing part. That's why my update took 10 days - I submitted the form on a Monday so I had to wait almost a full week before it was even processed in the first batch run.
UPDATE: I finally got this resolved! I tried Claimyr to get through to NYSDOL (it actually worked!) and the agent confirmed I had never submitted the correct form. I had only updated my profile address but not filled out the specific DC-4725 form for banking info changes. The agent helped me submit it properly while on the phone. They also placed a note on my account and did some kind of manual sync with KeyBank. My new card should arrive within 7-10 business days. Thanks everyone for your help!
Great news! Glad you got it resolved. The system is incredibly confusing!
Thanks for updating! It's always helpful to hear when someone finds a solution. Hope your card arrives quickly!
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u know what's INFURIATING? when u finally get through to someone & they just tell you to "wait" like that helps pay the bills!!! i bet if THEY weren't getting paychecks they'd fix the system real quick!!!
preach!!! 👏
Update: I tried that Claimyr service someone mentioned and actually got through to a specialist! They explained my claim was pending because my former employer hadn't responded to their inquiry yet (they have 10 days apparently). The agent put a note to expedite once that deadline passes, which is in 2 days. So relieved to at least know what's happening now! Thanks everyone for your help and commiseration. Will update when/if my status changes.
That's great news! And yes, employers have 10 business days to respond to the claim notice. If they don't respond by the deadline, NYSDOL will typically process the claim based on the information you provided. Make sure you keep certifying each week while waiting!
let us know how it goes! fingers crossed for u
Keisha Jackson
Great news! Yes, direct deposit to your regular bank account is typically faster and more reliable. You can make that change in your NY.gov account under payment preferences. Glad it worked out!
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Natasha Romanova
So glad it worked out! I switched to direct deposit and haven't had any issues since.
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