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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Quick update on the Form UI-BPA2025 that was mentioned earlier - make absolutely sure you complete Section 4C correctly. This section requires you to list each specific day you certified for the missing weeks. If you can't remember the exact dates, you can find them in your account under "Certification History." Many back pay requests get delayed because this section is incomplete. Also, after submitting both forms, call again after 5 business days to confirm they were received and are being processed. The system doesn't always send confirmation notifications for back pay requests.
Thank you SO much for this tip! I just downloaded the form and was about to start filling it out. I'll make sure to be super detailed with the certification dates.
Just wanted to follow up - did you get this resolved? I'm curious if any of the suggestions here worked for you.
FINALLY got it resolved yesterday! The UI-BPA2025 form was the key - apparently my case was stuck in some weird limbo state. I also used Claimyr to get through to someone quickly after trying for 2 hours on my own with no luck. The agent was able to see both my forms and pushed it through to processing. Money should be in my account by Tuesday! Thanks everyone for all your help!!!
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btw has anyone else noticed the website is always "down for maintenance" exactly when you need to certify? like they do it on purpose to make it harder
omg yes!!!! always sunday nites when everyone trying 2 certify. so annoying!!!
The maintenance windows are actually scheduled and posted on their website in advance. It's usually 12am-7am on Sundays. They do this because it's the lowest traffic period. If you try to certify during normal business hours, you shouldn't encounter maintenance issues.
UPDATE: I finally got through to NYSDOL this morning! I followed multiple pieces of advice from this thread: 1. Called right at 8am 2. Asked specifically for a claims specialist 3. Mentioned the July system glitch affecting my pending certifications The specialist confirmed that my pending weeks will NOT disappear in September (which was my main worry). She said the July glitch affected a lot of people and they're still working through the backlog. She was able to release two of my three pending payments, and said the third one needs additional review but should be processed within 7-10 business days. So relieved! Thank you everyone for your help and suggestions!
lucky you got through! i'm gonna try the 8am trick tomorrow
Congrats! Nothing beats the relief of finally getting that payment issue resolved!
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When I had trouble with my claim I just gave up and got a job at Walmart lol. Not worth the headache dealing with government bureaucracy. Good luck tho!
I'm actually working now too, but those 4 weeks represent over $2,000 that I'm entitled to and really need. My savings got wiped out during the gap before I found my current job.
sooo what did u end up doing?? any luck getting your backpay yet??
I'm going to try a combination approach based on all this helpful advice. I'll submit the forms mentioned (TC-403.1 and UI-AT25), mail a physical letter with documentation, try calling the direct appeals line, and if all else fails, reach out to my state assembly person. I'll update once I get some results! Thanks everyone for the suggestions.
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UPDATE: I finally got through!!! Used that Claimyr service someone mentioned above and it actually worked. Had to wait about 30 mins but that's way better than the 2+ hours I was waiting before (and then getting disconnected). The agent fixed my pending payment issue - turns out there was a "verification flag" on my account that needed to be removed. Payment should process in 2-3 business days! Thanks everyone for your help!
Nice! Glad you got it resolved. What exactly was the verification flag for? I'm worried I might have the same issue.
Something about my employer response being incomplete. The agent was able to override it since they had all the info they needed. Definitely worth calling about if your payment is stuck!
Miguel Hernández
my friend works for nysdol and she told me its actually cuz they found a bunch of fraud in the system and are doing extra verification on all accounts this week. some ppl might not get the supplement anymore if their account gets flagged
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Liam Murphy
•This is incorrect information. The delay is related to scheduled system maintenance, not fraud investigations. While NYSDOL does regularly review accounts for potential fraud, the current supplemental payment delay is affecting users based on claim ID numbers as part of a planned update. Please be careful about sharing unverified information as it can cause unnecessary panic.
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Giovanni Rossi
Update: My supplemental payment just hit my account this morning! Looks like they're catching up on the delayed payments faster than expected. Has anyone else received theirs yet?
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Aaliyah Jackson
•Just checked and mine came through too! What a relief. Thanks everyone for the help and information!
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Sasha Ivanov
•That's great news! The NYSDOL website now has a banner announcement about the payments being processed ahead of schedule. Glad they fixed it quickly!
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