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is ur claim regular UI or something else? different programs have different rules bout BYE dates
It's regular UI. I was laid off from my retail job in November 2024.
Just wanted to follow up - were you able to get this resolved? Did you try calling them?
Yes! I finally got through to an agent who confirmed exactly what people here said - my account was under review because of the hearing. My payment was released yesterday and my BYE date is back to normal now. Thanks everyone for your help! For anyone else reading this with a similar problem, definitely keep certifying weekly even if payments are paused during review.
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This reminds me of last year when they switched payment processors and everyone's payments were late for like TWO WEEKS. I nearly got evicted! They never plan these system changes well.
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my friend works for nysdol and she told me its actually cuz they found a bunch of fraud in the system and are doing extra verification on all accounts this week. some ppl might not get the supplement anymore if their account gets flagged
This is incorrect information. The delay is related to scheduled system maintenance, not fraud investigations. While NYSDOL does regularly review accounts for potential fraud, the current supplemental payment delay is affecting users based on claim ID numbers as part of a planned update. Please be careful about sharing unverified information as it can cause unnecessary panic.
Update: My supplemental payment just hit my account this morning! Looks like they're catching up on the delayed payments faster than expected. Has anyone else received theirs yet?
Just checked and mine came through too! What a relief. Thanks everyone for the help and information!
That's great news! The NYSDOL website now has a banner announcement about the payments being processed ahead of schedule. Glad they fixed it quickly!
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Quick update on the Form UI-BPA2025 that was mentioned earlier - make absolutely sure you complete Section 4C correctly. This section requires you to list each specific day you certified for the missing weeks. If you can't remember the exact dates, you can find them in your account under "Certification History." Many back pay requests get delayed because this section is incomplete. Also, after submitting both forms, call again after 5 business days to confirm they were received and are being processed. The system doesn't always send confirmation notifications for back pay requests.
Thank you SO much for this tip! I just downloaded the form and was about to start filling it out. I'll make sure to be super detailed with the certification dates.
Just wanted to follow up - did you get this resolved? I'm curious if any of the suggestions here worked for you.
FINALLY got it resolved yesterday! The UI-BPA2025 form was the key - apparently my case was stuck in some weird limbo state. I also used Claimyr to get through to someone quickly after trying for 2 hours on my own with no luck. The agent was able to see both my forms and pushed it through to processing. Money should be in my account by Tuesday! Thanks everyone for all your help!!!
Fatima Al-Farsi
Just to clarify something important: Your friend should NOT submit a new claim. That will only complicate things further. This is just a payment processing issue with their existing claim. Also, make sure they keep certifying weekly (just once!) even if they're not receiving payments yet. Once the issue is resolved, they'll receive all back payments they're eligible for.
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Amara Nwosu
•Thanks for the warning! I'll make sure they don't file a new claim. They were actually considering that so you might have just saved them from making things worse.
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Amara Nwosu
UPDATE: My friend finally got through to NYSDOL this morning! You were all right - the double certification triggered a fraud review. They told her it would be resolved within 72 hours and all back payments would be processed. Thank you all for your help and advice!
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ElectricDreamer
•Glad they got it sorted! How did they finally get through? Was on hold forever or did they use that service?
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Amara Nwosu
•They used that Claimyr service someone recommended above. Said it was way easier than trying to get through on their own after multiple failed attempts.
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