Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just a heads up that my brother had this same issue and when he finally got the KeyBank card, he couldn't activate it because they had his SSN wrong in the system. Took another month to fix. The NYSDOL system is so broken it's unbelievable. They make everything as difficult as possible.
That's awful! I really hope that doesn't happen to me. I've already dealt with so many problems with my claim.
Just checking in - were you able to set up direct deposit? If so, you should see the funds in your account within 2-3 business days. If you run into any issues, let us know!
Yes! I set up direct deposit yesterday and just checked my account - the money actually hit my bank account this morning! So relieved right now. Thanks everyone for your help!
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Keep trying to reach someone at NYSDOL if you're confused! I was in a similar situation - got a KeyBank card out of nowhere. Spent DAYS trying to get someone on the phone to explain it. Finally used Claimyr (claimyr.com) and got through to an agent in about 20 minutes who explained everything. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Turns out they were processing adjustments for claims from early 2024 and found I was eligible for more money than I received. The agent explained everything and helped me understand what payments to expect.
is claimyr legit? seems weird to pay just to talk to unemployment ppl
Don't activate anything until you verify what it is!!! There are TONS of scams going around with fake bank cards. Call the official NYSDOL number (not any number that came with the card) and verify if they sent you something. Scammers are getting really good at making fake KeyBank cards that look just like the real ones.
That's a good point! I did check my unemployment account first and saw there was a payment issued, so I'm pretty sure it's legitimate. But you're right - always good to be careful.
This is partially accurate advice. You should definitely verify unexpected financial items, but KeyBank cards for NY unemployment do come with legitimate activation instructions and phone numbers. The safest approach is to check your NY.gov unemployment account first to confirm a payment was issued, then use the official KeyBank unemployment card website (not the general KeyBank site) to activate. The card is legitimate if it matches the official design and came in official packaging.
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my sister got hers but shes in buffalo and im in NYC. maybe theyre doing it by region? anyone else notice that pattern?
I'm in Albany and still waiting, but my coworker in Syracuse got hers last week. Both single filers. I doubt it's regional, probably just random batches.
Update for anyone still checking this thread - I called the tax department this morning (waited 45 minutes) and the representative told me they are STILL processing single filer unemployment tax refunds and will be through July. They're prioritizing earlier filers first, but there are apparently over 200,000 eligible returns to process just for singles. So hang in there!
Thanks for the update! I actually got mine yesterday finally! $1,180 deposited directly to my checking account. Such a relief.
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The NYSDOL system is COMPLETE GARBAGE. They do this ON PURPOSE to confuse people and hope you'll give up on getting your full backpay!!! I had to fight for MONTHS to get what I was owed. They started my backpay then "mysteriously" stopped it too. Don't let them get away with it!!!
While I understand your frustration, the batch processing of backpay is actually a technical limitation of their payment system, not an intentional delay tactic. The system dates back to the 1980s and wasn't designed to handle mass backpay processing.
That's just what they WANT you to think! Why would it take them until 2025 to fix a "technical limitation" from the 1980s?? Because they DON'T WANT TO! It's all about making it hard to get your money so some people give up!!!
Update: I just checked my account this morning and another batch of backpay hit my account! Looks like everyone who said to be patient was right. There are still a few weeks missing but I'm guessing those will come in the next batch. Thanks for all the advice!
awesome!! glad it worked out for u!
Great to hear! This is exactly how the system typically works. The remaining weeks should follow in another batch soon.
CosmicCaptain
Update: I decided to call NYSDOL today and finally got through after trying for hours. They confirmed my card was mailed on September 26th as shown online. The rep said to wait until October 17th (that'll be 3 weeks total), and if it still hasn't arrived by then, call back to request a replacement. Apparently there's currently a significant mail backlog affecting card deliveries across the state. So frustrating but at least I know it's not just me!
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Isabella Ferreira
•glad you got through! thanks for the update
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Malik Johnson
That's good information - thanks for sharing the update. The 3-week timeline matches what others have reported recently. Once you do get your card, remember to immediately set up your online account at KeyBank's site so you can monitor your balance and transactions. And definitely consider switching to direct deposit to avoid future card issues.
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CosmicCaptain
•Will do! This whole process has been so much more complicated than I expected. Really appreciate everyone's help and advice.
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