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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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my friend works for nysdol and she told me its actually cuz they found a bunch of fraud in the system and are doing extra verification on all accounts this week. some ppl might not get the supplement anymore if their account gets flagged
This is incorrect information. The delay is related to scheduled system maintenance, not fraud investigations. While NYSDOL does regularly review accounts for potential fraud, the current supplemental payment delay is affecting users based on claim ID numbers as part of a planned update. Please be careful about sharing unverified information as it can cause unnecessary panic.
Update: My supplemental payment just hit my account this morning! Looks like they're catching up on the delayed payments faster than expected. Has anyone else received theirs yet?
Just checked and mine came through too! What a relief. Thanks everyone for the help and information!
That's great news! The NYSDOL website now has a banner announcement about the payments being processed ahead of schedule. Glad they fixed it quickly!
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Just to clarify something important: Your friend should NOT submit a new claim. That will only complicate things further. This is just a payment processing issue with their existing claim. Also, make sure they keep certifying weekly (just once!) even if they're not receiving payments yet. Once the issue is resolved, they'll receive all back payments they're eligible for.
Thanks for the warning! I'll make sure they don't file a new claim. They were actually considering that so you might have just saved them from making things worse.
UPDATE: My friend finally got through to NYSDOL this morning! You were all right - the double certification triggered a fraud review. They told her it would be resolved within 72 hours and all back payments would be processed. Thank you all for your help and advice!
Glad they got it sorted! How did they finally get through? Was on hold forever or did they use that service?
They used that Claimyr service someone recommended above. Said it was way easier than trying to get through on their own after multiple failed attempts.
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Quick update on the Form UI-BPA2025 that was mentioned earlier - make absolutely sure you complete Section 4C correctly. This section requires you to list each specific day you certified for the missing weeks. If you can't remember the exact dates, you can find them in your account under "Certification History." Many back pay requests get delayed because this section is incomplete. Also, after submitting both forms, call again after 5 business days to confirm they were received and are being processed. The system doesn't always send confirmation notifications for back pay requests.
Thank you SO much for this tip! I just downloaded the form and was about to start filling it out. I'll make sure to be super detailed with the certification dates.
Just wanted to follow up - did you get this resolved? I'm curious if any of the suggestions here worked for you.
FINALLY got it resolved yesterday! The UI-BPA2025 form was the key - apparently my case was stuck in some weird limbo state. I also used Claimyr to get through to someone quickly after trying for 2 hours on my own with no luck. The agent was able to see both my forms and pushed it through to processing. Money should be in my account by Tuesday! Thanks everyone for all your help!!!
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btw has anyone else noticed the website is always "down for maintenance" exactly when you need to certify? like they do it on purpose to make it harder
omg yes!!!! always sunday nites when everyone trying 2 certify. so annoying!!!
The maintenance windows are actually scheduled and posted on their website in advance. It's usually 12am-7am on Sundays. They do this because it's the lowest traffic period. If you try to certify during normal business hours, you shouldn't encounter maintenance issues.
UPDATE: I finally got through to NYSDOL this morning! I followed multiple pieces of advice from this thread: 1. Called right at 8am 2. Asked specifically for a claims specialist 3. Mentioned the July system glitch affecting my pending certifications The specialist confirmed that my pending weeks will NOT disappear in September (which was my main worry). She said the July glitch affected a lot of people and they're still working through the backlog. She was able to release two of my three pending payments, and said the third one needs additional review but should be processed within 7-10 business days. So relieved! Thank you everyone for your help and suggestions!
lucky you got through! i'm gonna try the 8am trick tomorrow
Congrats! Nothing beats the relief of finally getting that payment issue resolved!
Daniel Rogers
This reminds me of last year when they switched payment processors and everyone's payments were late for like TWO WEEKS. I nearly got evicted! They never plan these system changes well.
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Ezra Collins
UPDATE: My payment finally came through this morning! Looks like they're catching up on the backlog. Thanks everyone for the info and support!
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Mohammed Khan
•great! mine too finally. what a relief
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