New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

That's a great tip. The supervisor review request can sometimes bypass the standard appeal timeline. Just be sure to include your claim ID number and the specific determination date you're contesting when you submit that request.

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Will definitely try this approach too. At this point I'm willing to try anything to speed up the process. Thank you!

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When I was on NY unemployment last year I also thought the maximum amount was guaranteed, but then my neighbor who works for the state explained that it's just the MAXIMUM possible if you stay unemployed the whole time. Also I wouldn't trust any rumors about extensions unless it comes directly from the NYSDOL website.

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This is exactly right. Don't trust anything unless it's on the official site or you heard it directly from an agent. too much misinformation floating around.

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Thanks everyone for your help. Sounds like I need to be more realistic about my financial planning and not count on getting the full amount or any extensions. I'm going to ramp up my job search and try to contact DOL directly with any other questions I have. Really appreciate all the advice!

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That's a good approach. As a final note, make sure you're taking advantage of all the job search resources available through NY's Department of Labor. They offer resume help, career counseling, and job fairs that can really help speed up your search. Good luck!

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My sister works for NYSDOL and she says they're still dealing with website problems from that big upgrade they did in January. Lots of people having the same issue.

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Update: I finally got through to someone on the phone this morning. They confirmed my direct deposit info was successfully added and should apply to my first payment! For anyone else with this issue - keep trying the website first, but if that doesn't work, definitely call them to confirm your payment details are correct.

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lucky you! ive been trying to reach them for 3 days about a different issue

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btw if ur on unemployment and apply for rent help make sure u report it right cuz my cousin got in trouble for not telling unemployment about his rent assistance

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That's not accurate. ERAP payments go directly to landlords and aren't considered income for UI recipients. Your cousin probably had issues with something else. You DON'T need to report rent assistance on your weekly UI certifications.

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Thanks everyone for all your responses! This has been really helpful. I'm going to try calling early tomorrow morning as suggested, and if that doesn't work, I might try that Claimyr service to get through. It's reassuring to know the typical timeline is 6-8 weeks, even though that's longer than I hoped. I'll make sure to remind my landlord about the eviction protections too. Will update if I get any news!

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Please do update us! I'm right behind you in the process and would love to know how it goes. This whole thing is so stressful on top of trying to find a job while unemployment benefits barely cover the basics.

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speaking of payments, does anyone know if they're doing any cola increases in 2025? my benefits seem so small compared to what bills cost now

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That's a different topic, but yes, NY is implementing a 2.3% increase starting July 2025. Maybe start a separate thread about that question.

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UPDATE: Just got the deposit this morning (Friday) at 6:30am! So for Chase, it took about 18 hours from when it showed as released. Hope this helps anyone else wondering about timing.

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nice! told u chase is usually quick

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Thank you for posting this update! I'm still waiting on mine but this gives me hope it might still come today!!

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