New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sophie Duck

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That's a great tip. The supervisor review request can sometimes bypass the standard appeal timeline. Just be sure to include your claim ID number and the specific determination date you're contesting when you submit that request.

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Emma Olsen

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Will definitely try this approach too. At this point I'm willing to try anything to speed up the process. Thank you!

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my sister got hers but shes in buffalo and im in NYC. maybe theyre doing it by region? anyone else notice that pattern?

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Kevin Bell

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I'm in Albany and still waiting, but my coworker in Syracuse got hers last week. Both single filers. I doubt it's regional, probably just random batches.

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Ella Cofer

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Update for anyone still checking this thread - I called the tax department this morning (waited 45 minutes) and the representative told me they are STILL processing single filer unemployment tax refunds and will be through July. They're prioritizing earlier filers first, but there are apparently over 200,000 eligible returns to process just for singles. So hang in there!

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Taylor To

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Thanks for the update! I actually got mine yesterday finally! $1,180 deposited directly to my checking account. Such a relief.

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When I was on NY unemployment last year I also thought the maximum amount was guaranteed, but then my neighbor who works for the state explained that it's just the MAXIMUM possible if you stay unemployed the whole time. Also I wouldn't trust any rumors about extensions unless it comes directly from the NYSDOL website.

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Emma Davis

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This is exactly right. Don't trust anything unless it's on the official site or you heard it directly from an agent. too much misinformation floating around.

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Amina Toure

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Thanks everyone for your help. Sounds like I need to be more realistic about my financial planning and not count on getting the full amount or any extensions. I'm going to ramp up my job search and try to contact DOL directly with any other questions I have. Really appreciate all the advice!

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That's a good approach. As a final note, make sure you're taking advantage of all the job search resources available through NY's Department of Labor. They offer resume help, career counseling, and job fairs that can really help speed up your search. Good luck!

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Rachel Clark

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My sister works for NYSDOL and she says they're still dealing with website problems from that big upgrade they did in January. Lots of people having the same issue.

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JacksonHarris

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Update: I finally got through to someone on the phone this morning. They confirmed my direct deposit info was successfully added and should apply to my first payment! For anyone else with this issue - keep trying the website first, but if that doesn't work, definitely call them to confirm your payment details are correct.

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Royal_GM_Mark

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lucky you! ive been trying to reach them for 3 days about a different issue

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btw if ur on unemployment and apply for rent help make sure u report it right cuz my cousin got in trouble for not telling unemployment about his rent assistance

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Ashley Adams

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That's not accurate. ERAP payments go directly to landlords and aren't considered income for UI recipients. Your cousin probably had issues with something else. You DON'T need to report rent assistance on your weekly UI certifications.

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Zoe Gonzalez

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Thanks everyone for all your responses! This has been really helpful. I'm going to try calling early tomorrow morning as suggested, and if that doesn't work, I might try that Claimyr service to get through. It's reassuring to know the typical timeline is 6-8 weeks, even though that's longer than I hoped. I'll make sure to remind my landlord about the eviction protections too. Will update if I get any news!

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Aaron Lee

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Please do update us! I'm right behind you in the process and would love to know how it goes. This whole thing is so stressful on top of trying to find a job while unemployment benefits barely cover the basics.

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