New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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  • DO NOT post call problems here - there is a support tab at the top for that :)

my sister got hers but shes in buffalo and im in NYC. maybe theyre doing it by region? anyone else notice that pattern?

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I'm in Albany and still waiting, but my coworker in Syracuse got hers last week. Both single filers. I doubt it's regional, probably just random batches.

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Update for anyone still checking this thread - I called the tax department this morning (waited 45 minutes) and the representative told me they are STILL processing single filer unemployment tax refunds and will be through July. They're prioritizing earlier filers first, but there are apparently over 200,000 eligible returns to process just for singles. So hang in there!

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Thanks for the update! I actually got mine yesterday finally! $1,180 deposited directly to my checking account. Such a relief.

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When I was on NY unemployment last year I also thought the maximum amount was guaranteed, but then my neighbor who works for the state explained that it's just the MAXIMUM possible if you stay unemployed the whole time. Also I wouldn't trust any rumors about extensions unless it comes directly from the NYSDOL website.

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This is exactly right. Don't trust anything unless it's on the official site or you heard it directly from an agent. too much misinformation floating around.

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Thanks everyone for your help. Sounds like I need to be more realistic about my financial planning and not count on getting the full amount or any extensions. I'm going to ramp up my job search and try to contact DOL directly with any other questions I have. Really appreciate all the advice!

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That's a good approach. As a final note, make sure you're taking advantage of all the job search resources available through NY's Department of Labor. They offer resume help, career counseling, and job fairs that can really help speed up your search. Good luck!

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My sister works for NYSDOL and she says they're still dealing with website problems from that big upgrade they did in January. Lots of people having the same issue.

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Update: I finally got through to someone on the phone this morning. They confirmed my direct deposit info was successfully added and should apply to my first payment! For anyone else with this issue - keep trying the website first, but if that doesn't work, definitely call them to confirm your payment details are correct.

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lucky you! ive been trying to reach them for 3 days about a different issue

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btw if ur on unemployment and apply for rent help make sure u report it right cuz my cousin got in trouble for not telling unemployment about his rent assistance

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That's not accurate. ERAP payments go directly to landlords and aren't considered income for UI recipients. Your cousin probably had issues with something else. You DON'T need to report rent assistance on your weekly UI certifications.

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Thanks everyone for all your responses! This has been really helpful. I'm going to try calling early tomorrow morning as suggested, and if that doesn't work, I might try that Claimyr service to get through. It's reassuring to know the typical timeline is 6-8 weeks, even though that's longer than I hoped. I'll make sure to remind my landlord about the eviction protections too. Will update if I get any news!

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Please do update us! I'm right behind you in the process and would love to know how it goes. This whole thing is so stressful on top of trying to find a job while unemployment benefits barely cover the basics.

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has anyone tried that claimyr thing? is it legit???

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I've heard mixed reviews. Some people say it works well for getting through to agents quickly, while others prefer free alternatives like contacting their state representatives. If you're in a time-sensitive situation, it might be worth considering alongside other options.

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UPDATE: I finally got through today! For anyone with the same issue, here's what worked: I tried that Claimyr service mentioned above and got connected to an agent in about 15 minutes. The agent checked my claim and said it was actually approved two weeks ago but stuck in the system waiting for a secondary review that never happened. She manually released the payment and said I should see it in 2-3 business days. She also gave me a direct reference number for this specific issue in case I need to follow up. I also contacted my state assembly member's office this morning as suggested above, and they were super helpful - said they'd follow up with DOL directly if my payment doesn't come through by Friday. Thank you all for your suggestions and support! This has been so stressful, and it helps to know I'm not alone in dealing with this system.

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Great update! This is exactly why it's so important to be persistent with DOL claims. They're often approved but stuck in processing limbo. Glad you were able to get it resolved!

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TYPICAL! Your money was just sitting there approved but not released. This happens WAY too often. Glad you got it resolved but it shouldn't take this much effort to get benefits we're entitled to!

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