Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Skip the long phone menu
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- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Contact the Taxpayer Advocate Service! They helped me when I had a similar issue last year with my amended return and benefits. They're free and they can often resolve issues faster than waiting for normal IRS processing.
That's a great suggestion, I didn't know about them. Do you have their contact information or website?
Here you go: 877-777-4778 or www.taxpayeradvocate.irs.gov - They were really helpful for me, but be prepared that it might still take a few weeks to get assigned to an advocate.
Thank you all for the helpful responses! I've decided to: 1) Set aside 20% of my child tax credit payments just in case, 2) Try using Claimyr to actually get through to someone who can give me specific answers about my situation, and 3) Contact the Taxpayer Advocate Service as a backup. I really appreciate all the advice - this has been keeping me up at night!
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this happend to my brother in law to. they reduced his days by 8 and he couldnt get anyone on the phone for like 3 weeks. unemployment is such a mess in ny
Did your brother-in-law ever get it resolved? I'm still trying to figure out mine.
ya he finally got it fixed. turns out it was some computer error. took forever tho
Update: I finally got through to someone at NYSDOL! After trying that Claimyr service that someone mentioned earlier (which actually worked!), I spoke with an agent who explained everything. Apparently my former employer submitted amended wage reports for Q4 2024 that affected my benefit calculation. The agent said I can dispute this by submitting my W-2 and final paystubs through the document upload section. If anyone else is dealing with this, definitely try to speak with a live person - it made all the difference.
Glad you got it resolved! This is exactly why speaking to an agent is so important. Employers sometimes submit corrected wage information that can affect your benefit calculation. If your documentation proves your original reporting was correct, NYSDOL should adjust your effective days back to the original amount.
Thanks for updating us! I'm going to try the same approach. My employer has been a mess with their reporting so I wouldn't be surprised if that's what happened with mine too.
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my sister had this same problem but her name changed cuz of divorce not marriage. she had to go to the office in person and bring all her papers
Which office did she go to? I didn't know there was an option to verify in person! That might be easier than all this online nightmare.
the big unemployment office in albany but she said it was a 3 hour wait so maybe try that video call thing first
UPDATE: I finally got verified!!! I took everyone's advice here and did the video call with the ID.me Trusted Referee. The woman was super helpful and understood my situation right away. I showed her my driver's license and social security card, explained the name change situation, and she was able to manually approve my verification! My NY unemployment claim is now processing and they said I should receive all my back benefits within 3-5 business days. THANK YOU all for your help - I would have given up without your suggestions.
That's great news! So glad you got it resolved. Make sure to keep an eye on your payment status in your online account. Sometimes there can be additional processing steps, but the hard part is behind you now.
Congrats! Still think the whole system is designed to be difficult, but glad you got through it!
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Update: Just checked the NYSDOL Twitter account and they've acknowledged the login issues. They say they're working on it and expect to have it resolved by tomorrow morning. They're also extending certification deadlines by 24 hours for anyone affected by this outage.
Thank you for checking! That's a relief. I don't have Twitter so I wouldn't have seen that update. I'll try again tomorrow morning.
Luca Marino
anyone else notice how the system always seems to crash right around when benefits are supposed to be paid? feels like its not a coincidence...
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StarStrider
Update from my experience: I just called again today (been about 10 days since my last successful call), and it seems like they've added more staff. Only waited about 40 minutes this time. So maybe the situation is improving? Try again with some of the tips shared here - calling right at opening time, being very specific about your issue, etc.
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Diego Flores
•Good news! I FINALLY got through this morning using a combination of tips from this thread. Called exactly at 8:00am, used the general information option instead of claims, and when I got an agent, I was super specific about my issue. Took about 35 minutes total but my problem is now fixed! Thanks everyone for all your help and suggestions.
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Sean Murphy
•Congrats!! You're giving me hope lol. Going to try again tomorrow morning!
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