Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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anyone know when they're fixing the phone system??? been having problems for weeks now
According to the NYSDOL Twitter account, they're aware of the phone certification issues and are working on fixes. They estimated mid-March for the complete system stabilization, so probably another 2-3 weeks.
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Update: I followed the advice to list it under 'Job Search Preparation' > 'Attended workshop' and included all the details about the virtual job fair. I also contacted one employer directly after the fair, which I listed separately as an 'Employer Contact.' Just wanted to thank everyone for their help!
Perfect! That's exactly the right way to document it. Good job following up with an employer too - that shows initiative which is exactly what NYSDOL wants to see.
Does ANYONE else find it RIDICULOUS that they make the form so CONFUSING?!? Even their own activities don't fit neatly into their categories!!! This is a PERFECT example of how BROKEN the system is!!! I spent 3 HOURS last week trying to figure out where to put my career counseling session!!
The system definitely has its issues, but for career counseling sessions, those also go under 'Job Search Preparation' > 'Career advisor meeting'. Hope that helps for next time!
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Anyone else notice how the DOL seems to be extra strict about EVERYTHING in 2025? I swear they're looking for any reason to deny benefits. My friend just got his claim denied because he accidentally put the wrong end date for his last job (off by TWO DAYS) and they're treating it like he committed fraud! The whole appeal process is a nightmare too.
While NYSDOL does have strict verification procedures, a simple date error shouldn't result in a fraud determination. Your friend should file an appeal immediately and provide documentation showing it was an honest mistake. The hearing process allows for correcting unintentional errors. Appeals must be filed within 30 days of the determination notice, so time is critical.
Thank you all for the great advice and encouragement! This really has been such a supportive community during a tough time. I've taken notes from all your suggestions - especially about properly reporting when I do find work and looking into the 599 Training Program. Wishing everyone the best of luck, whether you're just starting unemployment or nearing the end like me!
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Were you able to get through to anyone yet? The longer this goes without contact with an actual claims specialist, the more likely it'll just stay stuck in the system. That's why I ended up using that Claimyr service - after two weeks of not being able to reach anyone, I realized I needed to talk to a specialist to get it unstuck.
I tried calling at 8am yesterday and today but still couldn't get through - just the same automated message about high call volume. I think I'm going to try that service you mentioned. At this point I'm desperate to talk to an actual person who can tell me what's going on and help fix it.
Let us know what happens! When my payments finally processed, they all came through on the same day. I literally checked my account in the morning and nothing, then checked again after lunch and suddenly had all three weeks' worth of payments in my account. I hope yours resolves soon!
I finally got through to someone using that Claimyr service! The agent confirmed my claim was flagged for quarterly review but said everything looks good in my file. She manually pushed it through and said I should receive all my back payments within 2-3 business days. Such a relief! Will update when the money actually arrives.
A Man D Mortal
BTW my neighbor had their bankruptcy case temporarily suspended because of unemployment issues. The court gave them 90 days of reduced payments until benefits kicked in. DONT listen to people saying you have to wait 10 weeks - that's the standard garbage they tell EVERYONE to get you off the phone. The system is designed to frustrate you into giving up!!!
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Sean Matthews
•That's reassuring to hear about your neighbor! I have a call with my bankruptcy attorney tomorrow morning. Were they able to keep their home during this process?
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A Man D Mortal
•Yes they kept their home! The court understands when there's a legitimate reason for payment problems - especially when it's the STATE'S fault for not processing benefits on time. Just make sure your attorney files the right paperwork showing it's temporary and provide proof you've applied for unemployment.
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Katherine Hunter
Any updates? Were you able to get through to someone who could actually help? I'm really curious if any of these suggestions worked for you because I know how frustrating the whole system can be.
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Sean Matthews
•Quick update: I ended up using Claimyr yesterday and got through to a tier 2 agent who found the problem! Apparently my claim was flagged for "employer verification" even though my employer already verified everything. The agent was able to override this and said I should see payments in 3-5 business days for ALL back weeks. Also met with my bankruptcy attorney who's filing for temporary hardship modification. Feeling much more hopeful now!
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