Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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have u checked if ur bank account info is right in the system? my friend thought she was getting a keybank card but she actually had put in her direct deposit info when she applied and forgot about it lol. might be worth double checking
I just checked again and I definitely selected the KeyBank card option. There's no bank account info in my profile at all. So frustrating!
UPDATE: I finally got through to someone!!! I used Claimyr like someone suggested here and got a callback in about 30 minutes. The agent confirmed there was a security hold on my account because of the large backpay amount. She verified my identity and lifted the hold! She said my KeyBank card should be processed within 3 business days and I should receive it within 7-10 days after that. All my back payments will be loaded onto it when it arrives! I'm so relieved - thank you all for your help and suggestions!
That's excellent news! Make sure to activate the card immediately when you receive it, and set up a PIN that you'll remember. Also, be aware that there are some ATM fees with KeyBank cards unless you use KeyBank or Allpoint ATMs. You might want to consider setting up direct deposit once you have access to your funds - it's generally more reliable for future payments.
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Just wanted to update - I used Claimyr this morning like someone suggested and actually got through to a real person! They confirmed my tourism recovery benefit check will be mailed May 25th. They also said there was indeed a flag on my account because I worked at the same place for over 4 years, but that it had already been resolved. AND they confirmed my current address was correct in the system. Such a relief! Thanks everyone for your help.
Great to hear! For anyone else reading this thread, the Tourism Recovery Benefit program is separate from regular unemployment benefits, so you need to check both systems for accurate information. The NYSDOL has actually posted an updated schedule on their website showing all tourism recovery payments should be processed by June 15, 2025 at the latest.
Lucky you!! I'm STILL waiting for mine and now they're saying there's ANOTHER delay for hotel workers specifically. This whole program is a disaster!!!
my cousin works at the unemployment office and she said their printer that makes the checks broke down for like a week lol that's why there were delays for everyone. such a mess!
OMG are you serious??? A BROKEN PRINTER is why thousands of us are waiting for money we desperately need??? This state is completely incompetent!!!
That information isn't accurate. The tourism recovery checks aren't printed on-site - they're processed through the state comptroller's office and printed at a secure facility. The delays are related to verification processes and the phased distribution schedule, not equipment issues.
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have u tried calling them? sometimes u have to just do it by phone
I tried calling yesterday and waited on hold for 1.5 hours before getting disconnected. Then tried again and couldn't even get into the queue - just got a message saying high call volume and to try again later. ugh.
Just wanted to follow up - were you able to get your claim filed? The mobile site trick works well, but if you're still having issues, try the NY unemployment office's alternate claim filing system at labor.ny.gov/altclaim (it's a simplified version they don't advertise much). Also, Tuesdays and Wednesdays typically have lower traffic than Mondays and Fridays.
Thanks for checking back! I actually ended up using Claimyr like someone suggested above and got through to an agent who helped me file over the phone. It took about 30 minutes but my claim is FINALLY submitted! The agent told me they've been having major issues with the employment history section and are working on a fix that should be rolled out next month. For anyone else reading this with similar issues - don't waste days like I did trying to fight with the website!
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hey my cousin works for social services and says you should apply for emergency cash assistance too, its different from unemployment and they can help faster when u have a baby
Thank you! Do you know if I can apply online or do I need to go in person?
pretty sure u can start online but might have to go in for interview. just google NY emergency assistance application
I just want to follow up - were you able to make any progress with your claim? Did you try any of the suggestions here?
UPDATE: I finally got through using that Claimyr service someone recommended. It actually worked! The agent found that there was an employer dispute about my termination reason that nobody told me about. They expedited my case since I have a baby, and said I should get a determination letter within 5-7 days. Also applied for emergency SNAP and got approved yesterday! Thank you everyone for your help - still waiting for the money but at least now I know what's happening.
Paolo Marino
No not really! I just made sure I answered all the certification questions super carefully each week. My coworker thinks he messed up one of his work search answers and that's what triggered the extra review. Just double check everything before you submit.
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CyberSiren
Update: I managed to get through to someone at NYSDOL this morning (used that Claimyr service someone mentioned - worked surprisingly well). The agent confirmed my claim was approved but said I won't see payment until after my next certification due to the waiting week. At least I know it's coming! Thanks everyone for your help navigating this confusing system.
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Miguel Alvarez
•Glad you got through and got your answer! The waiting week trips up a lot of people. Just keep certifying every week and you should be good to go.
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StardustSeeker
•Great to hear you got confirmation! Make sure you keep good records of your work search activities for each week too - NYSDOL can request proof of your job search efforts at any time.
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