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I just wanted to update everyone - I just checked my account and the payment FINALLY showed up! It's dated today even though I certified on Sunday. Hopefully everyone else starts seeing their payments come through too.
UPDATE: My payment just came through! Looks like they're catching up on the backlog. Check your accounts if you're still waiting!
Btw everyone should know - these pending transfers do eventually come through even without intervention, but takes forever (like 6-8 weeks). Had similar issue last year and eventually got all my money, but not before nearly getting evicted. The system is totally broken.
UPDATE: I went to the Career Center and they couldn't help directly but gave me a special number to call. Still couldn't get through, so I used Claimyr and got a callback within an hour. The agent confirmed my account was flagged for verification and fixed it right away. She also put a note that I should receive all my backpay within 3-5 business days. Such a relief! Thanks everyone for your help and suggestions - especially about Claimyr and checking the Message Center. I would have never thought to look there for important notices!
Glad to hear you got it resolved! For anyone else reading this thread in the future - always check your Message Center thoroughly, even if you don't get email notifications. And if you're stuck in the phone queue loop, remember you have multiple options: Claimyr, state representatives, Career Centers, or even the secure message system (though that's slower).
Glad to hear payments are starting to come through! This is pretty typical of how NYSDOL handles these temporary delays - they often process a large batch of delayed payments all at once. For anyone still waiting, you should see yours very soon. For future reference, when you see a delay like this, check the NY DOL Twitter account (@NYSLabor) as they sometimes post alerts about processing delays, though admittedly they're not always quick to acknowledge these issues.
got mine too finally! not gonna spend it all in one place lol. but seriously why cant they just TELL US when theres gonna be a delay instead of making everyone panic?
my cousin didnt send his form back cuz he thot it was a scam email. big mistake! took him like 6 weeks to get his benefits back on. dont mess around with this!!
One more thing to add - after you submit the form, take a screenshot of the confirmation page or save the confirmation number. Sometimes their system glitches and there's no record of your submission. Having proof you submitted it within the deadline has saved several people I know from benefit interruptions.
Zainab Ismail
For those wondering, the eligible businesses for the tourism card include: - Restaurants and food service locations - Retail shops - Grocery stores (most major chains) - Entertainment venues (theaters, museums, etc.) - Hotels and accommodations - Transportation services within NY The idea is to keep the money circulating in the NY economy rather than being withdrawn as cash. While it's not ideal if you need rent money, it can free up your other funds by covering food and essentials from eligible stores.
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Connor O'Neill
•grocery stores count??? thats actually super helpful, gonna use mine at wegmans tomorrow!!!
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Miguel Silva
Thanks everyone for the helpful info. I completely misunderstood what this card was for. I checked my regular unemployment benefits and they're still coming separately, so this tourism card is just an extra thing. Still wish I could use it for rent, but at least I can use it for groceries and save my regular benefits for rent. Going to check that portal for the list of places that accept it.
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