New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

For those wondering, the eligible businesses for the tourism card include: - Restaurants and food service locations - Retail shops - Grocery stores (most major chains) - Entertainment venues (theaters, museums, etc.) - Hotels and accommodations - Transportation services within NY The idea is to keep the money circulating in the NY economy rather than being withdrawn as cash. While it's not ideal if you need rent money, it can free up your other funds by covering food and essentials from eligible stores.

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grocery stores count??? thats actually super helpful, gonna use mine at wegmans tomorrow!!!

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Thanks everyone for the helpful info. I completely misunderstood what this card was for. I checked my regular unemployment benefits and they're still coming separately, so this tourism card is just an extra thing. Still wish I could use it for rent, but at least I can use it for groceries and save my regular benefits for rent. Going to check that portal for the list of places that accept it.

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I just wanted to update everyone - I just checked my account and the payment FINALLY showed up! It's dated today even though I certified on Sunday. Hopefully everyone else starts seeing their payments come through too.

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That's great news! I just checked mine and still nothing, but this gives me hope they're working through the backlog. Thanks for updating us!

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got mine too just now

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UPDATE: My payment just came through! Looks like they're catching up on the backlog. Check your accounts if you're still waiting!

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FINALLY got mine too. No explanation, no apology, nothing. Just suddenly appeared. This system is a JOKE.

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Same here, payment arrived this morning. Glad this was resolved relatively quickly, though some communication from NYSDOL would have been nice rather than leaving us all in the dark.

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Btw everyone should know - these pending transfers do eventually come through even without intervention, but takes forever (like 6-8 weeks). Had similar issue last year and eventually got all my money, but not before nearly getting evicted. The system is totally broken.

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6-8 WEEKS?!?! That's absolutely UNACCEPTABLE! People need that money NOW, not two months later when they're already homeless! The whole system is designed to make getting benefits as difficult as possible.

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UPDATE: I went to the Career Center and they couldn't help directly but gave me a special number to call. Still couldn't get through, so I used Claimyr and got a callback within an hour. The agent confirmed my account was flagged for verification and fixed it right away. She also put a note that I should receive all my backpay within 3-5 business days. Such a relief! Thanks everyone for your help and suggestions - especially about Claimyr and checking the Message Center. I would have never thought to look there for important notices!

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Glad to hear you got it resolved! For anyone else reading this thread in the future - always check your Message Center thoroughly, even if you don't get email notifications. And if you're stuck in the phone queue loop, remember you have multiple options: Claimyr, state representatives, Career Centers, or even the secure message system (though that's slower).

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Glad to hear payments are starting to come through! This is pretty typical of how NYSDOL handles these temporary delays - they often process a large batch of delayed payments all at once. For anyone still waiting, you should see yours very soon. For future reference, when you see a delay like this, check the NY DOL Twitter account (@NYSLabor) as they sometimes post alerts about processing delays, though admittedly they're not always quick to acknowledge these issues.

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Great tip about checking their Twitter! Just followed them for future updates. Mine came through as well, just about an hour ago. Seems like they're releasing them in batches.

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got mine too finally! not gonna spend it all in one place lol. but seriously why cant they just TELL US when theres gonna be a delay instead of making everyone panic?

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EXACTLY!!! A simple system message or email would prevent so much anxiety! "Hey, payments will be delayed 2-3 days this week due to system maintenance" - how hard would that be?? But no, they leave us hanging and wondering if we'll be able to pay bills. At least we all got paid finally.

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my cousin didnt send his form back cuz he thot it was a scam email. big mistake! took him like 6 weeks to get his benefits back on. dont mess around with this!!

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One more thing to add - after you submit the form, take a screenshot of the confirmation page or save the confirmation number. Sometimes their system glitches and there's no record of your submission. Having proof you submitted it within the deadline has saved several people I know from benefit interruptions.

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Just submitted it and took screenshots of EVERYTHING including the confirmation number. Thanks again everyone for your help!

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