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I went thru something similar last month n my friend told me to just wait it out. It eventually came through after like 5 days but it was super stressful! The whole time I was worried I did something wrong but it was just their stupid system being slow!!
Let us know if you get this fixed and how!! I bet tons of other people are having the same problem right now. The NYSDOL is probably swamped with calls about this exact issue!
I just got through to someone using that Claimyr service someone mentioned above! The rep confirmed it was flagged because I switched from web to phone certification. They called it a "certification method discrepancy" and said they've been seeing a lot of these. They released my payment and said it should deposit in 1-2 business days. Such a relief!
my cousin had the exact same problem and he went to his local state rep's office and they helped him cut through all the red tape. might be worth trying
Update: I managed to reach someone at NYSDOL using the Claimyr service that was recommended here. The agent confirmed this is definitely identity theft and has escalated my case to their fraud department. They're sending me paperwork to formally dispute the 1099-G and said I should also file a police report ASAP for documentation. They're also helping me establish a new account with additional identity verification measures. Thank you all for your help and suggestions! I'll post another update when this is resolved in case it helps someone else.
That's great progress! Make sure to complete all the paperwork they send you as quickly as possible. Getting this documented promptly with both NYSDOL and law enforcement will help establish your case. Keep detailed notes of everyone you speak with (names, ID numbers, dates) and follow up if you don't hear anything within their stated timeframe.
One additional piece of advice: New York requires you to register with NY JobZone and create an active job search plan within 7 days of filing your unemployment claim. Many people miss this step and it can delay your benefits. Since you're part of a mass layoff, you should also check if your company is covered under the WARN Act, which might entitle you to additional benefits or services.
Based on the responses here, it's clear your situation should result in approval. To summarize the key steps: 1. File immediately 2. Select the correct reason for separation (layoff due to business closing) 3. Upload/provide the employer letter when prompted 4. Begin weekly certifications right away 5. Register with NY JobZone within 7 days 6. If you encounter any issues reaching NYSDOL, consider using a service to get through Most bankruptcy-related claims are processed within 2-3 weeks, so you should receive your first payment before your rent is due if you file immediately.
I've looked into this more thoroughly, and here's the complete explanation: The refund is specifically related to administrative processing fees that were incorrectly deducted from certain unemployment claims. The affected claims are those that: 1. Were active between October 2023 and May 2025 2. Had at least one payment delay or adjustment during the claim period 3. Were processed through the new NYSDOL benefits system The fee was approximately 0.3% of total benefits received and was mistakenly applied to claims when payments were reprocessed or adjusted. The state discovered this during a system-wide audit and is now returning these fees with interest (hence the somewhat odd amounts). If you received a refund, you'll get an official letter within 2 weeks explaining everything. If you believe you should qualify but haven't received anything by mid-August, you can contact NYSDOL directly to inquire.
I wonder if this has anything to do with that class action lawsuit against NYSDOL that was in the news a few months ago? Something about processing delays and improper fee assessments?
Good observation. While the timing might suggest a connection, this refund process is actually separate from the class action lawsuit you're referring to. That lawsuit (Smith v. NYSDOL) concerned extended processing delays during the 2023-2024 system transition and is still pending. These fee refunds are the result of an internal audit rather than legal action. However, the department might be more diligent about such issues because of the increased scrutiny from that lawsuit.
Natasha Kuznetsova
my cousin didnt send his form back cuz he thot it was a scam email. big mistake! took him like 6 weeks to get his benefits back on. dont mess around with this!!
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Oliver Wagner
One more thing to add - after you submit the form, take a screenshot of the confirmation page or save the confirmation number. Sometimes their system glitches and there's no record of your submission. Having proof you submitted it within the deadline has saved several people I know from benefit interruptions.
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GalaxyGazer
•Just submitted it and took screenshots of EVERYTHING including the confirmation number. Thanks again everyone for your help!
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