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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Quick suggestion - while you're waiting, make sure all your weekly certifications are still being submitted correctly, even if you're working part-time. Some people focus so much on the backpay that they forget to keep certifying, which can create new problems. And congrats on the baby - when are you due?
That's a really good reminder! Yes, I'm still certifying every Sunday and reporting my part-time hours accurately. I'm due in about 6 weeks, so really hoping to get this resolved before then. The extra stress isn't good for either of us right now.
FINAL UPDATE: My backpay finally came through! It took 9 days after getting my claim flagged for expedited processing. The full amount was deposited directly to my account this morning. Such a huge relief before the holidays. Thanks everyone for your help and advice! For anyone else in this situation, definitely try to speak with an agent directly about hardship expediting - it really worked!
That's awesome news! So glad it worked out for you before the baby arrives. Congrats on both the backpay and the upcoming addition to your family!
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did u try calling from a different phone? my friend said sometimes ur number gets flagged as spam if u call too many times and they auto-reject it. tried from my mom's phone and got thru after like 30 tries instead of never
Wait really?? That's a good idea, I've been calling from the same cell phone every time. I'll try using my roommate's phone tomorrow. At this point I'll try ANYTHING to get this resolved. Thanks for the tip!
Just wanted to check in - were you able to get this resolved? If you're still having trouble, make sure you're using the right number: 1-888-209-8124 for regular UI claims. Also, once you do get through, ask them to put a note on your account about the payment delay so there's a record of your attempt to resolve it.
I actually got through yesterday! Used my assembly person's office like someone suggested AND tried calling from a different phone. Finally reached someone who told me there was an "account review flag" on my claim that nobody bothered to tell me about! They said payments should resume within 72 hours. I'm cautiously optimistic but won't believe it until I see the money. Thanks everyone for the help - this forum was more useful than the actual DOL website!
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One thing no one mentioned - you should also file for SNAP benefits (food assistance) at the same time if your income has dropped significantly. Many people qualify during unemployment but don't realize it. The application can be done online through NY's myBenefits website and it's completely separate from unemployment.
That's good to know, thanks. Hopefully won't be unemployed long enough to need it, but definitely worth keeping in mind depending how long the job search takes.
Make sure when you certify weekly you're answering EXACTLY correctly or they'll flag your account for review and freeze payments! Be hyper-literal with their questions. If you did ANY work, even an hour, report it. If you were 'unavailable' for work any day (like had a doctor's appointment) they count that too. The system is designed to catch people in tiny inconsistencies!
Thank you - I'll be super careful with the weekly certifications. Definitely don't want payments delayed over a misunderstanding.
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Just a thought - have you checked if your May certifications might be visible on your payment history page but just not processed yet? Sometimes they show up there in a "pending" status even when reps say they don't exist. The NYSDOL website is so poorly designed that different screens show different information. Also, did they give you any specific reason WHY the May claim "doesn't exist anymore"? Did someone cancel it? Did it expire? Was it rejected for some reason? Without an actual explanation, they're just giving you the runaround, and you deserve better than that!
I checked the payment history page and there's absolutely nothing for May there - not even pending status. The rep couldn't (or wouldn't) give me any specific reason why the claim doesn't exist. She just kept saying there's no record of it in her system and that I should "send a message through the portal." When I told her about my previous conversation with another rep who confirmed it existed, she just said "well I don't see anything here" and basically dismissed me. It was incredibly frustrating!
Based on all the information in this thread, it sounds like you're dealing with a system error rather than an eligibility issue. Your best course of action is to: 1. Try to reach a Tier 2 specialist who can access the audit log as mentioned 2. Submit the TC-403.1 form as formal documentation of the issue 3. Continue weekly certifications even for past weeks if the system allows it 4. Request a formal determination letter that you can appeal if necessary The good news is that if you're entitled to these benefits, you will eventually receive them - including back pay for May. The bad news is that it may take persistent effort on your part. Don't give up! Document every contact attempt, follow up regularly, and be prepared to appeal if necessary.
Thank you for laying out these clear steps. I'm going to follow your advice starting tomorrow morning. Will update this thread if/when I get resolution. Fingers crossed!
Freya Thomsen
u might wanna try calling 211, they can tell u about other help programs since unemployment isnt gonna work out
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Ravi Sharma
•That's a good idea, thanks. I'll give 211 a call tomorrow and see what they recommend.
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Omar Zaki
One last thing to consider: If you've had any employment at all in the more recent quarters, even part-time or gig work that you received a 1099 for, make sure to mention that when you speak with someone. Sometimes people don't realize that certain types of work can count toward their base period calculations. But from what you've described, it sounds like you're primarily doing casual odd jobs that probably wouldn't qualify as covered employment. When you speak with a representative (whether through the NYSDOL directly or using a service to reach them), be prepared with: 1. All your employment history for the past 18 months 2. Any tax documents you have 3. Information about your job search efforts This will help them give you the most accurate guidance about your specific situation.
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Ravi Sharma
•This is really helpful advice. I've done some gig work through apps over the past year, but wasn't sure if that counted. I'll gather all my documents before I call. Thank you for taking the time to explain everything so thoroughly!
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