New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Keep trying to reach someone at NYSDOL if you're confused! I was in a similar situation - got a KeyBank card out of nowhere. Spent DAYS trying to get someone on the phone to explain it. Finally used Claimyr (claimyr.com) and got through to an agent in about 20 minutes who explained everything. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Turns out they were processing adjustments for claims from early 2024 and found I was eligible for more money than I received. The agent explained everything and helped me understand what payments to expect.

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is claimyr legit? seems weird to pay just to talk to unemployment ppl

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Don't activate anything until you verify what it is!!! There are TONS of scams going around with fake bank cards. Call the official NYSDOL number (not any number that came with the card) and verify if they sent you something. Scammers are getting really good at making fake KeyBank cards that look just like the real ones.

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That's a good point! I did check my unemployment account first and saw there was a payment issued, so I'm pretty sure it's legitimate. But you're right - always good to be careful.

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This is partially accurate advice. You should definitely verify unexpected financial items, but KeyBank cards for NY unemployment do come with legitimate activation instructions and phone numbers. The safest approach is to check your NY.gov unemployment account first to confirm a payment was issued, then use the official KeyBank unemployment card website (not the general KeyBank site) to activate. The card is legitimate if it matches the official design and came in official packaging.

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Did you get your final payment on time or was there a delay?

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It was delayed by 2 days, but it did come through!

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Just want to follow up - did your payments come through yet? The processing times have been a bit slower lately due to some system updates NYSDOL is implementing in 2025.

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Xan Dae

Yes! They finally came through this morning - took exactly 4 business days. Thanks for checking in!

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UPDATE: I tried the suggestion from earlier about using Claimyr for my IRS issue and it actually worked! Got through to someone in about 45 minutes instead of spending all day trying to call. The agent was able to fix the discrepancy between my unemployment reporting and what the IRS had on file. Might be worth checking out if none of the direct number tricks are working for you.

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Thanks for the update! I'm going to try the direct extension method first thing tomorrow morning, but if that doesn't work, I'll definitely consider Claimyr. Glad you got your issue resolved!

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why is this in the NY unemployment forum tho? there's probably better places to ask this question lol

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Yeah fair point! But I figured people dealing with unemployment probably have experience with hard-to-reach government agencies, and I was right! Got way more helpful advice here than I expected.

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The same exact thing happened to my cousin last year and it was a NIGHTMARE to fix!!!! The unemployment system in this state is completely BROKEN!! They take WEEKS to process anything and you can never reach anyone on the phone. Its absolutely CRIMINAL how they treat people!!!!

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yeah my brother had same problem too. said he spent like 3 days just trying to talk to someone

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Quick question - now that I've updated my direct deposit info, should I still activate the MetaBank card? Will my current payment be on there or will it go to my bank account?

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Yes, you should still activate the card. Any payments that were already processed before you updated your direct deposit information will be on the card. Only future payments will go to your bank account. The paperwork that came with the card should explain how to check your balance and access those funds.

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