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That's a great tip. The supervisor review request can sometimes bypass the standard appeal timeline. Just be sure to include your claim ID number and the specific determination date you're contesting when you submit that request.
Update: I decided to call NYSDOL today and finally got through after trying for hours. They confirmed my card was mailed on September 26th as shown online. The rep said to wait until October 17th (that'll be 3 weeks total), and if it still hasn't arrived by then, call back to request a replacement. Apparently there's currently a significant mail backlog affecting card deliveries across the state. So frustrating but at least I know it's not just me!
That's good information - thanks for sharing the update. The 3-week timeline matches what others have reported recently. Once you do get your card, remember to immediately set up your online account at KeyBank's site so you can monitor your balance and transactions. And definitely consider switching to direct deposit to avoid future card issues.
my sister got hers but shes in buffalo and im in NYC. maybe theyre doing it by region? anyone else notice that pattern?
Update for anyone still checking this thread - I called the tax department this morning (waited 45 minutes) and the representative told me they are STILL processing single filer unemployment tax refunds and will be through July. They're prioritizing earlier filers first, but there are apparently over 200,000 eligible returns to process just for singles. So hang in there!
When I was on NY unemployment last year I also thought the maximum amount was guaranteed, but then my neighbor who works for the state explained that it's just the MAXIMUM possible if you stay unemployed the whole time. Also I wouldn't trust any rumors about extensions unless it comes directly from the NYSDOL website.
Thanks everyone for your help. Sounds like I need to be more realistic about my financial planning and not count on getting the full amount or any extensions. I'm going to ramp up my job search and try to contact DOL directly with any other questions I have. Really appreciate all the advice!
Avery Flores
Just a heads up that my brother had this same issue and when he finally got the KeyBank card, he couldn't activate it because they had his SSN wrong in the system. Took another month to fix. The NYSDOL system is so broken it's unbelievable. They make everything as difficult as possible.
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Ethan Clark
•That's awful! I really hope that doesn't happen to me. I've already dealt with so many problems with my claim.
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Mila Walker
Just checking in - were you able to set up direct deposit? If so, you should see the funds in your account within 2-3 business days. If you run into any issues, let us know!
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Ethan Clark
•Yes! I set up direct deposit yesterday and just checked my account - the money actually hit my bank account this morning! So relieved right now. Thanks everyone for your help!
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