New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just a heads up that my brother had this same issue and when he finally got the KeyBank card, he couldn't activate it because they had his SSN wrong in the system. Took another month to fix. The NYSDOL system is so broken it's unbelievable. They make everything as difficult as possible.

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That's awful! I really hope that doesn't happen to me. I've already dealt with so many problems with my claim.

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Just checking in - were you able to set up direct deposit? If so, you should see the funds in your account within 2-3 business days. If you run into any issues, let us know!

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Yes! I set up direct deposit yesterday and just checked my account - the money actually hit my bank account this morning! So relieved right now. Thanks everyone for your help!

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That's a great tip. The supervisor review request can sometimes bypass the standard appeal timeline. Just be sure to include your claim ID number and the specific determination date you're contesting when you submit that request.

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Will definitely try this approach too. At this point I'm willing to try anything to speed up the process. Thank you!

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Update: I decided to call NYSDOL today and finally got through after trying for hours. They confirmed my card was mailed on September 26th as shown online. The rep said to wait until October 17th (that'll be 3 weeks total), and if it still hasn't arrived by then, call back to request a replacement. Apparently there's currently a significant mail backlog affecting card deliveries across the state. So frustrating but at least I know it's not just me!

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glad you got through! thanks for the update

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That's good information - thanks for sharing the update. The 3-week timeline matches what others have reported recently. Once you do get your card, remember to immediately set up your online account at KeyBank's site so you can monitor your balance and transactions. And definitely consider switching to direct deposit to avoid future card issues.

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Will do! This whole process has been so much more complicated than I expected. Really appreciate everyone's help and advice.

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my sister got hers but shes in buffalo and im in NYC. maybe theyre doing it by region? anyone else notice that pattern?

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I'm in Albany and still waiting, but my coworker in Syracuse got hers last week. Both single filers. I doubt it's regional, probably just random batches.

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Update for anyone still checking this thread - I called the tax department this morning (waited 45 minutes) and the representative told me they are STILL processing single filer unemployment tax refunds and will be through July. They're prioritizing earlier filers first, but there are apparently over 200,000 eligible returns to process just for singles. So hang in there!

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Thanks for the update! I actually got mine yesterday finally! $1,180 deposited directly to my checking account. Such a relief.

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When I was on NY unemployment last year I also thought the maximum amount was guaranteed, but then my neighbor who works for the state explained that it's just the MAXIMUM possible if you stay unemployed the whole time. Also I wouldn't trust any rumors about extensions unless it comes directly from the NYSDOL website.

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This is exactly right. Don't trust anything unless it's on the official site or you heard it directly from an agent. too much misinformation floating around.

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Thanks everyone for your help. Sounds like I need to be more realistic about my financial planning and not count on getting the full amount or any extensions. I'm going to ramp up my job search and try to contact DOL directly with any other questions I have. Really appreciate all the advice!

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That's a good approach. As a final note, make sure you're taking advantage of all the job search resources available through NY's Department of Labor. They offer resume help, career counseling, and job fairs that can really help speed up your search. Good luck!

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